Brown's Roofing

The only one or two-star review we hold for Brown's Roofing.

• 1 out of 5Jan Claya year ago

  It's been awhile since we used your roof . After the hail damage in Dec. 2024. Your guys borrowed a ladder from our garage without asking. I am in my 70's and used this ladder in my home because it only has 3 steps. I still have it in my garage and it is filthy with paint Doesn't look anything like my ladder. When I get better, even after a year and and 6 months, I am going to let you have it!!! Thanks alot. Jan.

  Reply from the business

  We're sorry to hear about your experience and the inconvenience you faced. We take such matters seriously and would like to address this as soon as possible. Please contact our office or email us so we can resolve this for you. Your satisfaction is important to us, and we appreciate your feedback.

• personable staff15
• easy process13
• new roof12
• ease of working with12
• hail damage repair4
• timely completion4
• free inspection3
• damage assessment3
• shingle repair2
• honest assessment2

14 more of the 234 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Leigh Bass2 days ago

  They got back to me so quick! The service was great! They will do whatever they can to help you, highly recommend!

  Reply from the business

  We greatly appreciate your glowing review! 😊 It's wonderful to hear our prompt service made a difference for you. We're always here to help with whatever you need. Thank you for choosing us and recommending us so highly! …

• 5 out of 5The Fold4 days ago

  This was the best experience dealing with Browns roofing. I met them for my brother who lives out of state. He was punctual, he didn’t cut any corners, he explained the process and he was really professional.

  Reply from the business

  Thank you for the kind words and for trusting Browns Roofing with your brother’s project. We’re glad our team was punctual, thorough, and professional throughout the process. It means a lot to know our approach made coordinating from out of state easier. Please call us anytime if we can assist again.

• 5 out of 5Glenda Smoke5 days ago

  Staff is professional and friendly. Work done is excellent. Very pleased with the end result. Everyone involved worked together to get my roof replaced in a timely manner: from office staff to inspectors to installers. Thank you, Brown’s Roofing!

  Reply from the business

  Thank you, Glenda, for the wonderful 5-star review and for choosing Brown's Roofing. We’re thrilled our office team, inspectors, and installers worked together to deliver a professional, friendly experience and a timely roof replacement. We appreciate your trust and are here if you need anything else or would like to recommend us to friends and family.

• 5 out of 5Allan Wooda week ago

  Isaiah my sale consultant was very professional, answered all my questions that I had. I was happy how the roof looks so much better than it did. Thanks for the new roof.

  Reply from the business

  Thank you, Allan, for the kind review and for choosing us for your roof replacement. We're glad Isaiah was professional and answered all your questions. It’s great to hear you’re pleased with how the roof looks. We appreciate your trust and are here if you need anything in the future.

• 5 out of 5Carlos Somozaa week ago

  Ira responded very quickly to my request of inspecting my roof for leaks. He found the problem which was not the roof but hvac pipe. He was very friendly and thorough and did not charge me anything for his services. I will definitely recommend Brown’s Roofing to all of my friends.

  Reply from the business

  Thank you, Carlos, for the kind review and for recommending Brown’s Roofing. We’re glad Ira was able to quickly find the issue and help, even though it wasn’t the roof. We appreciate you highlighting his friendly, thorough service and the free inspection. Please reach out anytime if you need anything in the future.

• 5 out of 5Robert Beck2 weeks ago

  The rep that came out was professional and very informative, and people friendly we need alot of experienced and skillful people like Cabe.

  Reply from the business

  Thank you for your kind words, Robert. We're thrilled to hear Cabe was professional, informative, and friendly. We appreciate you recognizing his skills and will share your feedback with him and the team. Please reach out if we can help you again.

• 5 out of 5Cole SullivanEdited 2 weeks ago

  Great group of guys. They were honest and fair and did an outstanding job.

  Reply from the business

  Thanks, Cole. We appreciate the kind words and are glad our team was honest, fair, and did an outstanding job for you. It was a pleasure working with you. Please reach out if you need anything else.

• 5 out of 5Kendra Baldridge2 weeks ago

  Great experience with Brown’s! Shout out to Carah for guiding me in the right direction with choosing them. I would definitely use them again!

  Reply from the business

  We're so grateful for your positive feedback, Kendra! It's delightful to hear Carah was such a great help. We're overjoyed you had such a wonderful experience and can't wait to work with you again. Don't hesitate to reach out if there’s anything else we can assist you with. 😊 …

• 5 out of 5Larry Green2 weeks ago

  Brown's is the best in the area! I spoke with Carah in the marketing department, among other Brown's Roofing members. Everyone was very professional, kind, and helped lead me in the right direction. Highly recommend!

  Reply from the business

  Thank you for the wonderful review, Larry. We’re thrilled Carah and the rest of our team provided professional, kind guidance and helped lead you in the right direction. We truly appreciate your recommendation and your trust in Brown’s Roofing. If you need anything in the future, we’re always here to help.

• 5 out of 5Robert Lindsay2 weeks ago

  Josh Dubois is a great communicator and asset to your company. Want to include that your receptionist was awesome on communication with phone tactics. JOB WELL DONE! The workers were great.

  Reply from the business

  Thank you, Robert, for the fantastic feedback. We're thrilled Josh and our receptionist provided excellent communication and that the crew did a great job. I’ll be sure to share your praise with the whole team. We appreciate you taking the time to recognize us.

• 5 out of 5Garrett2 weeks ago

  Amazing company, with a staff that goes above and beyond.

  Reply from the business

  Garrett, thank you for the wonderful review and for recognizing our team's efforts. We're thrilled you had such a positive experience and appreciate your support. We look forward to serving you again and will keep doing our best to go above and beyond.

• 5 out of 5Jennifer Irvin3 weeks ago

  The price was affordable compared to some other companies and the worker was very professional despite the unbearable heat during the time of my repair.

  Reply from the business

  Thank you, Jennifer — we appreciate your kind words. We're glad our pricing worked for you and that our technician stayed professional despite the heat. Your feedback means a lot and we'll be here for any future repairs.

• 5 out of 5Neil Chevallier3 weeks ago

  Cade was incredibly knowledgeable and walked us through the entire process. Would definitely recommend.

  Reply from the business

  We're overjoyed to hear that Cade provided such knowledgeable assistance throughout the process! 😊 Your recommendation means the world to us and we're delighted to have met your expectations. Wishing you all the best, and feel free to reach out anytime! …

• 5 out of 5Glenn Massey4 weeks ago

  Jon was amazing…met the adjustor… explained things in detail … guided me w the insurance.. I’d totally recommend!!!

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello! 🌟 We're so grateful for your fantastic feedback. It's wonderful to know that Jon was able to assist you through the insurance process smoothly. We truly value your recommendation and are delighted to have been able to help. If you ever need anything else, don't hesitate to get in touch! …

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• Licensed

  “…Hail-savvy, FORTIFIED-trained, and licensed in Louisiana. (318) 329-6579 Free…”

• Insured

  “…KS · AL · MS · TX · FL Licensed & Insured Multiple Financing Options…”

• Warranty offered

  “…all of these property types — plus warranty-compliant repairs, silicone…”

• States a founding year

  “…market has been brutally hard since 2020–2021 — multiple carriers became…”

• Free estimates

  “…Center Contact Call Now Instant Quote Free Inspection Home / Monroe Monroe , LA…”

• Financing available

  “…TX · FL Licensed & Insured Multiple Financing Options Brown's Roofing in Monroe , LA…”

• Mentions the BBB

  “…OSHA 10 & 30 Certified Crews BBB Accredited — A+ Rating NRCA Member Vistage…”