Roofing contractor
Brown Roofing & Restoration
8985 KY-86, Custer, KY 40115
Listed under Elizabethtown, KY
- Google average
- 4.9
- Ratings counted
- 59
- One and two star
- 1 of 59(1.7%)
- Kentucky median
- 2.6%
The first three are Google’s own figures for Brown Roofing & Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 58 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 2% |
About typical — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Brown Roofing & Restoration.
- 1 out of 5Tabbatha Cartera year ago
I called this company and asked if they did repairs and they would come and look at my roof , I already knew i didn't need a new roof because insurance didn't want to cover,but I was told they deal with insurance company's all the time and might be able to get it approved. LONG STORY SHORT.I get a message back finally telling me they couldn't get state farm to cover new roof and if I need one in the future to give them a call.Not happening .So apparently they can't get a full roof so they don't want to do it.Waste of my time.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement16
- cleanup8
- insurance claim assistance6
- smooth process5
- attention to detail4
- timeframe3
- ease of working with3
- clean job site2
- friendly crew2
- siding2
Other reviews we hold
14 more of the 54 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Diane Newton2 days ago
Greg was wonderful to work with! He jumped in after we had trouble with our first contractor and fought for us when our insurance didn’t want to cover the damages to our roof. With his help our entire roof was replaced! His team came in and done a fabulous job. They were knowledgeable, fast, and friendly! The job was done in a day and a half.
- 5 out of 5Dale Williams3 weeks ago
Worked with Greg on my roof job. He fully explained the product being used. The warranty and the timeline for job to begin. Materials showed followed by a message when the job would start. The crew arrived ready to go. Worked like a team and without wasted time. Finished complete tear off with new roof in one day . Looks great . Highly recommend
- 5 out of 5Kelly Baucum3 weeks ago
They were able to get to my roof in a timely manner and got the issue fixed. Very friendly and a great experience!
- 5 out of 5Melinda A.a month ago
Brown Roofing and Restoration did a fantastic job at a very fair price. Trevor helped to make the process seamless from start to finish and kept me updated on everything that was happening. He was professional, courteous and extremely knowledgeable in his field. We will definitely use Brown Roofing for any future jobs!
- 5 out of 5Emily Foxa month ago
Very professional and easy to work with! Highly recommend!
- 5 out of 5Jennifer Ellisa month ago
Very professional and responsive. I had my roof completely replaced new gutters and downspouts all done. The workers were quick and professional and I am very happy with the work they did.
- 5 out of 5Penny Deeley McDowell2 months ago
We hired Brown Roofing & Restoration for a full roof replacement and new siding on my home. From the very first contact their team was professional, responsive, and honest about what needed to be done. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Cassandra Dobbs2 months ago
Brown Roofing and Restoration is a great company to work with. They're honest and do great work. Highly recommend!
- 5 out of 5K ColemanEdited 2 months ago
I have been working in insurance for 25 years. Ryan and Trevor are awesome to work with and always take really good care of our customers. I am very thankful for their working relationship with our office and company. They go above and beyond from start to finish!
- 5 out of 5Tanner Brandenburg4 months ago
Great experience! Company is real easy to work with, knowledgeable and make the process smooth and easy! Highly recommend to anyone looking for roof service
- 5 out of 5j brock4 months ago
We had a great experience with this company! They repaired our roof quickly and professionally, and their pricing was very reasonable. The team was responsive, efficient, and did high-quality work. Everything was completed on time, and the results look fantastic. Highly recommend!
- 5 out of 5Tim Berry5 months ago
One call and they were here to help me in my time of need. Done a fantastic job, Explained the process. I felt very comfortable using this company.
- 5 out of 5Cody Elmore9 months ago
Nothing but positive things to say about Brown Roofing. They were easy to work with, fair, quick, and did a great job. We have used them in the past for several different roofing needs and the story is always the same. Could not be more pleased with the experience.
- 5 out of 5karen blain10 months ago
Ryan was wonderful and worked with our insurance agent to make sure we received the replacement we needed. The roofers completed the job in a day and a half, working quickly and efficiently. They cleaned up everything and made sure the yard and deck were in good condition before they left. We are very pleased and highly recommend Brown Roofing & Restoration!
What Brown Roofing & Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…& the Surrounding Counties Get a Free Estimate Areas We Serve in Kentucky &…”
Financing available
“…Do you offer financing options for roofing or siding projects? Yes…”
Their site also states: warranty offered.
Other roofers in Elizabethtown
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Dynamic Restorationgutter replacement, timeliness, quick work4.6258 ratings6.6% one and two star(866) 242-1832 | 4.6 | 258 | 6.6%17 of 258 | (866) 242-1832 |
| All Tite Roofingeasy to work with, gutter replacement, timeliness4.9139 ratings2.9% one and two star(270) 307-5366 | 4.9 | 139 | 2.9%4 of 139 | (270) 307-5366 |
| Borders Roof Restorationinsurance assistance, polite staff, new roof4.682 ratings9.8% one and two star(270) 312-3285 | 4.6 | 82 | 9.8%8 of 82 | (270) 312-3285 |
| CNJS Roofingquick response, affordable, kind staff4.665 ratings9.2% one and two star(270) 401-3906 | 4.6 | 65 | 9.2%6 of 65 | (270) 401-3906 |
| Roof Dealaffordability, personable staff, answering questions4.860 ratings6.7% one and two star(866) 498-1873 | 4.8 | 60 | 6.7%4 of 60 | (866) 498-1873 |
| Bourbon Country Exteriorsnew roof, cleanup, siding4.747 ratings4.3% one and two star(270) 304-2449 | 4.7 | 47 | 4.3%2 of 47 | (270) 304-2449 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 59 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 59, of which 54 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.