Roofing contractor
Big "D" Roofing Company, Inc.
131 E Buckingham Rd, Garland, TX 75040
- Google average
- 4.8
- Ratings counted
- 33
- One and two star
- 2 of 33(6.1%)
- Texas median
- 1.0%
The first three are Google’s own figures for Big "D" Roofing Company, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 29 | 88% | |
|---|---|---|---|
| 4 | 2 | 6% | |
| 3 | 0 | 0% | |
| 2 | 2 | 6% | |
| 1 | 0 | 0% |
Higher than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Big "D" Roofing Company, Inc., most recent first.
- 2 out of 5Leslie Kadane4 years ago
I called several times to get a roof repair quote and was not called back for about a week. After I spoke with Arturo he said he would send a quote within the week but never sent one. I’m now searching for other companies.
- 2 out of 5lyndell pierce4 years ago
I called them they sent a young man to look at my problem, said they would email me a quote waited a week never got one so I called back the girl said have someone call me with the quote. I gave up had a different company come and fix it.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- job3
- quote2
Other reviews we hold
14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sally from Dallas Real Estate PlannerEdited a week ago
Arturo and his crew have taken excellent care of my clients and he has gone out of his way and on days off to attend any matter we may have. He's a great guy and takes the time to go over any underlying issues. Honesty is important in this industry and I've had Arturo be very fair with clients and let them know when they honestly just need a repair. I just wanted to say thank you to you and your team for showing us excellent customer service and keeping this local business at a 5 star rating. We will absolutely continue to have you help our clients and appreciate you very much. If you need your roof inspected or help fighting the insurance company to get your roof replaced, this is the roofing company you need!
Reply from the business
We are so proud to have Arturo as part of our management team. I will pass along your compliments, thank you.
- 5 out of 5Cameron10 months ago
had as great experience with this company. Everything looks great! Thank you!
- 5 out of 5Blake Fowler2 years ago
Their team is phenomenal. We had a major leak on a commercial property and they came out same day, identified the issue, and were able to fix it quickly. Thank you guys!
- 5 out of 5Julia HawkEdited 4 years ago
We have used Big D for many years and many roofs. Always happy with excellent service. Never had a problem.
Reply from the business
Thanks Julia, but we're much better at roofing services than at food service. I'm pretty sure this review was for another company, but please feel free to contact us regarding any roofing needs you may have. BigDRoodingCo@gmail.com
- 5 out of 5Waking-To KindnessEdited 6 years ago
The owner, Larry, is a secret saint : He quietly brings food, & at-times a little $, to homeless people who seem to be trying. ( -- in nearby parks, etc, where he walks his dog daily. --- always bringing a sack & picking up litter as …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words. I'm a tad short of sainthood, but your comments are appreciated beyond measure.
- 5 out of 5Ethan Flores6 years ago
Had a great experience with Arturo at Big D Roofing. Excellent customer service, and dedication. Thank you Arturo for taking the time to meet on your day off and not making us feel rushed or ignorant. We had alot of questions and he helped us to make the best decision. Will be using him again for sure!
Reply from the business
Thank you Mr. Flores. We strive to live up to all of our cutomer's expectations. Arturo is responsible for field operations and I'll pass along your gracious recomendation.
- 5 out of 5Sonia James-AllickEdited 6 years ago
Thank you Larry for excellent service.
Reply from the business
Thank you for this review. It was a delight working with you!
- 4 out of 5Sergio Morales6 years ago
Big D Roofing did my roof about 2 months ago and they a good job with a fair price gutters included.
- 5 out of 5Susan Berger7 years ago
A small roof leak development in my 15 yr roof I made one call to Big D and I immediately was put on the schedule for a new roof. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Susan for your kind words. We appreciate you .
- 5 out of 5Sarah Henze7 years ago
They replaced my roof in 2011, and when I had shingles blow off in the recent storm, they came out and replaced them at no cost.
Reply from the business
Hi Sarah, Thank you for taking the time to post this review. Our mission is make customers for life.
- 5 out of 5Chris GoodwinEdited 7 years ago
I've known Larry for years and I can say he is a man of integrity and loyalty. Thank you for setting the bar high Larry!
Reply from the business
Chris, thanks for your most kind words. I appreciate your thoughts and as the saying goes, it takes one to know one! :)
- 5 out of 5Eric Dwiggins7 years ago
Big "D" Roofing Company highly exceeded our expectations with their quality, care, and expertise.
Reply from the business
Eric, We've made it our mission to exceed expectations. Never hesitate to call if we miss that mark.
- 5 out of 5Liza Kummer8 years ago
Professional and trustworthy. A definite great experience. I researched several roofing companies and settled on Big D when a contractor friend recommended them. I’m very happy with my choice. They did all the work they promised and cleaned after themselves.
Reply from the business
Hi Liza, thank you for your kind words. We set high expectations in our company and always strive to meet those expectations.
- 5 out of 5Pilar Bustamante8 years ago
Special shout out to Mr. Mireles who took us by the hand and delivered on all that's been promised to us. No problems!
Reply from the business
Thank you for your kind words about Mr. Mireles. We think highly of him as well. If you ever have any questions or issues, please contact me or (as we call him, Junior). Sincerely, Larry
What Big "D" Roofing Company, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…Big "D" Roofing Servicing the DFW Area since 1954 A LEADER IN DFW Big "D" Roofing…”
24/7 emergency call-out
“…24/7 support In fact, first-time customers…”
Mentions the BBB
“…As an accredited business with an A+ rating by the Better Business Bureau, you…”
Their site also states: states years in business.
Other roofers in Garland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Firehouse Roofingleak issue, knowledgeable technician, thorough explanations4.8377 ratings2.4% one and two star(214) 531-6944 | 4.8 | 377 | 2.4%9 of 377 | (214) 531-6944 |
| Platinum Roofing Pros "Residential and Commercial Roofing Contractor"insurance claim assistance, professional crew, new roof5.0248 ratings0.8% one and two star(855) 675-7663 | 5.0 | 248 | 0.8%2 of 248 | (855) 675-7663 |
| E&D Premier Roofing & Solar LLCroof replacement, inspection process, courteous staff4.9193 ratings2.6% one and two star(469) 363-0187 | 4.9 | 193 | 2.6%5 of 193 | (469) 363-0187 |
| Pro American Roofingroof replacement, insurance claim assistance, insurance liaison4.8188 ratings3.7% one and two star(945) 340-7256 | 4.8 | 188 | 3.7%7 of 188 | (945) 340-7256 |
| Texas Precision Roofing and Constructioninsurance claim assistance, professional crew, efficient crew5.0167 ratings0% one and two star | 5.0 | 167 | 0%0 of 167 | Not listed |
| Firewheel Roofingroof replacement, fence repair, gutters4.9139 ratings0.7% one and two star(469) 387-3848 | 4.9 | 139 | 0.7%1 of 139 | (469) 387-3848 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 33 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 33, of which 17 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.