Big Bear Roofing

All 6 of the one and two-star reviews we hold for Big Bear Roofing, most recent first.

• 1 out of 5Miria E2 months ago

  Nope not the wrong company. I gave you one star because I can’t leave you zero stars. Very unprofessional.

  Reply from the business

  Edit: Again, we do not have any business with you from what I can see in our records. What is the issue? Please explain. I would love to make it right, and will work expeditiously to do so! … More

• 1 out of 5Brittany CzernaEdited 2 years ago

  Very poor communication. Owners lacks empathy for customer situations and he does not value your time. Lots of false promises. Over promises and under delivers. You’re better off going elsewhere.

• 1 out of 5Melissa Trejo3 years ago

  I have been in contact with chad. We arranged for someone to take a look at our roof at the beginning of November. He told me he would have someone out to fix it by the end of the week. He did send someone to take pictures but they did not …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Dana Diedrich3 years ago

  Two years ago, we commissioned Chad Bearup doing business as Big Bear Roofing to replace the roof on our house. It was approximately an 8,000 sq. ft. job. Two octagonal pyramid peaks on the house and gazebo were supposed to be fitted with metal caps to replace the copper ones that were torn off for the reroofing. It has been two-plus years, and Chad is still balking at finishing the job. He still claims that we are “on the list” of jobs to finish. He claimed that he had Briggs Steel in Rigby to do the fabrication of such structures in the past, but they no longer did such work. We called Briggs Steel on July 7, 2023, and they said otherwise. Additionally, there are secondary obligations that were not met. They were contracted to clean the gutters of construction debris. They didn’t. They were contracted to clear our yard of nails and other debris. They didn’t do it very well. They were quick to leave when it started to get warm, and they never came back. We live at 1219 College Rd in Pocatello, and you can see where a cap is missing on the peak on the right side of the house above the diamond windows. I suspect that they do passable work on small jobs, but don’t trust them with jobs that may be over their heads. We were stupid to pay before the job was completed. We were stupid to generously tip the crew. Never again.

• 1 out of 5Sam Sacco5 years ago

  Started off well enough when I called and made an appointment for the same day for an inspection. Half an hour past the appointment time, I call and ask if he's still coming, to which I was told, yes, but he's selling a ford excursion and …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Adam Jones6 years ago

  Gets called out for doing bad things then makes half hearted apologies to try and backpedal.

• professional crew8
• fair bid4
• leak repair4
• new roof4
• affordability3
• scheduling3
• wind damage repair2
• awesome staff2
• quick work2
• ease of use2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Michelle VaeensEdited 3 weeks ago

  Have used them many times. The owner Chad is always respectful, courteous and fairing pricing. I will definitely use him again. Michelle Vae'ena

• 5 out of 5Denise Duran8 months ago

  big Bear roofing did a really good job on our roof and it no longer leaks we were really happy with the quick service and the professional Job. Its hard to find a good contractor these days but Big Bear did a good job for us.

• 5 out of 5Michael Little2 years ago

  My roof developed a leak. Called Big Bear and Jason immediately came. Did a great inspection of entire roof. Found an additional problem with the chimney cap. Got quote and scheduled service. Was able to get an earlier appointment due to an …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lance Taysom2 years ago

  Chad and his Big Bear roof and general construction get the job done correctly.

• 5 out of 5Jena Bearup2 years ago

  Wouldn’t recommend anyone else! Big Bear is the best! Not only do they work so hard and do a high quality job, they are super nice and easy to work with!!!

• 5 out of 5Rosa Chesnut3 years ago

  Danny Craver was our go to person who initially inspected our roof. He guided us through the process which made it completely painless for us. The installation was done and finished as he predicted. Our property was cleared of all debris. Thank you Big Bear and Danny for a job well done!!

• 5 out of 5Chuck Heinsohn3 years ago

  We hired Big Bear Roofing to restore our aging roof! Our first point of contact was Daniel and he was very informative and timely with everything! The team did a great job and delivered a quality roof! Highly recommend them!

• 4 out of 5Karen Wilde3 years ago

  I would recommend this company. I worked with Becca and she was very professional and knowledgeable. She walked me through the whole process. The whole process was done extremely well.

• 5 out of 5Heather Craige3 years ago

  I contacted Big Bear Roofing because they had done a terrific job replacing the roof on our neighbor's home after hail damage. Chaun Siemple visited our home, photographed the roof using a drone, and recommended several repairs. He arranged for the repairs to be done and we were very satisfied with the service.

• 5 out of 5Cindy Kline3 years ago

  After calling Big Bear to check out leaks coming from my barn roof they had a gentleman Diego Garzon come and look. He got on the roof, worked with the insurance co, put up a tarp to stop the leaks & when I found another leak in a different area I called him and he came right back and added a second tarp. A very nice, polite, friendly & professional man. If you need roofing call Big Bear and request Diego!! He is amazing!!!

• 5 out of 5Merri Mabe3 years ago

  Big Bear installed a new metal roof on our home and it looks great! Danny Craver is professional, knowledgeable and answered all our questions! The install team is quick and clean! Thank you!

• 5 out of 5Ashley Robinson3 years ago

  Chad came out and put a roof on a little library I was building. We called asking for some help and advice and he drove out within the hour and then stayed and installed the whole thing! He was extremely professional and helpful. I 10000% recommend Chad and this business. We will be using them again for any roofing in the future. If you are looking for a prompt, professional, meticulous roofer, look no more!! Give him a call and I am sure all of your needs will be met.

• 5 out of 5Paul Early3 years ago

  I did not know it at the time, but when Eddie Moreno from Big Bear Roofing knocked on my front door and told me I needed to replace my roof, it was a lucky day. After looking at the evidence and talking to some other contacts, Linda and I decided to go ahead with the contract. Eddie stayed on top of all the details involved in the job and made sure everything stayed on track. The crew he sent over was competent, energetic, and worked well together. Ten minutes after arrival, they were tearing off the old roof. Six hours later, they were finished and packing up their trucks. It was a good experience all around.

  Reply from the business

  Thank you for your review. If you need any other help please let us know.

• 5 out of 5Suzanne Hall3 years ago

  Danny was wonderful to work with. He was and is with you through the whole process, from original estate to meeting with my insurance adjuster, to still helping me with anything I need. Wonderful company.

• Licensed

  “…– Pocatello Roofing Services · Licensed & Insured in Idaho Strong…”

• Insured

  “…Roofing Services · Licensed & Insured in Idaho Strong Protection. Built to…”

• Warranty offered

  “…AF/Owens Corning) · 10-Year Workmanship Warranty · Clean Job Sites (Magnetic Nail…”

• Free estimates

  “…Ready to meet the team? Get A Free Inspection Today 📞 Call Now 💬 Text Us…”

• 24/7 emergency call-out

  “…Fri: 9AM – 6PM Sat – Sun: Closed 24/7 Emergency Service 📞 Contact Us (208)…”