Bardin Roofing | Best Restoration consultants

All 6 of the one and two-star reviews we hold for Bardin Roofing | Best Restoration consultants, most recent first.

• 1 out of 5bryce glenson2 months ago

  Im a roofing contractor and live out of state. My mom hired Bardin roofing for her roof restoration. It’s been a. disaster. The company believes it’s construction standard to destroy edge metal by cutting it. - instead of removing gutters …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for reaching out on behalf of your mother. We want every homeowner we work with to be fully satisfied, and we take concerns about workmanship seriously. We'd like to review this project directly. If you'll have your mother contact us — or reach out yourself with her address or job details — we'll pull the file, inspect the areas you've raised, and address anything that doesn't meet our standard. We're committed to making this right.

• 1 out of 5kevin bennett3 months ago

  It's been 10 months now since this company knocked on my door then abandoned me after convincing me to file a claim that my insurance company denied. They stopped answering the calls and texts and claimed that they were requesting a reinspection from my Insurer. Ultimately, because there is now a claim and no repair, my insurance increased by over $1200 annually and their fake "Drone Report" evidently was unfounded. Don't let these people near your roof or insurance company. You will regret it.

  Reply from the business

  Hey Kevin, We take this feedback seriously and want to address your concerns directly. We're sorry your experience did not meet the standard we hold ourselves to. Insurance restoration claims are ultimately decided by the carrier, and we understand how frustrating a denial and the resulting premium impact can be. That said, the communication gaps you describe are not acceptable, and we'd like the opportunity to make this right. Please contact us directly so we can review your file, clarify what happened with the reinspection request, and discuss how we can help. We'd welcome the chance to resolve this. — Greg, Bardin Roofing

• 1 out of 5Lori Pearson8 months ago

  Very disappointed in the consistent lack of communication. We initially spoke with Jonathan as he is one of our neighbors and asked if we wanted a quick drone inspection of our roof. We agreed, no problem! After the inspection we were told our roof had significant damage, a replacement through insurance would be no problem. Once we agreed to move forward is where our problems began. We have had technicians come by to inspect with no forewarning. Our salesman blames the tech, the tech blames sales, no big deal the roof is inspected by their tech. I am then told the inspector from the insurance is coming and it’s imperative a representative from Bardin roofing is there with the adjuster to make sure our replacement is approved. I get texts from the sales guy at 10:40 pm with things that can absolutely wait til normal hours. The day of the inspection, Bardin roofing of course doesn’t show up, running late with no prior communication. I speak with a manager named Alex who apologizes and says he’s taking over and not to worry. Our claim is of course denied, we reach out to Alex who assures us it will be re-inspected and not to worry they will get us taken care of. It’s been almost a week. No word from Alex, but our sales guy reached out for an update because I guess Alex never had a conversation with him. It’s been a week, and the reinspection was never scheduled. If you expect customer service and a responsive company, look elsewhere

  Reply from the business

  Thanks for the feedback Lori. We apologize for that experience. This helps us improve our process.

• 1 out of 5C. ScottEdited 9 months ago

  Would NEVER recommend these people. Never sent a certified inspector! So don't believe what their website says. Convinced me they saw so much hail and wind damage with a drone that I let them file a claim on my homeowners insurance. They …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Cindy, I’m sorry for that experience. We have to work in the process your insurance company provides. That is their process. The next step is for us to provide the insurance company a report that shows the damage they are denying is on the roof. You denied us access to provide that to your insurance company. We can still do that. We did not create the process, but we do know their process that leads to success. It sounds like we did everything we promised and are still willing to move forward. If there is anything else we can do, let us know. If we fell short, please let us know, but we can’t control the insurance companies process.

• 1 out of 5D Ua year ago

  I filed a claim with my insurance company after I was assured verbally and in writing multiple times by a rep from Bardin Roofing that my roof was absolutely eligible for replacement. He went as far as to say that if it was denied, they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello. We apologize for your frustration here and i hate this happened. I am trying to figure out who this is? We usually keep up with our clients and their claim process. Bardin Roofing can't make a decision for the insurance company, but we do have engineer certified inspectors approve storm damages before moving forward with a claim. I would love to have a conversation to find out how some of our protocols were missed. Especially filing a 3rd claim with in a 3 year window. Again, I hear your frustration and apologize for that end result. If you were issued a repair estimate from your insurance company, we want to do the repair. This allows us to prove if the roof is repairable or non-repairable. We did have 2 team members pass away over the second half of 2024. We want to follow up to improve this situation. Please feel free to reach out at 770.576.5490

• 1 out of 5August Reavesa year ago

  I was not impressed with a salesperson from this company who recently came to our door. He leaned against our house on a freshly painted surface—while texting on his phone. That’s not only unprofessional, it shows a lack of respect for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey August, thanks for the feedback. Will do our best to improve on our approach and help the people in our communities. We are trying to keep our reviews on Google about our workmanship. Please know that we see this feedback and will make adjustments appropriately. In the future, feel free to give us a call or shoot us an email as well. Thanks.

• drone inspection14
• easy process7
• hail storms6
• free inspection4
• fast inspection3
• no pressure3
• honest opinion3
• drone photos2
• hail storm assistance2
• roof quality2

14 more of the 86 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ron Hammock2 days ago

  Great people to work with Alex and Horace. Great communication. We love our new roof.

  Reply from the business

  Thank you, Ron, glad to hear!!!

• 5 out of 5Jeff Zook2 days ago

  We have been very fortunate we have never had an Insurance Claim. Alex, Horace and Robert were extremely helpful in identifying the hail damage and assessing whether it was extensive enough to file an Insurance Claim. Bardin Roofing will get the materials from Owens Corning the next day and have them delivered to your driveway, the Roofing Team tears off the hail damaged roof and immediately begins the process of installing the underlayment and shingles. The Roofing Team utilizes Fall Protection Safety harnesses. The Roofing Team is just that a "TEAM" that coordinates well and works well with each other. Seems that Safety for each other is a Top Priority. Alex and Horace are clearly Top shelf Project Managers who will hold your hand throughout the Project but that is not necessary because once they accept your Project they are explaining and defining the scope of work. Your questions are answered and it is a Wonderful Finished Product once your Project is finished. Jeff and Teresa Canton, GA

  Reply from the business

  Thanks Jeff! We appreciate the review.

• 5 out of 5Maura Stevenson4 weeks ago

  From the first knock on my door, Bardin Roofing has been amazing. Unlike other companies this season, the sales representative made me feel totally at ease, which is why I gave Bardin a chance. He and his coworker were very helpful …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Maura, this made our day I’m glad we were able to exceed your expectations, were so grateful you gave Bardin Roofing a chance to win you over.

• 5 out of 5Joel Pakulaa month ago

  They did a great job in one day. Everything went very smoothly on the install. They even took care of all the insurance. Thanks to Alex’s hard work, we got approved for full replacement.

  Reply from the business

  We really appreciate the kind words, Joel. Handling the insurance process from start to finish is what we do best and I’m glad to hear Alex delivered. Congratulations on the full replacement and thank you for trusting Bardin Roofing to serve your home here in Marietta.

• 5 out of 5Susan Salzanoa month ago

  I cannot recommend Bardin Roofing highly enough! They recently replaced our roof, and the entire experience was outstanding from start to finish. Our project manager, Briggs, was professional, knowledgeable, responsive, and genuinely kind throughout the process. He took the time to answer my questions, explain everything clearly, and made what could have been a stressful project feel easy and manageable. The workmanship is excellent—the new roof looks fantastic. True to their business model, the crew completed the entire roof in just one day, and the cleanup afterward left my yard looking as if they had never been there. It's rare to find a company that combines quality craftsmanship, exceptional customer service, and professionalism so well. If you need a new roof, you need to call Bardin Roofing

  Reply from the business

  Thank you Susan, truly humbled.

• 5 out of 5Mark O'Saben2 months ago

  We hired Bardin Roofing in December 2024 and worked with our lead, Alex Poma, to replace our roof which was about 15 year old at the time. Alex and team were fantastic. They coordinated with our insurance carrier Farmers and provided …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Mark!

• 5 out of 5Boo Gibson2 months ago

  These guys flew the drone and walked all over our roof and found damage. They worked with our insurance company and got everything approved and paid for by them minus the deductible. They were professional, reliable, clean, considerate and super easy to work with. Give them a call. Checking if you have any damage costs nothing.

  Reply from the business

  Thanks for the review

• 5 out of 5John Thur3 months ago

  Very professional and efficient.

  Reply from the business

  Thanks John, we appreciate the review

• 5 out of 5JP Martinek3 months ago

  Jordan Franklin came to our door asking if my roof had been repaired since the storms last year. When I said no, he offered a drone inspection of my roof which I agreed to with some reluctance as I thought I was just setting myself up for a subsequent sales pitch. I was pleasantly surprised when I got the results that my roof was in good shape and did not need work!!! It was great to learn that Bardin Roofing gives an honest appraisal of a situation. I definitely will reach out to them after any future storms.

  Reply from the business

  Thanks JP! Jordan is fantastic

• 5 out of 5Sean Hardy4 months ago

  Alex Poma over at Bardin Roofing is incredible. He was very detailed about what to expect! He comforts you during a challenging and unclear journey concerning roof replacement. He set clear expectations and I would recommend Bardin Roofing …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Sean!

• 5 out of 5Alan Humphries4 months ago

  Joy and Briggs were both a great helping hand. Gave me the rundown and photos of my roof with any inconvenience to me.

  Reply from the business

  Thanks Alan!

• 5 out of 5Bill Hicks4 months ago

  Did an inspection on my 7 year old roof and reported No Issues. Thanks for checking it out.

  Reply from the business

  Thanks Bill!

• 5 out of 5Justin Maderer5 months ago

  Professional customer service with excellent technology. I am satisfied with their reporting

  Reply from the business

  Thanks Justin!

• 5 out of 5Kenya Johnson5 months ago

  Such a wonderful group to work with. They made getting a new roof such an easy process. The work is beautiful and they cleaned up the yard after so nicely. Much appreciated.

  Reply from the business

  Thank you, Kenya! We appreciate the review

• Warranty offered

  “…our work with a 10 year workmanship warranty that is guaranteed by Owens Corning.…”

• Free estimates

  “…Request an Estimate or Free inspection Bardin Roofing 225 Reformation Pkwy…”

• Mentions the BBB

  “…as an Accredited Member with the Better Business Bureau since 2016. We offer exceptional…”

Their site also states: states a founding year.