B&R Home Improvement

All 2 of the one and two-star reviews we hold for B&R Home Improvement, most recent first.

• 2 out of 5Jake Bissaro2 months ago

  I hate to be "this guy" but I can't recommend B & R Home Improvement. After having a good experience a few years ago (window install), I went back to B & R for a demo and new construction of front steps. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5YB YB8 years ago

  I wasted two week waiting for him to come look at my house gave me different excuses every time ask me to send him my info and address. Now that before I decided to work with him now think what will happen if I paid him let him do a small or a big job and he will keep giving me excuses about coming back fixing it. Well that my opinion a waste of time but you can make your own opinion and deciding if you want to hire them for a work and put your money there. Good luck with that Very Unprofessional. Very disappointing.

  Reply from the business

  yaniv, Thank you for leaving your opinion in this review, as we always appreciate every ones opinions in regards to our company. I do feel this review is uncalled for. When you first called and spoke with me, we spent about twenty minutes on the phone, discussing the projects you would like to have quoted. Towards the end of our conversation, I mentioned that we are extremely busy and I would contact you as soon as I could, to schedule a time to meet and go over the projected projects, this is when I asked for your information, as I do with all potential clients. I believe about a week had past and I did not have any availability to look at the work, due to our hectic work schedule, and this unbearable heatwave we have been having which has caused project delays. You called, I answered, and explained to you nicely that I have not had any availability due to these factors. Again, I told you I would call once an opening in the schedule presented it self. I apologize for not being more proactive with our communication, but I was not making excuses in regards to my availability, and I had all intentions of bidding on the project. I feel your comments, "what if I paid him", is a bit unfair. We did not do any work for you and no transactions took place. In most cases we do not require a deposit to start a job. Depending on the size of the job we don't accept any form of payment until the customer is satisfied and the job is complete. Thank you again for leaving your review. Robert Jr.

• estimate process17
• skylight replacement7
• fair estimate5
• efficient crew5
• leaky roof repair4
• debris cleanup3
• facia boards2
• leak detection2
• timely quote2
• project completion time2

14 more of the 164 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Phyllis Murphy7 months ago

  I highly recommend B and R Home Improvement. Robert was so helpful with everything I needed. A storm destroyed my roof and he patched it up right away and then installed a new roof and gutters. His whole team did excellent work. Robert …

  Google cut this review short. The full text is on their Google profile.

• 4 out of 5Lauren Scotto8 months ago

  Had my old roof removed and new one installed. They gave me a very fair price, lower than expected, and the whole process was simple and convenient. They dropped off materials one day, and the next day they came and did the whole roof …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Irishmystery4018 months ago

  Top notch. Extremely professional and an honest businessman. Prompt and delivered on time. I highly recommend and will be engaging more business in the future. This company is a rare find.

• 5 out of 5Matthew Jarl9 months ago

  They did some facial board at my house and had to replace some shingles. Very professional and explain everything perfect so you understand also the yard was cleaner when they left. Amazing job

• 5 out of 5Kimmie Chalifoux9 months ago

  I can’t say enough about this company! I would highly recommend it! Great Customer service, reasonable prices and very personable!

• 5 out of 5Brandon King9 months ago

  Great experience. Clean and job well done

• 5 out of 5Jeremy Gavrillen9 months ago

  Excellent all around company, from interior to exterior. Always a pleasure working with them!

• 5 out of 5Amanda Dupuis9 months ago

  Highly recommend. Polite, professional, completed work in a timely manner. It’s a shame how someone is leaving 10 negative reviews within minutes of each other after this company has recieved nothing but high ratings!

• 5 out of 5Andy Richardson9 months ago

  Great company did my roof and kitchen over

• 5 out of 5Marta V Martínez9 months ago

  We had our chimney repointed. Everything was done as scheduled and the workers were professional and friendly.

• 5 out of 5Nicholas Elving9 months ago

  Great company

• 5 out of 5Dna Bob10 months ago

  Worked with owner. Very knowledgeable and professional. Great work and great communication. I would recommend.

• 5 out of 5mike gavrillen10 months ago

  from start to finish i had a excellent experience with this company from owner to workers all were great i will refer b&r to friends and family with no worries

• 5 out of 5Mark Rabinowitz11 months ago

  Timely, organized, well performed roofing repairs. Would work with them again!

• Licensed

  “…We are fully licensed & insured in Rhode Island &…”

• Warranty offered

  “…and exceptional customer service are guaranteed when you work with us! As a…”

• Free estimates

  “…Plus, with our no obligation, free quote option, you'll have a clear sense…”

Their site also states: insured, states a founding year.