Roofing contractor
Atlantic Weatherproof Systems, LLC
14 Oakville Rd, Hampton, VA 23669
- Google average
- 4.4
- Ratings counted
- 40
- One and two star
- 6 of 40(15.0%)
- Virginia median
- 1.7%
The first three are Google’s own figures for Atlantic Weatherproof Systems, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 32 | 80% | |
|---|---|---|---|
| 4 | 2 | 5% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 6 | 15% |
Much higher than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Atlantic Weatherproof Systems, LLC, most recent first.
- 1 out of 5Michelle F.3 days ago
Waste of time and zero respect for what the customer actually asked for I contacted this company specifically for a quote to paint the soffit and fascia boards on my home. They scheduled an estimator to come out the following day at 11:00 AM. An hour before the scheduled appointment, they sent a message stating the owner "suggested wrapping the areas is better than painting" and asked to reschedule for a different day to look at wrapping instead. They completely disregarded my original request, canceled on short notice to upsell a completely different service, and showed no respect for my time. Unprofessional and insulting. I’ve told them not to contact me again. Look elsewhere if you want a company that actually listens to what you need.
Reply from the business
We apologize for your experience. We unfortunately needed to reschedule but as we did that we were, we were suggesting that we also give you an option on your estimate for something cost effective and low maintenance based on your needs while we were rescheduling your appointment. We do not consider giving our customers options as an upsell as it is your choice on how to proceed on your project. Again we are sorry about needing to reschedule.
- 1 out of 5L White4 weeks ago
Poor communication and no follow ups or call backs after confirmed emails.
Reply from the business
We do apologize. After looking through our emails we do not see any communication assoicated with your name. Everyday we check our emails and respond right away along with any calls that come in. Our phone lines are always open even after hours and weekends.
- 1 out of 5Jan Lockhart5 years ago
***Beware*** Contacted this contractor back in February for a home I had just purchased. They came out for the estimate. I had told them I was leaving for a business trip, and wanted to see if I could get the work done while I was away. The quote arrived after I had left, and did not contain the items as discussed. So I had to wait until I returned to get an update. Fast forward, the roofing side was prompt and professional. The original estimator never provided an updated quote. Kept getting excuse after excuse until almost 3 months later I'm told they won't be able to get to me until September even if they could get the quote updated. The issues/repairs are emergent, and now I can't seem to find another contractor because I thought they were honest and reliable based on the reviews. Would not recommend this company.
- 1 out of 5VERITAS5 years ago
All I can say is ensure you get a second estimate from another company before you make a decision. The estimate they gave me was obscene!
Reply from the business
If you had any concerns with the estimate you were giving, you should have called us to discuss the issues you had. We strive to make each customer happy and understand the estimate they are given. We are willing to work with customer on the estimate the best we can. We wish you well with the project you had us look at.
- 1 out of 5Michael McDaniel8 years ago
This review is based on customer service only. I contacted Atlantic on 28 Sept to get a quote on a ridgeline cover replacement. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Carol C8 years ago
Guys came out, started job, went for lunch and didn't come back. Several calls, no response. Job not completed, Never again. Poor management.
Reply from the business
Please call our office at 757-224-9341 we are not aware of your problem and can not confirm your service based off your review. If you'll call us we would like to help you.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate by email7
- aws6
- workmanship5
- competitive pricing4
- scheduling3
- promptness2
- attention to detail2
- customer care2
- efficiency2
- quote2
Other reviews we hold
14 more of the 36 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Thomas Ball2 days ago
The Initial quote was very straightforward. The scope of work recommended was exactly what I needed and there was no pressure to perform any unnecessary, additional work. Every member of their team was kind, polite, and professional.
Reply from the business
Thank you for allowing us to do the work. We hope you consider us again for any future projects.
- 5 out of 5Tara SkepsEdited 3 days ago
Good quality work. Amazing people that work for them. Been 7 years that I have been using them and never had any issues. I really like the fact they give different options for me to pick what works best for me. Will not use any other company for my exterior needs.
- 5 out of 5Katie SheehanSmitha month ago
Great crew! Cleaned up so nicely after. Randy was very responsive
Reply from the business
Thank you for trusting us to do the work for you.
- 5 out of 5Matthew Wilco2 months ago
Details are always done correctly and they always go the extra mile.
Reply from the business
Thank you so much. We appreciate you trusting us to the do the work for you.
- 5 out of 5Ray Landon2 months ago
I am very happy with the work that AWS did recently to my house. I needed to have my entire house painted (exterior) Randy and his team repaired wood, then prepped my large, historic home for painting - power washing, scraping, sanding. The painting that followed was done carefully, and there was great attention to detail. All surfaces were primed, then two top coats of the final color. The painters were here nearly 10 hours, every day for a month....it was well worth the wait. For being 116 years old, it looks like a brand new house! I knew this project was not going to be cheap, but I do feel that it was a reasonable price for the amount and type of work that had to be done. I highly recommend AWS for home repairs, painting, decks, etc...
Reply from the business
Thank you for trusting us to get the work done. We strive hard to make sure every customer is happy with the end results.
- 5 out of 5Ken Brooks (Just Some Guy)3 months ago
Very prompt and friendly! Their pricing is very competitive and you can not beat their service or quality. Fantastic work! True Professionals!
Reply from the business
Thank you so much for trusting us to get the work done!!!!
- 5 out of 5Bob Fowlkes4 months ago
Outstanding service and workmanship! My deck was wood and rotted. I had them rebuild with wolf pvc planks, aluminum rail and custom hatches. Now it's super strong & looks awesome! I will use Randy and his team again!
Reply from the business
Thank you so much for trusting us to do the work. We greatly appreciate the feedback and glad you are happy with your new deck.
- 5 out of 5Jean Hodges10 months ago
We have had allot of work done with these guys and they have never letsvus down. Superior work, always on time, clean and tidy, always full of information and answers all questions. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for trusting us with all your home repairs.
- 5 out of 5Michael Remy11 months ago
I have known Randy and Crystal for over 10 years. I have personally used their services and have referred them to a couple dozen of my clients. They do excellent work at a fair price and are very honest. They do roofs, siding, and even built a 2000 square foot pavilion for my friend's backyard. I loved II song family owned business and supporting my local community. I happily give them a 5 STAR review.
- 5 out of 5Jay11 months ago
Atlantic Weatherproof Systems is run by a team that truly values quality and professionalism. Their reputation speaks for itself, and it’s clear they take pride in delivering reliable results. Definitely a company you can feel confident trusting with your project.
Reply from the business
Thank you. We appreciate being able to make our customers happy.
- 5 out of 5Fleming's Engraving11 months ago
I couldn’t be happier with the service from Atlantic Weatherproof Systems LLC. They showed up on time, worked efficiently, and made sure everything was done right the first time. It’s rare to find a company that truly cares about their customers the way they do. Definitely a 5-star experience!
Reply from the business
Thank you so much.
- 5 out of 5Courtney Jacobsa year ago
We highly recommend Atlantic. They replaced an 8 foot sliding patio door for us which required lifting it up and over the railing of the second level balcony of our townhouse. The day of install, there were at least a couple of extra crews …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for trusting us to get the work done for you. We work hard to make sure our customers are happy with the work.
- 5 out of 5Megan2 years ago
Came out quickly with an estimate where another company told me my job was too small. They were up front with costs and communicated well with scheduling until he repair was completed.
Reply from the business
Thank you so much for trusting us to do the work.
- 5 out of 5Malcolm Lott2 years ago
They did an excellent job on my ceiling for my deck. Took a little longer than expected, but great workmanship!
Reply from the business
Thank you so much for allowing us to the work for you!!!
What Atlantic Weatherproof Systems, LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We’re a licensed, insured, locally rooted contractor…”
Free estimates
“…Call today for a no-pressure, free estimate. Request Estimate A black silhouette…”
Their site also states: insured.
Other roofers in Hampton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Davis & Sons Roofing & Constructioninspection, choice, siding4.8127 ratings0% one and two star(757) 540-4400 | 4.8 | 127 | 0%0 of 127 | (757) 540-4400 |
| 64 Roofing LLCgutter replacement, friendly workers, down spouts4.968 ratings2.9% one and two star(757) 915-1332 | 4.9 | 68 | 2.9%2 of 68 | (757) 915-1332 |
| Atlantic Roofing Services, Incjob, lego, estimate4.515 ratings13.3% one and two star(757) 659-0834 | 4.5 | 15 | 13.3%2 of 15 | (757) 659-0834 |
| W.M. Smith Roofing LLCroof repair, quick response, responsive team5.014 ratingstoo few to compare(757) 772-7663 | 5.0 | 14 | —too few | (757) 772-7663 |
| Hampton Roads Roofing Cohome warranty3.010 ratingstoo few to compare(757) 218-5325 | 3.0 | 10 | —too few | (757) 218-5325 |
| Just Roofing Contractor Hampton, VAquality of work, roof damage repair, timeliness5.05 ratingstoo few to compare(757) 310-3873 | 5.0 | 5 | —too few | (757) 310-3873 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 40 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 40, of which 36 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.