Apple Roofing

All 5 of the one and two-star reviews we hold for Apple Roofing, most recent first.

• 1 out of 5G C2 years ago

  Bad drivers and bad face for your company. Someone in a pickup with your company logos and name on it cut me off at 9am on Gladiolus Dr in Fort Myers, then the driver decided it was my fault and flipped me off.

  Reply from the business

  Thank you for contacting us and bringing this matter to our attention. This type of behavior is unacceptable and it's very disappointing to hear that one of our reps was driving in an aggressive manner. Incidents like this don't shed a good light on us at all and it puts others at risk on the road. There is no excuse for this. I've sent this message to this driver's Manager so they can take action and hold the rep accountable. Once again, we apologize for the discomfort this incident has caused. Thank you again for reaching out.

• 1 out of 5Jared Barrows3 years ago

  After having my roof installed by their team, I encountered multiple issues, most notably a persistent leak that has caused significant damage to my property. Despite numerous promises to rectify the situation, Apple Roofing has failed to take any action or provide a satisfactory resolution. From the beginning, the local office and the main office seemed attentive and responsive to my concerns. However, it quickly became evident that their promises were empty words, as they consistently failed to follow through on their commitments. I have reached out to them multiple times, providing detailed information about the leaking issue and the resulting damages. Unfortunately, each time I contacted them, I received nothing more than empty assurances that the problem would be addressed promptly. The lack of follow-up and failure to honor promises is not only unprofessional but also demonstrates a lack of respect and concern for customers. It is unacceptable that Apple Roofing has taken no action to fix the problems they caused during the installation process. As a homeowner, I expected a certain level of quality and accountability, which Apple Roofing has utterly failed to deliver. Given the circumstances, I strongly advise potential customers to steer clear of Apple Roofing. Their lack of follow-up and failure to address issues post-installation reflect a disregard for customer satisfaction. A roofing company that cannot stand behind its work and fails to fulfill its promises is not one that can be trusted to provide reliable and dependable services. I regret choosing Apple Roofing and sincerely hope that my review serves as a cautionary tale for others considering their services. Look elsewhere for a reputable roofing company that values customer satisfaction and takes responsibility for their work.

  Reply from the business

  Hi Jared, We deeply regret the inconveniences you've experienced following the installation of your roof. Your feedback is crucial, and we apologize for any lapses in addressing your concerns promptly. We're committed to making this right and will immediately escalate your case to our highest priority. Our department head is reviewing your situation to ensure a proper resolution. Your experience falls short of our standards, and we appreciate your patience as we work toward a satisfactory solution. Thank you for bringing these matters to our attention, and please note that this experience does not reflect our company as a whole.. We aim to learn from this situation and make necessary changes to prevent such issues in the future. Your feedback will guide us in becoming a better roofing company.

• 1 out of 5NTREPID corpEdited 3 years ago

  NO COMMENT

  Reply from the business

  Hello, if you have an issue that you would like to elevate, please contact us at info@appleroof.com or 941-999-3672. We are more than willing to take the time to resolve any issues. Thank you.

• 1 out of 5Drew Tracy3 years ago

  " NEVER SHOW A CONTRACTOR WHAT YOUR INSURANCE COMPANY IS WILLING TO PAY. " DON'T SHOW THESE PEOPLE YOUR INSURANCE

  Reply from the business

  Hello Drew, Thank you for taking the time to share your feedback. We understand your concern and want to assure you that your feedback is important to us, especially when there are concerns with the insurance process. While we respect your perspective, we believe that sharing the details of your insurance coverage can help us provide accurate estimates and ensure that you receive the necessary repairs or services within the coverage limits. By having a clear understanding of your insurance coverage, we can work together and be proactive to address any issues that may arise during the process. At the end of the day, you, the homeowner, are in the drivers seat and make the final decisions. We are just here to help you overcome any roofing issues and work with your insurance company where needed. Please feel free to let us know if there are any other specific concerns you would like us to address when working with you. Thank you.

• 1 out of 5Anthony Styles3 years ago

  I recently received a quote from this roofing company for a project that I needed done on my home. While I was initially interested in working with them, I ultimately decided not to because of their pricing. Their quote was significantly higher than the other quotes I received from other reputable roofing companies in the area. When I asked them about the discrepancy, they did not provide a satisfactory explanation for why their price was so much higher.

  Reply from the business

  Hello Anthony. We apologize if we did not provide a satisfactory explanation for the price discrepancy. We value transparency and want our customers to make informed decisions. Our pricing takes into account various factors, including the type of materials, labor wages, and the insurance process. However, we understand that every customer has different needs and budgetary constraints, and we respect your decision to explore other options. Thank you for considering our company, and we wish you the best of luck with your roofing project!

• workmanship6
• hurricane ian5
• outstanding job4
• metal roof upgrade4
• smooth process3
• caring staff3
• thorough inspection3
• billing3
• tile roof repair2
• clean work site2
• dedicated team2
• roof appearance2

14 more of the 67 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gil4 days ago

  Very friendly, professional, honest, reasonable, and came over right away. I definitely recommend them to anyone and everyone.

• 5 out of 5Maria Ellen CarrilloEdited 2 weeks ago

  Jared was beyond helpful. He was genuinely caring and kind. He answered all of questions and was always ready to share information. The job was Seamless from start to finish! From the Sales Dept, roofing, cleaning crew to billing, I would recommend Apple Roofing! A+

  Reply from the business

  Hello Maria Ellen! We are happy to hear Jared and the team were helpful, caring, and kind from start to finish. We thank you for putting your trust in Apple Roofing.

• 5 out of 5Alex Brennan2 weeks ago

  We've worked with this roofing company for many years on new construction projects, as well as service work and repairs. They are very knowledgeable across multiple roofing products, dependable, and just a great bunch of folks to work with. They care about their work and their customers, communicate well, and stand behind their work. True professionals through and through. I would definitely recommend them to anyone looking for a reliable roofing contractor.

  Reply from the business

  Hi there Alex, thank you so much for your thoughtful review and for trusting Apple Roofing over the years! It means a great deal to hear that our team has consistently delivered dependable service, quality workmanship, and clear communication. We truly appreciate your recommendation and look forward to continuing to work with you for years to come! 🍎

• 5 out of 5Mike GonzalezEdited a month ago

  I am a GC in Southwest Florida and have used Saint Raphael/Apple Roofing on many projects. They have a very professional and dedicated team that performs at the highest level. I highly recommend their services. Not only do I trust them with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the wonderful review! We're honored to have earned your trust on both your clients' projects and your own home. It has been a pleasure working with you!

• 5 out of 5Kathy Kleinea month ago

  I had Apple Roofing replace my roof. The staff was professional and organized. Did a great job keeping nails and other roofing material off the lawn and driveway. They came on time, were respectful, and did a great job. I get so many compliments on my roof.

  Reply from the business

  Hello Kathy, Thank you for the wonderful review! We're so glad you had a great experience with our team and are happy with your new roof. We appreciate your kind words about our professionalism, cleanup, and attention to detail. Thank you for choosing Apple Roofing!

• 5 out of 5Tom Gamachea month ago

  The guys were very professional on time and did a great job cleaning up. I highly recommend the service.

  Reply from the business

  Hi Tom! Thank you for the wonderful review! We're glad our crew provided professional service, arrived on time, and left everything clean. We truly value your recommendation!

• 5 out of 5Meg Phelan2 months ago

  Great experience! We needed our roof repaired under a tight time constraint and this company delivered. They were professional, responsive, and completed the work on time with great attention to quality and detail. The team communicated …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Meg, thank you so much for your kind words and recommendation! We're glad we could help make a stressful situation easier and deliver the quality, communication, and timely service you needed.

• 5 out of 5Barbara H2 months ago

  Tim and his guys were amazing. Called about a leak in the roof. Tim came out and assessed the leak, got me an estimate and the work was completed in 2 days after receiving the estimate. I would highly recommend them.

  Reply from the business

  Hi Barbara! Thank you for the great feedback! We’re glad Tim and the team were able to respond quickly and get everything taken care of for you. We truly appreciate your recommendation!

• 5 out of 5John Wanamaker2 months ago

  Apple Roofing did a great job for us and did so in a very timely and professional fashion.

  Reply from the business

  Hello John! Thank you for the kind words! We’re so glad you had a great experience and that our team was able to complete everything quickly and professionally. Thank you for trusting our team with your home.

• 5 out of 5John FarrerEdited 3 months ago

  Repaired a tile roof that was leaking at a valley. Showed up the next day after I received a quote and did a great job! Couldn't ask for more...

  Reply from the business

  Hi John! Thank you for the great review! We’re glad we could get out quickly, fix the issue, and deliver the results you were hoping for—thanks for choosing Apple Roofing!

• 5 out of 5Steve Sullivan4 months ago

  There is not enough stars here for how Apple roofing has performed for me over the years. They do everything that they say this service engineer is a fantastic. They're extremely fair and their product work is excellent. I want to give a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Steve! We are happy to hear that Tim and the team have provided you with excellent service, fair pricing and great products. We thank you for putting your trust in Apple Roofing/Saint Raphael Roofing!

• 5 out of 5Kevin Romanko4 months ago

  They did what I hired them to do. However, they are relentless in asking for a review. I find that very irritating. I received phone calls, text messages and emails asking for a review on a simple project. If you don't mind being hounded for a review - go with them. Anyway - they did a good job.

  Reply from the business

  Hello Kevin! Thank you for your five stars! We appreciate your feedback. Thank you for putting your trust in Apple Roofing/Saint Raphael Roofing!

• 5 out of 5Tim Miletti4 months ago

  The Guys are very good to work with, they address the problems and go about fixing them. Great service and easy to work with.

  Reply from the business

  Hello Tim! We are happy to hear the team provided great service and was easy to work with. We thank you for putting your trust in Saint Raphael Roofing/Apple Roofing!

• 5 out of 5Scott Salzman5 months ago

  From start to finish Apple Roofing was top notch. Everyone I dealt with was professional, courteous, and very knowledgeable. I highly recommend Apple roofing.

  Reply from the business

  Hello Scott! We are happy to hear that the team was professional, courteous, and knowledgeable. We thank you for putting your trust in Apple Roofing/Saint Raphael Roofing!

• Licensed

  “…Expert Installation or Repair : Our licensed crew gets to work using proper…”

• Insured

  “…Licensed and Insured : Apple Roofing is fully licensed and…”

• Bonded

  “…7-Year Workmanship Warranty Licensed/Bonded/Insured Roof Damage Claim Support…”

• Warranty offered

  “…About Us Apple’s Workmanship Warranty Insurance & Roof Repairs Our…”

• Free estimates

  “…Get a Free Quote All Branch Locations Contact &…”

• Financing available

  “…See Warranty Details Financing Options Flexible financing solutions help…”

• 24/7 emergency call-out

  “…- Apple Roofing Skip to content Emergency Service Pay Online (866) 277-5388 Emergency…”