Apollo Roofing Company

The only one or two-star review we hold for Apollo Roofing Company.

• 1 out of 5Marina PointEdited 6 months ago

  (NEW INFO: OPINION NEW ROOF MUST BE ENTIRELY REPLACED) Apollo skipped inspections, vented the roof incorrectly, failed to complete the reroofing so that a serious leak occurred at the first rainfall, damaged siding and seamless gutters which were replaced with a poor corner seam. Once the venting was brought to the attention of the inspections department, the final approval was reversed but instead of correcting venting Apollo brought in an attorney to put a lien on the property and threaten foreclosure proceedings (even though funds were set aside for payment upon completion). The roof is ineligible for the five star warranty offered by Certainteed even while Apollo claims in advertising to be high quality. They also insisted that plywood be included in the quote even though they had not done the tear off to check, and then skipped over the tear off inspection. At first the roof only had venting around the top of the roof, existing gable vents and a few "low profile" vents they added. I questioned how there could be airflow at the lower part of the roof. They came back and added more vents lower on the roof but they weren't the right kind of vents and they weren't supposed to mix vents (low profile and gable). Certainteed will warrant the shingles against manufacturer defect but if the shingles deteriorate from improper venting that is not considered a manufacturer defect. I requested a change order which was worded vaguely. The owner refused to provide the names of the crew. There was never an English speaker present on any of the inspection dates, so it seemed like the crew was unsupervised. It has been a struggle to get the company to bring the roof venting up to the manufacturers instructions. While Apollo is "Shingle Master Select" certified by Certainteed, and Certainteed claims they have the ability to install the proper venting, I would question whether the crew has received this training.

• competitive pricing4
• flat roof replacement3
• careful roofers3
• warranty options3
• friendly team3
• fast work3
• site cleanliness2
• bidding process2
• daily cleanup2
• smooth process2

14 more of the 42 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Coleman Hubert2 days ago

  They came out here in Boulder Creek, showed up on time. Jordan laid out everything from the inspection and explained everything so well. Great customer service, professionalism, and knowledge when it comes to a local roofing company. Clear communication too which is really appreciated. I’d definitely recommend them.

• 5 out of 5ChingEdited a month ago

  Apollo Roofing company has the shingles platinum level preferred contractor for Owens Corning and CertainTeed which means warranty under the brand name with no additional fee. It also offers 10-year workmanship warranty. This differentiates from other companies as price is similar. However, you still need to get quotes from different companies as they can match their competitors. My project manager is Jordan. He was quick to swing by, used drone to take photos, walked through their shingles installation steps (how they differ from other companies), and provide a quote. They offered cool shingles and I selected CertainTeed Landmark Solaris. Low profile vents was included in the initial quote and I requested for Ridge vent since there are many reviews that CertainTeed declined warranty coverage due to insufficient venting. The communication of when the crew was coming can be improved as they can show up before 8am or after 10am. I wasn’t particular but other people might. The crew don’t speak English. Overall, the process is smooth and would recommend Apollo Roofing. This review is before roof inspection by the city and receiving the warranty paperwork.

  Reply from the business

  Ching, we appreciate your recommendation. We are glad to hear that Jordan provided you with excellent service!

• 5 out of 5paul gallagher3 months ago

  Great communication and explanation of the entire process. Great project management throughout and an experienced team using the best materials. extremely happy with their work.

  Reply from the business

  Thank you so much for your thoughtful review! We’re thrilled to hear you had a great experience with our team member Chaim. From start to finish. Clear communication, strong project management, and using quality materials are all very important to us, so it means a lot to hear your feedback. We truly appreciate your trust in us and are extremely happy to know you’re pleased with the final result!

• 3 out of 5noel gay3 months ago

  set date for start rep left no response for 2 weeks poor communication. same with responding to insurance rep regarding questions about the project.

• 5 out of 5Rajesh Gopalan4 months ago

  I recently had roofing work done on my home by Apollo Roofing, and I had a great experience. The team did an excellent job and kept me updated throughout every step of the process, which I really appreciated. Their communication and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Rajesh, we are so glad to hear that you had a great experience and received excellent communication! Thank you very much for your recommendation!

• 5 out of 5Shimol Shah7 months ago

  Excellent service all around - easy to schedule, prompt to arrive and follow through, on the point on the suggested solution to mitigate the immediate time sensitive issue (vs over doing it) while also offering a long term outlook (what to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the thoughtful review. We’re glad to hear scheduling was easy and that our team delivered prompt, well-balanced solutions that addressed both the immediate issue and the long-term outlook. Jordan will be especially happy to know his friendly, thorough, and professional approach stood out. We truly appreciate your kind words and are always here if you need us again.

• 5 out of 5Alex B7 months ago

  I’m very happy I chose Apollo Roofing Company. Chaim, the project manager, handled everything professionally. The work was clean, well organized, and the entire process was smooth. Highly recommended!

  Reply from the business

  Thank you for your kind review! We’re so glad to hear you had a great experience and that Chaim handled everything professionally. Keeping our projects clean, organized, and smooth from start to finish is very important to us. We truly appreciate your recommendation and your trust in Apollo Roofing Company.

• 5 out of 5Narendra Nath Joshi11 months ago

  Just completed a full reroof and skylight repair project and couldn't be happier with the results. The team was incredibly timely, showing up exactly when promised and finishing ahead of schedule. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Narendra, we are happy to hear that Jordan provided professional service and clear communication! Thank you so much for your recommendation!

• 5 out of 5B Sa year ago

  We needed to replace our roof after storm damage. We contacted over 15 companies and got a few quotes. Apollo Roofing was fair and straightforward. Chaim's presentation and open communication answered all our questions. He made going …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are so glad to hear that Chaim provided you with open communication and made the process smooth for you! Thank you so much for your recommendation!

• 5 out of 5Mark Rogersa year ago

  I recently had the pleasure of working with Apollo Roofing for the installation of 135 feet of gutters and seven downspouts on my home, and I couldn't be happier with the experience. From start to finish, the process was smooth and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mark, we are so happy to hear that Chaim provided you with punctual, professional and stress-free service! We greatly appreciate you taking the time to write this review!

• 5 out of 5Rufus Turnera year ago

  Living near the ocean in Santa Cruz, our roof took a beating from the salty air. I thought repairs would be a hassle, but Apollo Roofing handled it smoothly. They knew exactly what materials would hold up in our climate and kept me informed …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Rufus, we are glad to hear that the project went smoothly and that there was strong attention to detail! Thank you so much for taking the time to write this review!

• 5 out of 5Kelly Buhra year ago

  I had a wonderful experience across the board with Apollo Roofing for a full re-roofing. Jordan was thorough with his presentation of the tile brand options and going over each step in the process. I got 5 bids, and theirs was one of the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kelly, we are so glad to hear that Jordan was thorough, friendly an efficient! Thank you so much for taking the time to write this review!

• 5 out of 5Nassim Farrokhzada year ago

  Apollo Roofing replaced an old flat roof in poor condition on a commercial building for us. We were very pleased with the quality of work and the professionalism of the staff. When they encountered some issues with city permits, the team handled everything with minimal involvement on our part. It was a pleasure working with them, and we would definitely choose them again. Highly recommend their service.

  Reply from the business

  Nassim, we are so glad to hear that Jordan and the rest of our team provided you with professionalism and a high-quality outcome for your project! Thank you so much for your recommendation!

• 5 out of 5Margaret Jane Macdonalda year ago

  Jordan, Apollo’s representative is the man, he is a caring, social, helpful salesman who is very willing to work with the client, to achieve the clients goal. Jordan spent as much time with us as he needed to, showing us quality material and explaining how Apollo roofing is different from the other 4 companies we had a quote from. The roof looks fantastic and it was done in a timely manner. Thank you Jordan and Apollo Roofing.

  Reply from the business

  Margaret, we are so glad to hear that Jordan provided you with excellent service and that you are happy with the outcome of your project! Thank you very much for taking the time to write this review!

🌤️🔨 A metal roof is an investment in your home's future, but every project is unique. If you're researching metal roof cost Santa Cruz, it's important to work with experienced professionals who can evaluate your roof and recommend the best solution for your needs and budget. At Apollo Roofing Company, we provide honest guidance, quality workmanship, and roofing systems built to last. 📲 Reach out today and let our team help you plan your next roofing project with confidence! https://www.apolloroofingcompany.com/metal-roofing-company/ https://local.google.com/place?id=16177237937992731396&use=posts&lpsid=CIHM0ogKEOep6PrFvu3fvgE3 days agoCall now

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