American Traditional Roofing and Remodeling

The only one or two-star review we hold for American Traditional Roofing and Remodeling.

• 1 out of 5Lester Neely12 years ago

  he did a repair to fix a leak charged me $2100.00 next day still leaking no refund now saying need new roof such a liar will have to take him to court and he brags about following god I recommend never use him Lester Neely

  Reply from the business

  We did a repair on the Deluxe Auto repair shop and the repairs that we made did not leak. Unfortunately the roof is 21 years old and about 6 years past the manufacturers life expectancy. The roof does leak but not in the area that we repaired. I did walk the roof with the tenant of the property who is the owner of Deluxe Auto repair shop and he agreed that this leek was an old leak that he did not make our company aware of and that the leak was not due to any faulty repairs on our companies behalf. The tenant was also informed by 2 other roofing companies that were called out to look at the roof that the roof was in need of replacement. Our company also informed the client and the tenant that the roof needed to be replaced due to the age of the roof. The other 2 roofing companies also stated to the tenant that when this roof was installed that it was installed to above average standards. I agreed with there findings of the original application of the roof because I installed it myself for the client 21 years ago. We did not mislead nor lie to this client and have never had a negative review until now. Our company IS a Christ centered company and this review is nothing more than an unwarranted attack on company because we are Christians.

• job4
• timeliness2
• fair pricing2
• communicative2
• quality of work2
• project2
• roof repair2

9 more of the 10 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Reneé Lasswell4 years ago

  They were quickly responsive to coming out and doing the initial estimate. They also spoke with me, at my request, to review the estimate details and confer regarding the other estimates I received to ensure they were performing the same, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Renee, Thank you for you review. It was truly a pleasure working with you and we look forward to working with you in the future.

• 5 out of 5Steve Wilson4 years ago

  Excellent service for our neighborhood project (boat ramp repairs, new curb for park entrance, new drainage constructed, and other repairs). The crew was on time and was friendly, the work was completed timely and for the quoted prices, and the work was well done.

• 5 out of 5Kate Lowery4 years ago

  What a wonderful experience. I had water dripping into my home after a big rain and American Traditional came within minutes to assess the problem. They put a temporary fix on my roof and then came back to do a great job to get it permanently fixed. Super communicative and professional. I'm so thankful I found them and look forward working with them on other home improvement projects.

  Reply from the business

  Mrs. Lowery, Thank you so much for your kind review and we truly appreciate your business. It is our pleasure to help and we look forward to working with you again.

• 5 out of 5Pen Pal5 years ago

  I love that a real, live person answered the phone when I called. When I explained that I needed a roof repair quickly, they sent someone right away. The guy they sent went right to work and solved the problem. Another roofer had …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your review. It was a pleasure working with you and we were glad to help. We look forward to working with you in the future.

• 5 out of 5Terra S.5 years ago

  ATRR was awesome! Me and my husband bought our first home and it was a fixer-upper. The foundation had to be redone and the inside needed a lot of work. The foundation company did bad shotty work and when ATRR started on the remodel this caused some issues. ATRR helped fix the bad work the foundation company did at no extra charge to us and Joe personally got the owner of the foundation company back to our house to fix the rest. They continued with the remodel and got everything done in a timely manner and kept us updated every step of the way. They even worked with us after we found out we were expecting and the work had to be done faster than we expected. The work is beautiful and very well done, we could not have asked for a better job. I would highly recommend Joe and his crew to anyone!

  Reply from the business

  Thanks for the great review! It was absolutely our pleasure.

• 5 out of 5Derk Hebdon9 years ago

  Not just any roofer company in Austin... This is top notch service.. Very dependable and respectful crew that gets the job done. The owner Joe Shopp is very thorough, detailed and follows up on the work and fixes all …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Indras Awarehouse13 years ago

  The team at American Traditional has really wowed me and my family. I should start to say that I was referred to them by a friend, and Joe came out immediately to see how he could help. I had asked him to do a minor roofing task, which I …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Denise Hester13 years ago

  Joe, Chris and everyone who worked with us from ATRR was great. Due to water damage in our kitchen we had replace our cabinets, molding, back door and trim work. They did all of these things and we were very happy with the quality of work. They were prompt, courteous, worked in a timely manner, reasonably priced and focused on my satisfaction. I would use them again and recommend them to my friends.

• 5 out of 5Melissa Leijon13 years ago

  Not only did Central Texas Metal Roofing Supply Co. recommend American Traditional Roofing & Remodeling but of all the roofers I bidded out, ATRR was by far the most knowledgable and experienced on the latest metal roofing techniques. I was not in the Austin area during my actual roof redo, but Joe worked with my every step of the way to make sure my galvalume metal roof and awnings were completed according to my requests. The team was professional, timely, clean and did a beautiful job. I also recommend adding a facia wrap which really made my roof stand out!