Roofing contractor
Twin Ports Built
3215 Tower Ave #101, Superior, WI 54880
- Google average
- 4.5
- Ratings counted
- 34
- One and two star
- 4 of 34(11.8%)
- Wisconsin median
- 2.1%
The first three are Google’s own figures for Twin Ports Built, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Wisconsin roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 88% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 12% |
Higher than most — the typical roofer in Wisconsin sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Twin Ports Built, most recent first.
- 1 out of 5Sarah Curtissa year ago
Ooof. Never use this business. And I mean never. They don’t hold Minnesotan values.
- 1 out of 5Ria Morningstara year ago
Never go to this person, they are completely unprofessional, and doesn't respect a person basic right to just exist.
- 1 out of 5Kaykay Hartinger3 years ago
If I could give 0 stars I would Worst company ever , never again will I use them, can’t even finish a small job and goes against there word, asked them to do something and never follow threw and still had to pay even when the job was not finished
Reply from the business
Although we made several attempts to satisfy your needs, ultimately the insurance company and the Pine County court case 58-CO-22-184 (which is public record) deemed we did what your insurance company paid us to do. It was only after you were paid by your insurance company that you suddenly decided were unhappy with the work we performed months earlier. This was the first we heard anything from you. In fact, your adjuster (in the email chain you were part of and was evidence in court) was quoted "Matt, You are correct. We owe to get the tree off of the structure and dispose of what came off of the structure. We do not owe for anything not on the structure." Thank you for taking time out of your day to leave us a review. We hope you find a contractor that will accommodate your needs.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement8
- responsive5
- easy to work with5
- clean up4
- ice dam removal3
- quick job3
- efficient job3
- new roof3
- answering questions3
- attention to detail2
Other reviews we hold
14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Daniel Ehlen4 months ago
Best roofing company in superior wisconsin
Reply from the business
Thank you, Daniel!
- 5 out of 5Susan Watnemoe8 months ago
Matt and his crew are awesome! I highly recommend this company. I called about a major ice damn on my home and Matt was on it within two hours! My son also used this company for a new roof and was so happy with their service. Thank you Matt and crew
Reply from the business
Dear Susan, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Matt and our crew. Addressing issues like ice dams promptly is what we strive for, and it’s great to know we met your expectations. We're also glad to hear that your son had a wonderful experience with his new roof! Your recommendation means a lot to us, and we’ll continue working hard to provide the best service possible. If you need anything in the future, don't hesitate to reach out! Best wishes, Twin Ports Built
- 5 out of 5Kevin Jensen9 months ago
I purchased a home in late fall that needed a roof replacement. Contractors in my immediate area were unable to help me, so I hoped it would hold until summer. Then I heard a ad on KQDS for Twin Ports Built. I didn't know if they would come to my area but I thought I would try. Matt immediately got back to me after I left my information on there website. He discussed multiple options and understood my urgency. He shuffled his schedule to get me taken care of before winter, and also gave me a unbeatable price. His crew was prompt and very professional. The work area was spotless when they left. I recommend Twin Ports Built to anyone who needs service, but is tired of other contractors empty promises and no-shows like i was. Thanks Matt, you made me,and my insurance company, very happy.
Reply from the business
Dear Kevin, Thank you so much for taking the time to share your experience with Twin Ports Built! We’re thrilled to hear that Matt and our team were able to meet your urgent roofing needs and provide you with a solution before winter. Your satisfaction is our top priority, and it’s wonderful to know that you found our pricing competitive and our service professional. We truly appreciate your recommendation and are glad to have been able to help you and your insurance company. If you ever need anything down the road, please don’t hesitate to reach out! Best regards, Twin Ports Built
- 5 out of 5Molly Franka year ago
We recently had our roof replaced by Matt’s Team at Twin Ports Built, and I can’t speak highly enough of the experience. From the initial consultation to the final clean up, the team was professional, efficient, and incredibly respectful of our property. Matt walked us through every step, answered all our questions, and delivered what they promised-on time and on budget. Their craftsmanship, attention to detail, and commitment to high-quality work is top-notch. If you are looking for reliable, high-quality construction work, especially roof replacement, this is the team to call! Thanks Matt and Team!
Reply from the business
Thank you for the kind words, and your roof looks great! happy to find a budget that worked for you!
- 5 out of 5Paul Rockwooda year ago
Great working with Matt and my new roof looks awesome!!!
Reply from the business
Always love helping out another contractor! You do great work, too! Remember to always call Paul for your demolition and junk removal needs. You also do great site work with your skid steer!
- 5 out of 5A Lozona year ago
Made the process so easy! Got the job done on time and they cleaned up like they were never there. Quality work!!
Reply from the business
Happy to help, Adam!
- 5 out of 5Linda Da year ago
Looking for and contacting a service contractor for a job is a big task, often leading to no responses and a dead end. Such was not the case with Matt at Twin Ports Built. From the start, once contacted, Matt communicated clearly and frequently. He always returned calls, answered questions, and gave suggestions prior to our roofing job starting. The team Matt has work for him knows what they are doing and consult with Matt if questions arise or adjustments need to made. We are more than satisfied and highly recommend Twin Ports Built.
Reply from the business
Dear Linda, Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with us. It’s great to hear that our communication and commitment to service made the process smoother for you. We at the entire Twin Ports Built team strive to ensure that our clients feel supported and informed every step of the way. We’re thrilled to know that you are satisfied with your roofing project and we sincerely appreciate your recommendation. If you ever need assistance in the future, don’t hesitate to reach out! Matthew Twin Ports Built Team
- 5 out of 5Linda Graskeya year ago
Matt was great to work with and very responsive. His team did an awesome job putting a roof on my mom's house. Highly recommend Twin Ports Built!
Reply from the business
Linda, Thank you for trusting us in taking care of your mom’s house! From having materials on-site and a finished roofing project in less than 24 hours, we pride ourselves on making the roofing process as seamless and efficient as possible! Thanks again! Matthew TPB Team
- 5 out of 5Emelinea year ago
Matt was so easy to work with so very helpful, the work that was done was very satisfying would recommend him in a heartbeat.
Reply from the business
Emeline, Glad we could guide you in the right direction and help you with your project! We look forward to working with you again! Reach out if you ever need us!!! Matthew TPB Team
- 5 out of 5Jason Anderson2 years ago
His team doesn't mess around. Very happy with the roof and insulation.
Reply from the business
Thanks for your feedback, Jason! That insulation is going to help lower your heating costs and mitigate some of that ice damming! Glad we could help you out & you're happy!
- 5 out of 5Aaron2 years ago
Thank you Matt! Got the job done when he said he would. Experienced and knowledgeable. Communication with him was great. Thank you again!
Reply from the business
Thanks Aaron! Always a pleasure working with you!
- 5 out of 5Chuck Jacobson2 years ago
Twin Ports Built did a fantastic job. My roof had ice damage. They got the power mass reattached. Replaced the roofing and metal around the power mast. They got the job done quickly and cleaned up their mess. The repaired actually looks better than the original roof. They got the job done within the time Matt said he would. Twin Ports built even does snow and ice removal so it won’t happen again! I wouldn’t hesitate to hire Twin Ports Built again.
Reply from the business
Thank you, Chuck! Thanks for being so responsive and easy to work with! Glad we could get an opportunity to work on your beautiful home!
- 5 out of 5Jay2 years ago
Had a leak in my roof and they came by unbelievably quick to patch it, and go over the next steps. Very thankful, and some of the best service I have ever received.
Reply from the business
Thanks, Jay! We're sure your tenants also appreciated not getting rained on at dinner, as well! Look forward to working with you! -Matt & the Team @ Twin Ports Built.
- 5 out of 5Jessie Campion2 years ago
Matt and his team at Twin Ports Built were wonderful to work with! They were able to replace the roofing and decking of my garage in less than a day. Couldn't even tell they were at my house with the great clean up job they did! Highly recommend!
Reply from the business
Thank you for the kind words! Glad we could fix up your garage :)
What Twin Ports Built says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our crews are fully licensed and insured and are dedicated to…”
Warranty offered
“…seamless gutters and leaf guards, guaranteed not to leak! Keep your basement dry…”
States years in business
“…been in the construction industry for over 25 years and he has raised his family here. He…”
Free estimates
“…Twin Ports Built (218) 866-roof Get A Free Estimate Menu Home About Us Roofing Siding…”
Financing available
“…skills between customers and crew Financing Available Contact Us Our Process Schedule Call…”
24/7 emergency call-out
“…Our emergency service provides rapid repairs, weather-tight…”
Family owned
“…(218) 866-ROOF Why Choose Us We are a family-owned, two-generation company built with…”
Their site also states: insured, bonded.
Other roofers in Superior
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Perrault Constructionsiding installation, cost, competitive bid4.3112 ratings15.2% one and two star(218) 723-8477 | 4.3 | 112 | 15.2%17 of 112 | (218) 723-8477 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 34 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 34, of which 29 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.