Top Tier Roofing

All 3 of the one and two-star reviews we hold for Top Tier Roofing, most recent first.

• 1 out of 5kayla poling3 weeks ago

  A representative came out, but never sent an estimate. I called a week later and requested it, they said they were still working on it. Three weeks total, still nothing. I ended up having a friend help me with the gutters. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5S. ScrogginsEdited 2 years ago

  LOL, they respond 2years too late. it was Top Tier Roofing, I am not confused, sorry you don't, or didn't have proper systems in place. No thanks.. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi! We’re sorry that you had that experience but you must have us confused with another company. We have no record of you in our system, but we will be happy to help with anything you need!

• 2 out of 5kram c.m6 years ago

  Tried to get an estimate he came never got estimate just a little confused said he would call back or text got nothing I guess they are so busy we didn't matter felt put down we have cash and are in need of roof I hope the next estimate we get will be honest and real, don't just show up late and disappear thanks for nothing roof doctor said they will come thank God hopefully they will be sencire

  Reply from the business

  Hello, Have we done a roof or any work for you? We have no records of you in our system. Please contact us and let us know if we have and you’re unsatisfied for any reason. 100% customer satisfaction is our goal with every customer so please let us know if there’s anything that we can help you with. Sincerely, Bailey Masters President Top Tier Roofing

• roof replacement23
• cleanup8
• insurance claim assistance7
• new roof6
• estimate4
• smooth process3
• fast installs2
• roof quality2
• nice owners2
• scheduling2

14 more of the 69 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Marcus Ba week ago

  The TEAM was excellent. No problems at all. I was notified before any additions were done. Mr. Masters was very hospitable. I will use them in the future and recommend TOP TIER ROOFING to friends and family.

  Reply from the business

  Thank you for your kind words! We are very grateful for your business. Enjoy your beautiful new roof!

• 5 out of 5Ian Hutchins2 months ago

  Very professional! Did the work in a great time frame! Good people. Had an inspection a couple days after it was done and he said my roof looked great and they did everything as it properly should be done!

• 5 out of 5Brittany Harris3 months ago

  Top Tier Roofing was great to work with! Bailey and his team were professional, efficient, and did excellent work from start to finish. The new roof looks amazing. Highly recommend!

• 5 out of 5Hannah Hurst3 months ago

  After getting several estimates, I chose Top Tier Roofing and I’m glad I did. Bailey and his team exceeded my expectations. Fast, professional, and high-quality work from beginning to end. My new roof looks amazing, and the cleanup was spotless. Highly recommend!

• 5 out of 5Patrick McRee3 months ago

  Top Tier roofing is extremely professional and very easy to work with. Crew was very proficient in getting the job done and done right. Clean up was exceptional, like they were never there. Would highly recommend Top Tier to anyone looking for roof repairs or replacement.

  Reply from the business

  Thank you for your awesome review on your new roof replacement! We are so happy to see your outstanding review. Thanks for choosing Top Tier Roofing!

• 5 out of 5Condy Alley4 months ago

  Excellent price, better than Excellent installation. Very customer oriented and professional attitude by everyone!

  Reply from the business

  Thank you so much for your awesome review! We are very thankful for your business and your kind words.

• 5 out of 5Wallace Crutchfield10 months ago

  Very professional. The crew was fast and cleaned up after like they had never been here. Highly recommend

  Reply from the business

  We are so happy to hear about your satisfaction on the new roof replacement! Thank you for the review, it was such a pleasure working with you. Thank you for choosing Top Tier Roofing!

• 5 out of 5Tracy Stewart11 months ago

  I couldn't have had a better experience. Bailey came to the house to meet the adjuster, he kept me informed during the entire process, the materials arrived when he told me they would. They started one day and was completely finished the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind review! We appreciate your business and it was a pleasure working with you!

• 5 out of 5Igor Santosa year ago

  They did an awesome job at my house, and staff went above and beyond to help. Highly recommend!”

  Reply from the business

  Thank you so much for trusting stop Tier Roofing for your roof replacement in Jacksonville! We appreciate you and it was a pleasure working with you.

• 5 out of 5Taylor Reynoldsa year ago

  The guys did a great job on my house in Alabaster. Got the job completely done in one day & cleaned up after themselves. You couldn’t even tell they had been there. Easy to deal with on an insurance claim as well! It was a smooth process from start to finish!

  Reply from the business

  Thank you for leaving a review about your great experience with us! We really appreciate you choosing Top Tier Roofing for your roof replacement! It was a pleasure working with you.

• 5 out of 5neil mccormacka year ago

  Tyler managed our roof replacement with excellence. He worked with our insurance company and kept us informed throughout the process. His crew was efficient and thorough. We're totally satisfied with the results.

  Reply from the business

  Thank you for your awesome review! We are so glad that you had such a wonderful experience with Tyler and the entire Top Tier Roofing team! We are so grateful that you trusted us with your roof replacement!

• 5 out of 5Kristina Cothrana year ago

  Tyler Caussey & the team Top Tier Roofing did a great job on my brother & SIL’s roof. Y’all reach out to him & get a free inspection! They did the inspection, insurance claim, and had it installed all within 2 weeks. 🏠🔨 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  It’s always great to hear from another satisfied customer! Thank you so much for leaving us a great review, and most importantly, thank you for the referrals!

• 5 out of 5Lloyd Kelleya year ago

  Bailey is friendly, knowledgable and honest. He explained the issue in a way that I could understand. I recommend him without reservation.

  Reply from the business

  Thank you so much for your review. We are thrilled to hear how pleased you are with our service. It was a pleasure meeting you!

• 5 out of 5Sheree Westbrooksa year ago

  My experience with Top Tier Roofing to fix my roof due to storm damage was great. The whole process went very smoothly.

  Reply from the business

  That’s so great to hear! We are so happy to hear that you were thrilled with our customer service and roof replacement! It was a pleasure working with you!

• Licensed

  “…Roofing is proud to be GAF Certified, licensed by the Alabama Home Builders…”

• Warranty offered

  “…cleanup, and an industry leading warranty that will provide peace of mind for…”

• Free estimates

  “…Our expert team will provide a free estimate no matter the size or roofing…”

• Mentions the BBB

  “…Association, and A+ rated with the Better Business Bureau . We are the highest-rated local…”

• Family owned

  “…As a family-owned company , we believe in giving back…”