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Roof Warden

Roofing contractor

The Roofer Direct LLC

102 Tall Pines Dr, Jackson, GA 30233

Google average
4.9
Ratings counted
16
One and two star
0 of 16(0%)
Georgia median
1.4%

The first three are Google’s own figures for The Roofer Direct LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.

Rating breakdown

4.9
16 ratings
Google’s profile shows 17
How the 16 ratings break down, from five stars to one
5
1594%
4
00%
3
16%
2
00%
1
00%
0%of these 16 ratings are one or two stars (0)

Lower than most — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for The Roofer Direct LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance2
  • damage2
  • quality work2
  • communication2
  • roof inspection2
  • hail2
  • roof repair2
  • insurance company2
  • siding2

Other reviews we hold

14 more of the 14 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Daniel Conwaya month ago

    Excellent service and completed job on time.

  • 5 out of 5JD Enterprisesa month ago

    Great company and great service.

  • 5 out of 5Wayne Galloway4 months ago

    We contacted RD after Helene in what was a very busy and hectic time. They had numerous more pressing jobs but kept us in line. Importantly they worked directly through multiple discussions with my insurance company to determine a comprehensive settlement on the roof damage and damage to our shingle siding. We were not at the property but the work got done properly and completely. Plus they did not require upfront money which can be a bad thing in disaster situations. I was very satisfied.

    Reply from the business

    Thanks you for the great review. I'm blessed with a great team of people and I'm glad it shows. R. Scott Burnam

  • 5 out of 5Alaina M7 months ago

    Very helpful and communicative. Did a great job on the roof.

    Reply from the business

    Thanks for the great review. R. Scott Burnam

  • 5 out of 5Mark Lewis7 months ago

    Excellent company ,Great work, Great pricing.

    Reply from the business

    Thanks for the great review. R. Scott Burnam

  • 5 out of 5Matt McClavya year ago

    I had a great experience with The Roofer Direct after a hailstorm damaged my roof in 2022. They handled everything from the insurance claim to working with my mortgage company, making the process completely stress-free. They did exactly …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Matt thanks for the detail in your review. We are in this for the long term and building lifetime relationships is the secret to success in my industry. R. Scott Burnam

  • 5 out of 5Haley Klaussa year ago

    Excellent!!!!!! Fast and left no mess.

    Reply from the business

    Thanks for the great review. If I ever run a TV commercial I could see that being my jingle playing in the back ground ! R. Scott Burnam

  • 5 out of 5Lee Maynarda year ago

    I worked closely with Scott Burnam, owner, when we had hail damage to our roof. Scott sent out someone quickly to review the damage and submit a claim to the insurance company. When the insurance company didn't agree completely, Scott stepped in and made several phone calls to the insurance company adjuster. Scott is a retired adjuster so his experience in handling the situation was invaluable. He stayed in touch with us through the entire process and always carefully explained where things stood. I would highly recommend working with Scott and his team for any roofing needs.

    Reply from the business

    Thank you sir for the great review. Grey hair and expierance does help. R. Scott Burnam

  • 5 out of 5Kelly Brown3 years ago

    I was hit by a passing tornado on January 12 2023. I had several big trees down, one through the corner of my roof, gutter damage and fence damage. I had no idea what to do and Scott took the reins and took care of everything for me. I'm very satisfied with everything and highly recommend The Roofer Direct LLC.

    Reply from the business

    Thank you so much for the opportunity and the great review. Being an old retired adjuster, turned contractor is one of the things that helps me to make our company special. I truly appreciate your trust and your business. R. Scott Burnam

  • 5 out of 5Jeff Bell4 years ago

    This was an incredibly easy process thanks to Scott. He did an outstanding job of explaining what we needed to do and what work needed to be done. He even helped negotiate with a sider to complete some repair work on our three dormers that …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the great review. We try hard and I'm glad it shows. If I can be of future service please call me anytime. R. Scott Burnam

  • 3 out of 5Mickie Haralson5 years ago

    Nice folks

    Reply from the business

    Mr. Haralson, glad you think we are nice folks and I'd like to think that we are as well, but I don't recognize your name. If we have performed a service for you please call me directly and let me know how I can earn a 5 star review from you. Thanks, R. Scott Burnam 770-837-7931

  • 5 out of 5Barry Goodwin5 years ago

    We used the Roofer Direct and had great satisfaction with them , after about a year went by we noticed a buldge in a couple of shingles, I said to myself here we go not using a local contractor, But Scott the owner took the call and had someone there within the week calling ahead of time to set up time to meet him. After inspection they found the original builder missed nailing the sheeting to the rafters, Scott the southern gentleman that he is said we want all of our customers satisfied with there work. Scotts crew removed some shingles, nailed the sheeting in place, replaced buldged shingles, looks great now. Using The Roofer Direct has been a great experience. Don't believe just because they are not local you don't get great service.

    Reply from the business

    Thanks again. In a very competitive business like roofing going above and beyond is one of the ways we try to separate ourselves from the competition. R. Scott Burnam

  • 5 out of 5Jessica M.7 years ago

    Reliable, dependable, and very professional. I would recommend The Roofer Direct to my friends and family.

    Reply from the business

    Thanks for the great review. We try hard and I'm glad it show's. R. Scott Burnam

  • 5 out of 5Russell Ralston7 years ago

    Wonderful company with exalent follow through extremely pleased with the process

    Reply from the business

    Thanks Russell, our efforts at fighting Allstate finally paid. off. Hope you and your wife enjoy your new roof. R. Scott Burnam

Other roofers in Jackson

Ranked by how many ratings Google has counted.

Other roofers we list in Jackson
Roofing contractor
R & B Metal Structures Inccarport installation, installers, courteous staff4.61,347 ratings8.3% one and two star(770) 775-2254

All roofers in Georgia →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 16 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 16, of which 14 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.