SureRoof

The only one or two-star review we hold for SureRoof.

• 1 out of 5Blaine Pederson3 years ago

  Our experience with Lobo was not great from the very beginning. It was over 8 months ago when we first contacted Lobo to do a siding job on our house we're now sitting in the dead of winter with no siding after being forced to walk away from them. Despite many affirmations from the owner Marco that he would be sure we are satisfied, his lack of communication and care was incredible. Do not do business with them.

  Reply from the business

  We took those words to heart and have since focused solely on roofing. Expanding into siding and delegating your project to someone else on the Lobo Team was not the best approach. Bozeman faces significant challenges in finding skilled labor!

• insurance claim assistance19
• accommodating staff10
• quick completion5
• new siding4
• hail damage repair4
• shingles4
• project finish3
• ice dam removal2
• prompt installation2
• reliable staff2

14 more of the 76 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Martha Groszyk2 months ago

  Marco was very responsive and easy to communicate with. He was professional and took the time to discuss our roofing options.

  Reply from the business

  Thank you so much Martha! I'm glad that you’re satisfied with my responsiveness and my team. If there is anything we can do to further assist you, please don't hesitate to reach out 😊 …

• 5 out of 5Stan Yung3 months ago

  Thank you Marco and crew for a fabulous job on reroof of our two four plex’s ! The entire project was finished in three days! Marco worked tirelessly with insurance company and is very efficient and professional! Attention was given to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank your kind words and for trusting us throughout the entire process, Mr. Stan. The SureRoof team is always here for you! 👍 …

• 5 out of 5Laurie Connelly3 months ago

  Marco and Marco Jr were absolutely greats I had to have my entire roof replaced and they had it done in 2 1/2 days. It’s a 3500 sf home with two story height and a garage with apartment above, also tall. They worked well with my insurance company. Their crew was great. Marco was especially helpful in addressing some spots that needed more attention and accepted only perfection from his crew. Marco and his son were friendly, efficient and accommodating to my needs and schedule and paid close attention to detail. I definitely recommend!

  Reply from the business

  Hi Laurie! We truly appreciate you taking the time to share your experience. It was a pleasure working with you on your roof replacement, and we’re so glad you were happy with the process and the final result. Thank you again for the opportunity to work on your home, please do not hesitate to reach out with any questions 👍 …

• 5 out of 5Milton mota3 months ago

  Used for commercial project. Helped work through changes in real time as they came up. GAF certified installers.

  Reply from the business

  Thanks, Mr. Milton! I’m glad your certified commercial project came out as you wanted it. Thank you again for trusting us!

• 5 out of 5Jennifer Andres3 months ago

  Marco and his crew did a great job. They were promt and professional. The crew worked really hard to close up the roof in quick fashion. They are clean and roof looks great.

  Reply from the business

  Thank you for trusting SureRoof, Jennifer. Happy to help at anytime!

• 5 out of 5N. Bryers4 months ago

  Very knowledgeable, helpful, and accommodating. They did a great job overall, especially on the finish of the project. Marco, Hunter, the rest of the crew were very helpful throughout the process of working with our insurance company, and getting the materials set. Definitely would suggest their services!

  Reply from the business

  Thank you so much for the compliment — we’ve been serving the valley for over 15 years, specializing in insurance services. We appreciate the recommendation.

• 5 out of 5Stephen Lohman5 months ago

  From the start of our roofing project through completion the crew at SureRoof did an outstanding job. Communications were exceptional: what to expect, when to expect it, and how steps of the project would proceed, were always clear and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are so glad you loved the work we did in producing your project and the communication. We always love to take on challenging jobs to prove our skills. BRAVA roofs require no less than the best!

• 5 out of 5Christopher Bryant5 months ago

  I work for a 3rd party national roof management firm. One of our clients experienced wind damages to their property in Bozeman. Marco and his team acted with urgency arriving the next day to dry the property in. Within a matter of days, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are glad we could respond quickly. Wind damage comes unexpected and we understand time is of the essence. We will make efforts to keep it that way. Thanks for trusting SureRoof!

• 5 out of 5Big Sky Swag6 months ago

  Marco was very professional and efficient in getting our new roof installed. He dealt with the insurance company which made it easy on me. He also helped me choose the right color that would look best with our house. I am very happy with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for recommending SureRoof! Supporting our customers get their best from insurance is our specialty. The color couldn’t look any better!

• 5 out of 5Hog Rider6 months ago

  Marco and his crew are amazing. They will help you with the inspection of your roof and get your claim set up and take it from there. Marco handled all the scheduling and conversation with my insurance company and carrier. All I had to do …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Brown! We appreciate the trust. Our team exists to simplify the insurance process and deliver quality—work every time. Thank you for recommending SureRoof!

• 5 out of 5John Merkovsky6 months ago

  After a windstorm and snow in the forecast, Marco was very quick to respond and get his crew to our house. They replaced shingles in the area that was damaged and we have not had any problems since. Would definitely recommend for fast and efficient service!

  Reply from the business

  Thank you for trusting SureRoof, John! We are glad you got taken care of so quickly. We appreciate you recommending us to others.💪 …

• 5 out of 5nikki brown6 months ago

  Marco was very professional and helped us navigate the process of using our insurance. His company showed up and worked long hours to get our project done . I would definitely recommend using Sure Roof for your roofing needs .

  Reply from the business

  Hello, Nikki—so glad you are satisfied with the work SureRoof helped you navigate the insurance process. We appreciate your recommendation 👌 …

• 5 out of 5David Folsom6 months ago

  I have known Marco both personally and professionally for years. Marco is a man of faith in God which forms his character of honesty and integrity in his personal and family life as well as his professional life. He strives for excellence in all he does. Oh, and did I mention…Marco KNOWS roofing! When I need a roofer, I call Marco!

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  David, Thank you—I truly appreciate your trust and kind words. Integrity and quality are the standard we hold ourselves to at SureRoof, an it means a lot to be “the call” you trust when it matters!

• 5 out of 5Michelle Martin7 months ago

  Marco Najera was through and communicative, warm and friendly. But to me, the most important aspect is quality, especially when I'm paying $$$ for a big job. I watched the whole team closely at random times, often they were unaware of it! - and they always did the job to code, not cutting any corners. For example, some roofers will use less nails to save money; here, every shingle was fastened with 6+ nails, to code. The underlayment (the part you can't see after installation!) was Mountain Bigfoot, made for freezing temps, not cheap Home Depot roofing felt. It was secured with orange-cap nails which are ideal for for sheathing but more expensive than plain ones. When the stuff underneath is done right- what you can't see when the job is done and most people don't take notes while it's being done like I do- that tells me they care about quality. The city inspector, yes! I talked to him personally! also confirmed this company has done good work in his experience. I researched the brand of materials they used, Malarkey, and it is a US based company known for being good in harsh weather conditions, especially high wind... sound like Montana? The shingles help the environment by using recycled material and smog-reducing granules that keep the air cleaner. Finally, Malarkey warranties their products, and by extension, the installation. I would use Sure Roof again. They did it quickly, used high-quality materials, and most importantly, they did it right. The new roof looks very good.

  Reply from the business

  Michelle, Thank you so much—I genuinely appreciate you taking the time to notice and share those details. Doing the roof to code, using the right materials, and doing it right even when no one is watching is the standard we hold at SureRoof. I’am grateful for your trust and glad you are happy with the final results