Roofing contractor
Supreme Island Roof Repair
98 Cutter Mill Rd, Great Neck Plaza, NY 11021
Listed under North Hempstead, NY
- Google average
- 4.8
- Ratings counted
- 51
- One and two star
- 2 of 51(3.9%)
- New York median
- 1.1%
The first three are Google’s own figures for Supreme Island Roof Repair, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 49 | 96% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 4% |
About typical — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Supreme Island Roof Repair.
- 1 out of 5Michael Ehrenhaus, MD2 years ago
The brand new roof leaks ! They checked it, admitted that it was their own poor workmanship, admitted it in front of three of my own workers, then they tried to lie about it and now want to charge us to fix their own sloppy work ! We have pictures and proof of everything ! Poor quality work ! Not professional ! I would never recommend or hire them again !
Reply from the business
This is completely false. During the roof project, Michael here was doing the house stucco. We finished the roof before the stucco was complete, and before installing the roof we asked if there was any extra stuff that will be added to the stucco (i.e. mouldings, designs). We were told no by Michael and every contractor there. Turns out that is not the case. They proceeded to add 3 inch mouldings which made the shingles sit inside of the mouldings and not let the water drain out of the house. The way we completed the roof, there was 0 leaks. Only after these mouldings were added, they started having leaks. Now if there has to be extra work done due to someone else’s mistake, of course there will be an additional cost because it is EXTRA work. Don’t try to shame us for your workers & your wrongdoings.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement17
- new gutters8
- courteous staff6
- skylight replacement4
- fair quote4
- family business3
- shingle matching2
- clean work area2
- easygoing process2
Other reviews we hold
14 more of the 48 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ingrid Glasgow3 days ago
I needed to replace an exterior vent cap. I called Tom and he had a member from his company come and install a new vent cap. This was all done the very same day that I called him. Very efficient, I’m so glad that I found this company. Very professional and I’m happy that I have a vent cap installed. No one would come. Tom took the time to help a homeowner. I will definitely recommend this company to anyone who needs roof repairs done. Thank you
- 5 out of 5Dawud Mujeeb3 days ago
Had a leak on my roof for years and contacted them. They did not try to sell me some expensive repair but said the leak was localized and will patch up the area of the possible leak. They were busy but said would fit me in and they did. Came on time and fixed the issue.
- 5 out of 5Erik LarsonEdited 4 days ago
Slate roof repair and new gutters. Done efficiently and with caring precision. Not easy on high church roof but experienced team resolved our issues. Highly recommend.
Reply from the business
Thank you for your review Erik! It was a pleasure working together!
- 5 out of 5Brian Hainline2 weeks ago
Supreme Island Roof Repair is the best. Polite, professional, and highly efficient. Problem solved immediately with a sigh of relief.
- 5 out of 5Anne Wolfson3 weeks ago
Great, responsive service. Tom explained what was hoing on with my roof, sent me a reasonable estimate, and fixed everyhting quickly and quietly! Glad I found them.
- 5 out of 5Mac Thorntona month ago
They responded quickly and professionally to repair a couple of shingles that had loosened off of my roof. Someone else had originally installed the roofing, and I don't know who it was, as I only recently moved in, and the prior owner did …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ladi Imeria month ago
I had a roof replacement in great neck done from Supreme Island Roof Repair recently and it looks amazing. They’re very punctual and professional. Love the way they work and their warranties. Very fair prices and top of the line materials!!! I recommend them to all.
- 5 out of 5Seung Hyun Kang2 months ago
I had my roof repaired through Tom from Supreme Island Corp and was very satisfied with the experience. The pricing was competitive, the response time was prompt, and Tom provided a straightforward, honest assessment of the work that was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Barry LaVergne2 months ago
We needed to replace three old acrylic skylights that were damaged over the winter. Tom explained every step of the work they would do along with a competitive price tag and we went into contract with complete confidence that the job would …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jennifer Wong2 months ago
Tom is great to work with. His team is very efficient and the price is very reasonable. The communication is excellent. Tom helped to obtain a permit which my town requires for a new roof. He followed through very responsibly. I recommend Supreme Island Roof anytime.
- 5 out of 5Eric Wong3 months ago
You can count on their words.
- 5 out of 5Tom Zhang4 months ago
Tom and his father did an amazing work at a very competitive price. I had a big branch fell thru my skylight and they came a couple of hours after I called (a Sunday) and put tar paper on it to cover it up, so no rain could get in the next day. Then they were able to order and replace the skylight within 4 days, matched the shingles, and left the work area clean. I’m very pleased and the new skylight is made here on Long Island great quality dual pane window. I definitely recommend Tom and his crew.
- 5 out of 5Sun Lee4 months ago
Tom handled my roof repair promptly and professionally. I’d give him 10 stars out of 5 if I could!
- 5 out of 5Christopher Cotter4 months ago
Tom and his team from Supreme were wonderful. Fair and well written estimates, reliable, neat, and efficient services. Notable attention to quality and details.
Other roofers in North Hempstead
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| JJM Roofing & Waterproofingleak repair, siding repair, respectful of property5.0103 ratings1.0% one and two star(516) 508-3781 | 5.0 | 103 | 1.0%1 of 103 | (516) 508-3781 |
| Parco Home Improvement Roofing & Windows - Franklin Squaresiding, window installation, speed of work5.099 ratings0% one and two star(516) 560-7626 | 5.0 | 99 | 0%0 of 99 | (516) 560-7626 |
| Rebuild America-Roofing-Windows & Remodelingsiding, courteous staff, skilled crew4.994 ratings1.1% one and two star(516) 407-7821 | 4.9 | 94 | 1.1%1 of 94 | (516) 407-7821 |
| Pinnacle Roofing & Home Improvement 786respectful staff, knowledgeable crew, siding replacement5.070 ratings0% one and two star(516) 417-4680 | 5.0 | 70 | 0%0 of 70 | (516) 417-4680 |
| Preferred Exterior Corp.estimate, pleasant staff, siding5.049 ratings0% one and two star(516) 354-7252 | 5.0 | 49 | 0%0 of 49 | (516) 354-7252 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 51 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 51, of which 48 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.