Second Generation Exteriors Contracting Inc.

All 2 of the one and two-star reviews we hold for Second Generation Exteriors Contracting Inc., most recent first.

• 1 out of 5H PatelEdited 3 months ago

  I had a very disappointing experience with Second Generation Exteriors. After hail repairs were completed on my newer home, a professional home inspection later identified a disconnected bathroom exhaust duct in the attic near the roof vent area. My builder confirmed in writing that the ducting had previously been properly connected before the roofing work and also advised that, on newer homes, ducts may need to be disconnected/reconnected during vent replacement. Rather than arranging a reasonable inspection to fairly determine the cause, the company repeatedly denied any possible involvement and communication became increasingly dismissive and confrontational. I was first quoted a $500 inspection/service fee, which later increased to $750 during the discussion. What was most frustrating was not only the lack of willingness to investigate the concern professionally, but also the tone used in responses when I was simply trying to understand what happened and resolve the issue fairly. Unfortunately, this was not my first difficult experience with this company. Following the 2024 hail claim, there were already long delays involving insurance negotiations and project completion, and at one point front downspouts were removed and not promptly reinstalled, which contributed to drainage issues during heavy rainfall. Based on my overall experience, I would not use or recommend this company again.

• 1 out of 5Ash S.a year ago

  The girl on the phone was very standoffish and rude. My house received heavy hail damage on the roof, siding and windows. Since I already received quotes from a reputable doors and windows installer I asked her if she could do everything …

  Google cut this review short. The full text is on their Google profile.

• hail damage repair15
• siding replacement14
• insurance claim assistance9
• caring staff7
• helpful team5
• downspout replacement3
• clean worksite3
• insurance negotiation3
• facia replacement2
• steady crews2

14 more of the 49 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Poonam Saini2 weeks ago

  I highly recommend Second Generations for their exceptional service and outstanding repair work on our home. After the August 2024 Calgary hail storm, we needed our siding, roofing, and windows replaced. Second Generations came recommended by a neighbour, and they exceeded expectations. Dealing with Brad and Lyla was incredibly easy. Their workmanship was excellent, and the project management was highly responsive. Furthermore, our dispute resolution process with TD Insurance was tumultuous, but Second Generations never let those claim delays set them back or impact their commitment to our project. I would use them again and again for any future work.

• 5 out of 5Tak Hing Fung3 weeks ago

  Satisfied service

• 5 out of 5Vincent Morris4 weeks ago

  Great experience from start to finish. New eavestroughs and fascia and everything drains properly now. Honest quote, no surprises on the invoice.

• 5 out of 5praman powar2 months ago

  This company really values their customers, and it shows. I reached out to 2nd gen after a hail storm and they were extremely helpful from the beginning all the way through. The claim took well over a year to settle and The entire team was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bodyby Nic2 months ago

  I was in a stressful situation with all the rain resulting in water coming into my home. Brad guided me on exactly what to do. Helping make a stressful situation way less stressful. Thank you for being such a great human being!

• 5 out of 5Lorrie Madore4 months ago

  We had our roof and siding replaced after a major hailstorm, and I can’t say enough good things about our experience with this contractor. From start to finish, the process was smooth, professional, and far less stressful than we expected. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind review Lorrie. You were a pleasure to work with. I am glad we were able to help you navigate the insurance process.

• 5 out of 5DM Shapka4 months ago

  These guys are the real deal. They are very knowledgeable and honest in the insurance process. Brad did the initial assessment with me and noticed the various errors by the insurance adjuster. Without 2nd Generation, they would have left my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for leaving the review! You were a pleasure to work with and we are glad that we could help you with the insurance claim all the way through to the repairs. Your business is appreciated.

• 5 out of 5Cam Engen5 months ago

  Fantastic job on the siding , looks great and Sam kept the place super tidy , cleaning up every day. Highly recommend 2nd Gen.

  Reply from the business

  Thank you for recommending us. I'm glad you are happy with the end result.

• 5 out of 5Erwin Maniwang5 months ago

  I highly recommend the 2nd Generation Exteriors. They’re very professional, excellent communication, and true pro-client mentality. From the very first consultation, it was clear that they are deeply professional and genuinely invested in their clients’ satisfaction.

  Reply from the business

  Thank you for leaving a review Erwin. We are glad you are happy with our service. It was a pleasure working with you.

• 5 out of 5Ronaldo U6 months ago

  It was a pleasure working with this team, particularly Brad, James and his crew, as well as their admin team. They have been fantastic and provided excellent support throughout the process.

  Reply from the business

  Hey Ron, thanks for the kind words. Was a pleasure working with you.

• 5 out of 5Alana Green8 months ago

  I had a fantastic experience with this company. Their communication was excellent from start to finish — any questions I had were answered the same day or by the next day. The work sites were always kept extremely clean, with no nails, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words, Alana. You were a pleasure to work with and we are thrilled you are happy with your repairs. - Second Gen Team

• 5 out of 5Roger Foster8 months ago

  Brad and the team did a great job replacing the shingles on my roof! Well done, highly recommended!

  Reply from the business

  Hey Roger, appreciate the review!

• 5 out of 5Kerry8 months ago

  Brad was very knowledgeable and cared about helping others. Great trustworthy company

  Reply from the business

  Hey Kerry, thank you for the review.

• 5 out of 5Jack Lee9 months ago

  Thank you Lyla and Brad for helping us all the way to fix everything exterior on our house that was caused by the 2024 hail damages. Their craftmanship is excellent and I have 100% confident in them. They help me make sure my insurance assessment covers all the damages and is willing to negotiate with my insurance provider that we are paid at a reasonable price to ensure everything that was damaged by the hails were fixed. Their trade people are polite and will clean up everything after the work is done. They used magnet to ensure no roofing nails are left behind on your yards. I highly recommend them to anyone who are looking for roofing company that they will do the work right back up with warranty.

  Reply from the business

  We appreciate the review Jack. Thanks for sticking with us through this process. I am glad you are happy with the end result.

• Warranty offered

  “…Their warranties consist of a standard warranty, system warranty, and 10-yr limited…”

• States a founding year

  “…Values Our History Second Generation Since 2014 Second Generation Exteriors is a…”

• Free estimates

  “…ING maximize your insurance claim Get A Free Quote Contact for Quote Notify First Name…”

• Family owned

  “…2014 Second Generation Exteriors is a family run company based out of Airdrie…”