Roofing contractor
Quality General Construction inc
52 Delmar Rd, Brockton, MA 02302
- Google average
- 4.7
- Ratings counted
- 73
- One and two star
- 5 of 73(6.8%)
- Massachusetts median
- 1.1%
The first three are Google’s own figures for Quality General Construction inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 64 | 88% | |
|---|---|---|---|
| 4 | 3 | 4% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 4 | 5% |
Higher than most — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Quality General Construction inc.
- 1 out of 5Jason Medeiros5 years ago
Texted to cancel my appointment 1 hr prior, after I had taken a day out of work. OK, last minute emergencies come up I said... Rescheduled for the next day, and then they no showed. No call, no text, no anything. Don't waste your time.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- cleanliness10
- siding7
- decking3
- polite team3
- window replacement3
- attention to detail3
- quick installation2
- vinyl siding2
- punctual team2
- hard working crew2
Other reviews we hold
14 more of the 50 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jennifer Tolsona month ago
Very professional. Luis replied quickly to our questions and provided prompt service. His entire team was professional and was respectful of our property. We will definitely consider Quality Generation Construction Inc., (QGC), for future projects on our home.
Reply from the business
Thank you for your wonderful review! We are delighted to hear that you had a positive experience with our team. Providing prompt communication and professional service, as well as treating every home with care and respect, are values we take very seriously. We sincerely appreciate your trust and kind words. It means a lot to us to know that you would consider us for future home projects, and we look forward to working with you again!
- 5 out of 5J Dzic2 months ago
We completed quite a bit of research with various quotes and the following firm came back with the best quote and was the most flexible with timeframes. They also recently completed work for a family member which helped with our decision as they were very happy with the high quality work and speed of delivery. Highly recommend to others looking for roof work
Reply from the business
Thank you for your thoughtful review and recommendation! We’re honored that after comparing multiple quotes, you chose our team for your roofing project. Providing quality workmanship, fair pricing, flexibility, and reliable service is always our goal. It means a lot to know that a positive experience from a family member helped earn your trust. We truly appreciate the opportunity to work with you and are delighted that you were happy with both the results and the overall process. Thank you for your support!
- 5 out of 5FernandoEdited 4 months ago
I would highly recommend the window installation service I received. From the very first contact, the team was professional, punctual, and attentive to every detail. They clearly explained the process, the materials they would use, and answered all of my questions. The installation was quick and very well done. You can really see the quality of their work — the windows are perfectly sealed, properly aligned, and finished cleanly. They also made sure to leave the area neat and tidy once the job was completed. I am extremely satisfied with the results. Not only did it improve the appearance of my home, but it also enhanced the thermal and sound insulation. I would definitely hire them again and highly recommend their services to anyone looking for reliable, high-quality work.
Reply from the business
Thank you so much for your kind words and for trusting us with your window installation project. We truly appreciate you taking the time to share your experience. It means a lot to hear that our team’s professionalism, punctuality, and attention to detail met your expectations. We always strive to clearly communicate every step of the process and ensure our clients feel confident and informed throughout the project. We’re glad you’re happy with the final result and that the new windows have improved both the comfort and appearance of your home. Your satisfaction is our top priority, and knowing you would recommend us is the best compliment we can receive. We look forward to working with you again in the future. Thank you for choosing us!
- 5 out of 5Connie Randall4 months ago
Luis and his team were incredible from start to finish! They redid the siding and decking in our home. I can’t recommend them enough. I would give more than five stars if I could across the board.
Reply from the business
Thank you so much for your amazing feedback! We truly appreciate your kind words. It was a pleasure working on your siding and decking project. Luis and the entire team are committed to delivering high-quality results, and we’re glad to hear that your experience with us was excellent from start to finish. Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need anything in the future, we’ll be more than happy to help. Thanks again for choosing us!
- 5 out of 5Asmat Karlo9 months ago
Highly recommended to anyone
Reply from the business
Thank you so much for your recommendation! We're delighted to hear that your experience was positive and that you trust Arctic Roofing's work. We appreciate your support and are available for any future service you may need.
- 5 out of 5Jessica Trudeau10 months ago
We cannot say enough good things about Luis and the team from Quality General Construction! From the moment Luis came to our house to provide an estimate, we knew we were choosing a contractor who was knowledgeable, professional, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you very much for your detailed comment. It was a real pleasure working with you and your family. We are delighted to hear that you were happy with the siding, window installation, and new roof. We always strive to use quality materials and maintain clear and respectful communication throughout every step of a project. Sometimes delays are unavoidable, but we appreciate your flexibility and understanding. We are especially glad to hear that your son enjoyed learning about the process; he was a curious and wonderful little helper. Thank you again for choosing Quality General Construction.
- 5 out of 5alison e11 months ago
I couldn’t be happier with the work done by Luis and his team. From start to finish, they were extremely professional, efficient, and detail-oriented. The roofing job was completed quickly without cutting any corners, and the quality of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your amazing review! We are thrilled to hear that you had such a positive experience with Luis and the rest of the team. We pride ourselves on providing high-quality work and respecting our customers' homes, so it means a lot to us that you recognized that. We are glad that everything turned out as you expected, and we sincerely appreciate your recommendation!
- 5 out of 5J REa year ago
Luis and his crew are fantastic! Good pricing, great work, and awesome customer service. 10/10 would highly recommend to anyone needing a roof, siding, deck etc. and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you very much for your valuable feedback! We are delighted to hear that you are satisfied with Luis and the team. We sincerely appreciate your kind words and look forward to working with you again in the future!
- 5 out of 5Luisa year ago
Highly recommended Very professional
Reply from the business
Thank you for your support
- 5 out of 5Matt Thompsona year ago
Luis and his team were a pleasure to work with. Quick itemized and accurate estimates with appropriate level of detail. Also he’s an amazing communicator to work with. The quality of the work was perfect. We have worked with a number of contractors in the RI/Mass are and I can confidently say you are in great hands with QG. They are true pros! (Some progress shots from before to 3D rendering to finished product 👌)
Reply from the business
Hello, Matt Thompson We are very grateful on behalf of the QGC team for your review of your experience with our company and services. As an expert roofing repair, installation and replacement company in the Massachusetts area, we are known for offering prompt inspection services. Focused primarily on the benefit of homeowners, without excessive costs. We will always be happy to assist you and again thank you for your recommendation.
- 5 out of 5Jordi Huertaa year ago
Highly recommended to anyone
Reply from the business
Hello, Mr. Jordi Huerta We appreciate your positive comment about our company Quality General Contruction Inc, we work with great dedication in each of our jobs to achieve the satisfaction and peace of mind of our customers.
- 5 out of 5Maria Paguaya year ago
Highly recommended Quality General Construction Inc
Reply from the business
Hi, Maria Paguay. As part of the Quality General Construction Inc team, we would like to thank you for your positive rating and comments about our company and experience with our roofing inspection and replacement services. We look forward to serving you.
- 5 out of 5Marie Prevala year ago
I had my roof replaced recently. Their team is professional and they work very cleanly. It Is A Peace Of Mind Choice. I highly recommend Quality General Construction to every home owner.
Reply from the business
Hi, Marie Preval Quality General Construction appreciates your positive feedback and rating. Getting the job done in a timely manner and achieving full owner satisfaction is of the utmost importance to us. You know that the process of roof inspections and choice of materials can be complex at times, but our team is prepared to complete the entire process in record time. We hope to always count on your reference. Best regards!
- 5 out of 5Justin Pringlea year ago
Luis and his team were very professional his quote was fair and he uses quality materials. I would not hesitate to reach out for future work.
Reply from the business
Hello, Justin. Please receive our thanks from the Quality General Contruction Inc team for your rating of your experience with our company, quality in all of our roof repair, replacement and maintenance work. The satisfaction of our customers has allowed us to have references like yours for years and we are proud of it. We are always at your service.
The latest post from this business
Posted by Quality General Construction inc to their own Google profile 3 days ago. Their words, not ours.
QUALITY GENERAL CONSTRUCTION INC also offers professional stair installation, repair, and replacement services, available in Brockton, Lincoln, Johnston, East Providence, Narragansett, and throughout Rhode Island (RI). Our team specializes in the installation and repair of interior and exterior stairs, using durable materials and functional designs that ensure safety, stability, and an excellent appearance. We repair and replace stairs that have deteriorated or been damaged by wear, moisture, or weather conditions. We can also upgrade or renovate existing structures to suit the specific needs of each property. Safe, durable, and professionally crafted stairs. Call us now to get your free estimate.3 days agoCall now
What Quality General Construction inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Warranty: In addition, we offer a warranty for…”
Free estimates
“…Get A Free Estimate Residential Roofing SERVICES WE OFFER…”
Financing available
“…offering you flexible and affordable financing options so that you can complete your roof…”
Other roofers in Brockton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Marios Roofingnew windows, roof replacement, siding4.9524 ratings2.3% one and two star(781) 344-2420 | 4.9 | 524 | 2.3%12 of 524 | (781) 344-2420 |
| REI Roofingnew windows, siding replacement, impeccable work5.0227 ratings0.4% one and two star(781) 848-1999 | 5.0 | 227 | 0.4%1 of 227 | (781) 848-1999 |
| Sunrise Exterior LLCice dam removal, gutter replacement, polite crew5.0219 ratings0.5% one and two star(877) 482-6261 | 5.0 | 219 | 0.5%1 of 219 | (877) 482-6261 |
| MJY Constructioninsurance claim assistance, hard working team, siding5.0162 ratings0% one and two star(866) 766-3637 | 5.0 | 162 | 0%0 of 162 | (866) 766-3637 |
| Mighty Dog Roofing of South Shoresiding, gutters, skylight replacement5.0160 ratings0.6% one and two star(508) 928-3755 | 5.0 | 160 | 0.6%1 of 160 | (508) 928-3755 |
| StormCare Roofing Inc.work quality, polite staff, timely repair5.0124 ratings0% one and two star(781) 885-7001 | 5.0 | 124 | 0%0 of 124 | (781) 885-7001 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 73 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 73, of which 50 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.