Roofing contractor
Own Restoration
215 Noel Ave, Frankfort, KY 40601
- Google average
- 4.9
- Ratings counted
- 119
- One and two star
- 4 of 119(3.4%)
- Kentucky median
- 2.6%
The first three are Google’s own figures for Own Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 115 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 3 | 3% |
About typical — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Own Restoration, most recent first.
- 1 out of 5Patty Rush3 years ago
Alex came out on Oct 31st said he would bring owner here on Nov 4 at 3 no show no call
- 1 out of 5GREG MITCHELLEdited 3 years ago
AVOID, AVOID, AVOID. AVOID THIS COMPANY OR YOU WILL REGRET IT.
- 2 out of 5TreesOnTheBeach4 years ago
Jerked me around waiting on an estimate for weeks, would not return calls (said he did, but the number he said he called was not mine). That was 5/11. At that point, I texted Alex to make sure he had my correct number. Said he was …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters15
- gutter replacement10
- siding replacement8
- timely completion6
- new deck3
- fascia replacement3
- project inspection3
- project timeframe2
- quick scheduling2
- metal roof installation2
- competitive estimate2
- fast installation2
- detailed estimate2
Other reviews we hold
14 more of the 107 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5kaleah wilson2 weeks ago
Did great and fast work! Definitely recommend.
Reply from the business
Fast, great work noted — you've made us smile, Kaleah. Our crew enjoyed helping and moving quickly for you. That means a lot.
- 5 out of 5Sarah S.4 weeks ago
Juan approached us and offered a free roof inspection. Though we had not experienced any issues, we did get hit by the hail storm earlier this year. He assessed damage and walked us through the process of communicating with the insurance …
Google cut this review short. The full text is on their Google profile.
Reply from the business
So relieved your roof project went smoothly after the hail. Sarah, you've made us smile — thanks for noting Juan's clear guidance, swift crew and tidy cleanup. Stop by anytime.
- 5 out of 5Timothy Lovella month ago
A great job. Everything went very smoothly and there were no surprises. Alex worked with the insurance company and was always on top of things. Highly recommend.
Reply from the business
Hearing this makes our day — glad Alex’s handling with your insurer kept everything smooth and surprise-free. Timothy, we’d be happy to help again whenever you need.
- 5 out of 5Francka month ago
Alex and his team are top notch! They are timely, efficient, and very courteous. They did an excellent job for us and were very tidy! I would not hesitate to recommend them!
Reply from the business
So glad the team’s visit felt professional and efficient. Alex and crew work hard to be timely, courteous, and tidy — your recommendation truly means a lot, Franck.
- 5 out of 5jimmy littlea month ago
Wonderful experience! Very trusted company! They did a fantastic job, fast and efficient. Thank you!
Reply from the business
Hearing that we were fast and efficient—Jimmy, you've made us smile. So glad you trusted us; please call when needed, and we'll deliver the same fast, efficient service.
- 5 out of 5Luis Cristino2 months ago
I recommend them; they are very responsible people and do good work.
Reply from the business
Thank you so much, Luis. We're glad to hear you were satisfied; we appreciate your recommendation and your trust in our work. #roofingrepairs #roofingcontractor #roofersnearme #roofingestimates #roofinginspection Own Restoration
- 5 out of 5Beverly Tackett3 months ago
They were very good! They knew what they were doing. Cleaned up there mess really well. Would have them do the roof again.
Reply from the business
Thank you, Beverly. We appreciate your kind words about Own Restoration’s Frankfort crew; we’d welcome the chance to do your roof again. #roofingrepairs #roofingcontractor #roofersnearme #roofingestimates #roofinginspection Own Restoration
- 5 out of 5Roger Jennings4 months ago
The service is absolutely wonderful and the quality of work is even better. If you want someone you can trust that will not overcharge you and still give the finest quality repair you need to call Own Restoration. I'll never be able to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Roger, thank you for your wonderful review and for trusting Own Restoration with such important repairs. We are honored we could help make your home safe following your heart transplant and appreciate you recognizing the work done behind the walls, ceiling, and roof. Our team takes pride in fair pricing and high-quality repairs, and your recommendation means a great deal to us. Please reach out anytime if you need further assistance.
- 5 out of 5christopher larrison4 months ago
Responsive, fast, fair pricing. Couldn't have asked for better service.
Reply from the business
Thank you, Christopher — we really appreciate your kind words. We're glad our team provided responsive, fast service at a fair price. We look forward to helping you again whenever you need us.
- 5 out of 5Jeff Cook4 months ago
They replaced my shingles over my sunroom. Nice guys to work with, did a good job and seemed very honest.
Reply from the business
Thanks for the great review, Jeff. We're glad the sunroom shingle replacement met your expectations and that our crew was pleasant and honest to work with. We appreciate you noticing the quality of our work. If you need anything in the future, please reach out.
- 5 out of 5bev smalley4 months ago
Having used this company previously, I had complete confidence in their ability to replace siding on my dormer. I was 100% satisfied with the completed job and will definitely use again.
Reply from the business
Thank you, Bev, for your continued trust and for sharing your experience. We’re thrilled you were 100% satisfied with the dormer siding replacement. We look forward to working with you again on future projects. If you need anything, please feel free to contact us.
- 5 out of 5Jennifer Drury5 months ago
Wonderful service! Highly recommend!
Reply from the business
We appreciate your decision to go with Own Restoration for your recent roofing project. It was a pleasure collaborating with you! Our aim is to guarantee your complete satisfaction with our services.
- 5 out of 5David degeare7 months ago
These gentlemen fixed the flashing around our chimney which was installed incorrectly and leaked. They also cleaned our gutters thoroughly and installed new gutter guards in a matter of half a day. The service was excellent and I recommend them to anyone looking for affordable excellent service.
Reply from the business
We appreciate your decision to go with Own Restoration for your recent roofing project. It was a pleasure collaborating with you! Our aim is to guarantee your complete satisfaction with our services.
- 5 out of 5Doug and Becky Bishop8 months ago
The men were very helpful and very kind. They came right away and did great work. I would highly recommend them.
Reply from the business
We appreciate your decision to go with Own Restoration for your recent roofing project. It was a pleasure collaborating with you! Our aim is to guarantee your complete satisfaction with our services.
The latest post from this business
Posted by Own Restoration to their own Google profile 16 days ago. Their words, not ours.
We’re not a call center. We’re not out of state storm chasers who disappear after the check clears. We’re your Kentucky neighbors and when your roof, your home, or your peace of mind takes a hit, we’re the ones who show up. Storm damage. Roofing. Full restoration. Handled the right way, the first time. (866) 493-7738 http://www.ownrestorationky.com20 hours agoCall now
Other roofers in Frankfort
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Pegasus Roofing and Constructioninsurance payment, quick response, responsive4.883 ratings4.8% one and two star(502) 642-4051 | 4.8 | 83 | 4.8%4 of 83 | (502) 642-4051 |
| Capstone Roofing KYfair pricing, siding replacement, insurance process5.079 ratings0% one and two star(859) 544-0932 | 5.0 | 79 | 0%0 of 79 | (859) 544-0932 |
| A+ Structure Basicsgutter replacement, downspout issues, work quality5.057 ratings0% one and two star(859) 333-7781 | 5.0 | 57 | 0%0 of 57 | (859) 333-7781 |
| Grand Rising Exteriors LLCfast process, kind staff, siding5.057 ratings0% one and two star(859) 795-7933 | 5.0 | 57 | 0%0 of 57 | (859) 795-7933 |
| Full Guard Roofingcleanup, roof replacement, pricing5.056 ratings0% one and two star(502) 939-1983 | 5.0 | 56 | 0%0 of 56 | (502) 939-1983 |
| Knockout Exteriors - Roofing, Chimney, Siding, Repair Contractorknowledgeable staff, chimney repair, timeliness5.049 ratings0% one and two star(859) 600-2141 | 5.0 | 49 | 0%0 of 49 | (859) 600-2141 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 119 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 119, of which 107 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.