Roofing contractor
NELA Roofing
301 Jackson St #202, Alexandria, LA 71301
- Google average
- 5.0
- Ratings counted
- 39
- One and two star
- 0 of 39(0%)
- Louisiana median
- 1.4%
The first three are Google’s own figures for NELA Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Louisiana roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 38 | 97% | |
|---|---|---|---|
| 4 | 1 | 3% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Louisiana sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for NELA Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- new roof installation10
- shingles5
- insurance assistance5
- insurance company process5
- prompt staff4
- roofing crew3
- promptness3
- damage assessment2
- insurance negotiation2
- damages2
Other reviews we hold
14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Thomas H3 months ago
My family and I would like to give a huge shout out to Mr. Allen Brown for making this process easy and stress free. Mr. Brown was professional, great listener, and he took care of everything which was huge relief with my busy schedule. Anytime I had a question or concern he would answer the same day. He was very informative on the process. NELA roofing crew did a fabulous job on my roof. In just two days the roof was on and the clean up was phenomenal. I highly recommend Mr. Allen Brown and NELA roofing for all your needs. Lastly, I rarely give recommendations unless I strongly believe in the person and/or business character.
- 5 out of 5trevor sonnier4 months ago
From start to finish Allen and his team at Nela roofing did an amazing job from consulting me and dealing with my insurance to getting the roof on in a timely manner. 10 out 10 highly recommend
- 5 out of 5Kristen Beaudoin4 months ago
I've used two other roofing companies in the past, and this company blew both of them out of the water. This time around, we got estimates from a few companies. We went with NELA bc Allen Brown came out to give an estimate, and he stood out …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mary Marshall5 months ago
I would like to thank Allen who made our roof replacement happen and his staff. He kept me updated throughout the insurance claim process, he's very knowledgeable, courteous and honest. Preston and roofing crew did an awesome job on …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5dmack mccraney6 months ago
With the help of NELA ROOFING Customer Service Agent, Mr. Allen Brown’s step by step plan. I was able to get a total new upgrade on my damage shingles/roof. The process took time dealing with my insurance company, but with the guidance from …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Bryan Webb7 months ago
I had my insurance come check my roof after a storm came through they told me that I had a little bit of wind damage and that my original roof was put on wrong 20 years ago, so I called Mr. Allen Brown with Nela roofing he came out and …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Shy Tyler7 months ago
Allen Brown was so helpful and worked with our insurance endlessly to make A new roof happen. We ran into three different obstacles, but he stayed focused and worked with our insurance to make sure that our roof was completely paid for. Very patient and kind, honest guy.
- 5 out of 5J Goins7 months ago
Allen and everyone at NELA Roofing were great to deal with. They handled all of the back and forth with my insurance company. Their crew protected our flowers and cleaned up when the job was done. Very satisfied with the entire process. Highly recommend.
- 5 out of 5Cindy Carlino10 months ago
I worked with Allen Brown he was extremely knowledgeable and helpful especially when working with insurance and mortgage companies. Made it a painless process
- 5 out of 5Joe BarlowEdited 10 months ago
I did have some significant issues at the start of my project with NELA Roofing, including poor communication and unfinished work that left me very frustrated. That said, the company ultimately made things right. NELA reached out on their own, brought a contractor to address the problems, repaired the damage, and completed the flashing. They moved quickly once they got involved and went above and beyond to ensure everything was properly taken care of. I worked with Corbin during this follow-up, and he was knowledgeable, professional, and easy to work with. His involvement made a big difference and gave me confidence that the job was being handled correctly. While my initial experience was rocky, I want to recognize that NELA stood behind their work and made sure the project was completed to standard in the end.
- 5 out of 5Carla Jacoba year ago
I had a great experience with NELA Roofing and Allen Brown, Project Manager. He was very professional and kept me informed of everything, from start to finish. He's thorough and great to work with. The install was completed in one day. If you're needing a roof, NELA will not disappoint. I highly recommend this company!!!
- 5 out of 5Derry Pierrea year ago
Allen was very professional and helpful in getting us( the Pierres) a new roof. He assisted us with the insurance company. He kept us informed all the way. I have nothing but good thoughts about Allen. Thanks again Allen.
- 5 out of 5Henry Cartera year ago
Allen Brown at NELA roofing was professional and very detailed in the service he provided. He was able to get me a new roof and they got it done in a timely manner. It looks great and looking forward to doing business with them in the future!!
- 5 out of 5Raymond Smitha year ago
I’m very pleased with everything from start to finish.
Reply from the business
Thank you for the review!
The latest post from this business
Posted by NELA Roofing to their own Google profile 3 months ago. Their words, not ours.
Not every roofer is a true professional! When it comes to roofing, quality should always be your top priority. We believe in building roofs that stand the test of time, not just until your payment clears. Whether it's a commercial building or your cozy home, we put YOU first. Our team is dedicated to delivering superior craftsmanship and materials that ensure your peace of mind for years to come. Don't settle for less—choose experience and commitment to excellence. After all, your roof is more than just a cover; it's your first line of defense against the elements! Trust us to do it right! #NELARoofing #RoofingExcellence #QualityFirst #YourRoofMattersJun 23, 2026
What NELA Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Roof Inspection Call Now Get a 50-year warranty with our roofing services NELA…”
Free estimates
“…Free Inspection Ensure your property’s security…”
Financing available
“…Financing Available Secure your roof without breaking the…”
Other roofers in Alexandria
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Ducote Roofing and Repair LLCpolite workers, new roof, dripping leak4.9158 ratings1.9% one and two star(318) 880-6777 | 4.9 | 158 | 1.9%3 of 158 | (318) 880-6777 |
| Edwards Roofing and Constructionroof replacement, insurance coverage, courteous staff5.036 ratings0% one and two star(318) 201-7178 | 5.0 | 36 | 0%0 of 36 | (318) 201-7178 |
| B.K. Roofing LLCcleanup, job, communication4.226 ratings19.2% one and two star(318) 201-9065 | 4.2 | 26 | 19.2%5 of 26 | (318) 201-9065 |
| Best Price Roofingroof replacement, great crew, quote4.825 ratings4.0% one and two star(318) 613-0072 | 4.8 | 25 | 4.0%1 of 25 | (318) 613-0072 |
| Gunn's Roofing And Mobile Home Repairs LLCwork, money4.023 ratings26.1% one and two star(318) 594-2566 | 4.0 | 23 | 26.1%6 of 23 | (318) 594-2566 |
| Best Choice Roofinghelpful staff, knowledgeable staff, roof inspection4.420 ratings15.0% one and two star(318) 378-5385 | 4.4 | 20 | 15.0%3 of 20 | (318) 378-5385 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 39 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 20, of which 17 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.