Roofing contractor
Napier's Home Improvement
19287 Allen Rd, Brownstown Township, MI 48183
Listed under Taylor, MI
- Google average
- 4.9
- Ratings counted
- 131
- One and two star
- 5 of 131(3.8%)
- Michigan median
- 2.5%
The first three are Google’s own figures for Napier's Home Improvement, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 125 | 95% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 4 | 3% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Napier's Home Improvement, most recent first.
- 2 out of 5Bryan Dunn4 years ago
They do good work, they did my dad's roof but they will not take small jobs.
- 2 out of 5Carrie Keck4 years ago
The owner, estimator and installation crew were Awesome!! However after our roof was completed and it was necessary to interact with the office staff I found them unprofessional and in my opinion they seemed uninterested in their job as far as customer service is concerned. Probably a good thing they weren’t our first impression of this company.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew31
- siding10
- siding repair10
- family owned business9
- project setup8
- gutter replacement7
- friendly salesman6
- knowledgeable installers3
- vent installation3
- no pressure sales3
- longer downspouts3
- shingle repair2
Other reviews we hold
14 more of the 115 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Joanne Renaud5 hours ago
Great people and efficient service. I would recommend them to anyone.
- 5 out of 5Christopher Wilcoxa day ago
Napier's replaced our trim, siding, and gutters. They did a great job and I would recommend anyone to hire them. They cleaned up our yard very well and were very respectful.
Reply from the business
We appreciate you taking the time to leave us a review, Christopher! I'm glad to hear that you had an awesome experience with us!
- 5 out of 5Kristina Allder3 days ago
We just had our roof and garage redone - The crew was wonderful, respectful of our property and showed up when promised. The cleanup was great. Hardworking and a job well done. Highly recommend.
- 5 out of 5Gloria Moorra week ago
We had our roof replaced by Napiers a few weeks ago and were very impressed with the results. We had multiple spots on the roof that were leaking and they were very fair and honest with what needed to be done. Would definitely recommend them. Wonderful crew and I was amazed with the professionalism and the work that was done. They also did a wonderful job cleaning up after. Ten out of ten!!! Thank you Napiers!!!!
Reply from the business
Thank you, Gloria! I'm glad to hear we did such an amazing job! We appreciate the opportunity to work with you!
- 5 out of 5Maraki66Edited a week ago
Very satisfying with our roof replacement. Contractors were very professional and courteous. Did an amazing job cleaning up afterwards. We highly recommend this company.
- 5 out of 5Phil Johnson2 weeks ago
In our ever-pervasive and predatory world of private equity companies, Napier's is a breath of fresh air. From day one, the communication was clear of what to expect and what my options were. The crews were professional and efficient, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
That's the Napier's Advantage! We take pride in our family-owned reputation, and thanks to customers like you, we're currently running four generations strong! I'm glad to hear Westley and his crew did such an amazing job! Thank you for taking the time to leave us a review, Phil! We really appreciate it!!
- 5 out of 5Bushra Jomaa2 weeks ago
Due to recent storms/ high winds, it was time for our roof to be replaced, along with the fact that our home is older. It truly was nothing but smooth sailing from the very beginning. When we first met with Napier’s Home Improvement for our repair estimate we knew they were the way to go, not even bothering to check out any other companies. They are very professional and willing to answer and address all and any questions/concerns. During the roof replacement, an unexpected issue arose regarding some previous work done to our roof, Wesley was very helpful and honest regarding how he would help us correct this issue with clean work. He was very sympathetic, and him and his crew worked with utmost integrity. His integrity to do the job correctly was really appreciated. You don’t find this type of honest work anymore, especially with such great prices. Wesley is very transparent and communicative throughout the entire process. He explained what work was done, showed us pictures of the roof before, during, and after, and really took his time explaining what was done. We are very happy customers. The crew cleaned up really well, almost like they were never there, except now have a beautiful, clean, professionally installed roof. I would highly recommend Napier’s Home Improvement to anyone looking for honest, reliable, high-quality work all at a great price.
Reply from the business
Westley and his crew really are awesome! I'm super glad to hear that they did a wonderful job on your roof! You'll only get the best when you choose Napier's for your home improvement needs!
- 5 out of 5Mike Moore3 weeks ago
My nephew Bret Hardy recommended Napiers Floyd and Westley where great Up front and a pleasure to do business with Thank you
Reply from the business
Thank you for your kind words! I'm glad to hear that you had an awesome experience with us! We definitely miss Bret here at Napier's!!
- 5 out of 5Ashley Kayala month ago
I cannot say enough good things about Napier’s! After experiencing some recent storm damage to my siding, I called them out for help. They came out the very same day to look at the damage and gave me a game plan. To my absolute surprise and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
I'm glad we were able to make things nice and easy for you, Ashley! We pride ourselves in customer service and standing behind our work! Thank you for the lovely review!
- 5 out of 5R Ga month ago
Napiers did a wonderful job, the crew was very courteous and did a great job at cleaning up
Reply from the business
I'm very glad to hear that you had a wonderful experience with us! Thank you for your 5-star review!
- 5 out of 5Christina Thomas2 months ago
We had an amazing experience with Napier’s from start to finish. The entire team was professional, honest, hardworking, and incredibly knowledgeable. They communicated clearly throughout the whole process, showed up on time, and completed …
Google cut this review short. The full text is on their Google profile.
Reply from the business
That's awesome, Christina! I know construction projects can be a headache, so I'm glad we were able to make things nice and easy! We appreciate you taking the time to leave us a review, thank you! :)
- 5 out of 5Shawn MacDonell2 months ago
Best in the business. From initial consultation, job completion, communication etc - it was all top notch. Excellent final product as well. Highly recommend!!
Reply from the business
Thank you for the review, Shawn! We do our best to provide only the best service possible!
- 5 out of 5Brian Collins2 months ago
Everything looks great!
Reply from the business
That's awesome to hear and thanks for the review, Brian! We really appreciate the opportunity to work with you!
- 5 out of 5George St. Pierre, III2 months ago
My wife and I had the pleasure of working with Nick H. when setting up our project. There was no sales-pitch, he was honest and to the point. Once Wesley Napier and his crew came to do our roof, we were met with nothing but respect and integrity. Wes is knowledgeable in his trade and cordial when speaking. We spoke at length about my concerns regarding my home's problem areas. Furthermore, my city is particular regarding building code; Wes ensured any answer he gave was backed up with reasoning. When he came across a challenging coding question, he made sure to double check with other members of his family at Napier's Home Improvement to secure a proper, well-informed answer. THAT is how you handle a business! He told me his thoughts and we agreed on an approach to any problems that came up. Integrity all the way, and these guys are old school tradesmen. The seasoned crew were professional, good humored and respectful. In addition, they are the cleanest crew I have ever seen. They left no trace of debris, the smallest pieces of plastic, the dozens of magnet sweeps, without a trace! These guys are proverbial ghosts. You would never know they were there, but you'll blink and have a new roof!
Reply from the business
Thank you for your lovely review, George! Before he was a salesman, Nick actually ran a crew himself, so he really knows what he's talking about. And whether it be Wes or Ron, there will always be a Napier supervising your job! We really appreciate your business and you taking the time to leave us such a nice, detailed review!
The latest post from this business
Posted by Napier's Home Improvement to their own Google profile 4 months ago. Their words, not ours.
Spring is around the corner, and it’s a great time to start planning your home improvement projects. Our office is open and our team at Napier’s Home Improvement is ready to help with roofing, siding, gutters, and more. If you’re thinking about an exterior upgrade this season, give us a call to schedule your estimate.Mar 9, 2026Call now
What Napier's Home Improvement says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed & insured. 40+ years of…”
States years in business
“…With over 40 years of experience, our team delivers…”
Free estimates
“…Contact us today to schedule your free estimate and speak directly with our…”
Financing available
“…-6557 Free On-Site Roof Estimates & Financing Available Call us (734) 676-6557 or (313)…”
Family owned
“…& home improvement experts Family-Owned Roofing & Home Improvement…”
Their site also states: insured.
Other roofers in Taylor
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Excel Home Improvementgutters, workmanship, gutter installation4.9258 ratings2.7% one and two star(734) 941-2800 | 4.9 | 258 | 2.7%7 of 258 | (734) 941-2800 |
| Remer Construction LLCtimeliness, kind staff, quick job completion4.9206 ratings1.5% one and two star(734) 795-6114 | 4.9 | 206 | 1.5%3 of 206 | (734) 795-6114 |
| BrightView Constructionrespectful staff, fair quote, gutters5.091 ratings0% one and two star(734) 512-6546 | 5.0 | 91 | 0%0 of 91 | (734) 512-6546 |
| Advantage Roofing & Construction LLCon time, estimate, leak5.066 ratings0% one and two star(313) 986-1877 | 5.0 | 66 | 0%0 of 66 | (313) 986-1877 |
| Precision Remodeling and Property Maintenancework quality, roof replacement, clean up5.057 ratings0% one and two star(313) 633-1639 | 5.0 | 57 | 0%0 of 57 | (313) 633-1639 |
| Crown Pro Construction LLCsiding, fair pricing, quoting4.847 ratings6.4% one and two star(313) 346-4749 | 4.8 | 47 | 6.4%3 of 47 | (313) 346-4749 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 131 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 131, of which 115 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.