MLM Home Improvement

All 4 of the one and two-star reviews we hold for MLM Home Improvement, most recent first.

• 1 out of 5Stephen TaffeEdited 2 months ago

  Almost a year, with a down payment & nothing has been done, finally got my roof done after they left hammer hanging off the edge of my chimney for 5 days & fixed the M8SSING shingles. Don't use these guys, they are disorganized g one department doesn't know what the other one is doing. They will not keep you in the loop. They basically treat you as if they are doing you a favorto their enemy by putting your roof on Not worth headache!

• 1 out of 5Jesse Wertjes9 months ago

  I was extremely disappointed with the care I received , they ruined my brand new gutters and did not have the nerve to do much to make it right. Seriously, don’t calm. I would give negative stars if possible.

• 1 out of 5D Walker10 months ago

  This would be a zero star review if that was an option. Our home has a very clear NO SOLICITING sign right on the front door. Yet when I came home from grocery shopping, a hang tag solicoring roof repairs was left on …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm very sorry to hear about the frustration this caused. That’s certainly not the experience we want anyone to have when they come home. We do appreciate your feedback and take concerns like this seriously. If you’d like to reach out with your address, I’ll personally make sure it’s added to our internal do-not-contact list. You can reach me anytime at 571-416-7328 Or at justine@Mlmhi.com Again, I apologize for the trouble and appreciate you letting us know. Justine with MLMHI

• 1 out of 5Sean Sullivan11 months ago

  Shameful sales practice, harassing door to door sales. Avoid at all costs

• smooth process8
• answering questions8
• project management7
• new roof installation5
• insurance guidance5
• timeliness4
• efficient crew3
• roofing crew3
• siding replacement2
• wind damage repair2

14 more of the 54 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Adam Golkaa week ago

  Excellent company that stands by its work and can also help with the pains of removing and reinstalling solar panels during a roofing project! Adam

• 5 out of 5Ben Winslow2 weeks ago

  Brando and crew worked incredibly hard all day. Short lunch break but 11.5 hours all out effort. Roof looks great. They were polite and easy to work with.

• 5 out of 5Valerie Hylton2 weeks ago

  Mike Twining and his team was great, issue was resolved in a timely manner and checks were made throughout the process to ensure i was satisfied They went above and beyond.

• 5 out of 5tony faria4 weeks ago

  My roof replacement experience was seamless from start to finish. The rep went above and beyond by working with my insurance company, making sure every detail was fully covered and removing all the stress. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jackie Colona month ago

  Great job and fast. Thank you

• 5 out of 5John Ferrazzia month ago

  Completed the roof in one day, cleaned up everything very nice!

• 5 out of 5Russ LaFaziaa month ago

  Brando and his team were fantastic. Respected my property and did the work in a timely fashion. My roof looks amazing. Thank you guys very much!

• 5 out of 5Donna Bigda2 months ago

  We would like to thank MLM Home Improvement for a job exceptionally well done on our roof replacement. From start to finish, the entire process was seamless, organized, and professional. The project was completed in a timely manner, and we …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Keith Butler3 months ago

  MLM Home Improvement replaced my roof, March 2026. The entire team, from project management, installation and customer service was very professional and did a great job.

• 5 out of 5Bryan Collette3 months ago

  Brando Gáudio,the Project Manager was excellent. Helpful and accessible, The same can be said of Bradley Cardozza, our initial contact with MLM

• 5 out of 5Nancy Jackson4 months ago

  Great experience. All the way through. Bb

• 5 out of 5John Needham4 months ago

  Crew was very efficient, they work very well together. Brando Gaudio was in touch with me the whole time that they were on the job!

• 5 out of 5Jess Haney5 months ago

  We love our new roof, and with the recent heavy snowfall, cold weather and heavy rain we asked the service team to come look at a leak coming into our ceiling. The service team found no immediate issues with the roof but still put some …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kay Nixon5 months ago

  My contact is Robby. He is great and a true asset to MLM. He is quick to respond to my questions and didn’t put me off Robby’s team is GreenMaster. Great bunch of employees. They cleaned up the …

  Google cut this review short. The full text is on their Google profile.

• Warranty offered

  “…to advanced foam insulation Lifetime warranty that can be passed on to future…”

• States years in business

  “…MLM Home Improvement brings over 15 years of award-winning expertise in…”

• Free estimates

  “…contractor in Wallingford, for a free estimate for your next roofing project!…”

• Financing available

  “…materials, warranties, pricing, and financing options with our project manager. If you need…”

• Mentions the BBB

  “…Super Service Award winner and A+ rated BBB-accredited business. Our Wallingford contractors…”

Their site also states: states a founding year.