Master Seal Roofing

All 8 of the one and two-star reviews we hold for Master Seal Roofing, most recent first.

• 1 out of 5Sandip Sherchana year ago

  "I recently hired for roof repair services, but unfortunately, they took advantage of my situation. After completing the work, I reached out to them multiple times to request a receipt with license#, but my calls and emails were consistently ignored. - Ignored follow-up calls and requests for documentation ** Never hire this company for roof repair**

  Reply from the business

  We completed the work,did a great job,gave you a huge discount and obviously you were satisfied there is no issue with your roof but your complaint is we ignored you?I'm sorry but we're not understanding the bad review if the work was done … More

• 1 out of 5dave m2 years ago

  The worst contractor I have ever dealt with. They charged $7,375 and did not stop the leak at all. They did return a few times but still did not fix the issue. I would stay away from them they will give you the runaround and not fix the problem. 1st off if I needed a new roof why didn't you mention that when you came out an looked at it the 1st time? Why would you charge a person over $7K if you thought they needed a new roof and could not fix the existing one. You have been out here 4 times one time the roof leaked worse when you left. The last time out your words we are so sorry this has taken so long to fix we are going to patch this entire area than you left before I could even go up and look at it. Nothing but empty promises. You painted over a tar and gravel roof with a white roofing mastic that all pealed up after the 1st rain. I should have known then it wasn't not going to get fixed.

  Reply from the business

  You have left us many bad reviews yet you said so yourself we have been out there more then 5 times more like 8 again and again we just spoke with you and told you we would be back out there again we told you that you needed a new roof you choose to go with a repair we cannot force anyone to get a new roof system we were there a month ago it's not our fault you need a new roof we cannot control the weather unfortunately why do you leave bad reviews then expect us to come back out again and again? We coated ,patch,installed new rubber ,downspouts,scuppers and more the materials alone for this job is more then you paid for the repair it cost money out of our pockets to repair your roof we honer all of our warranties as you stated we continued to go back over and over no charge but again you need a new roof and did not want to get a new roof I'm just confused how you badger us yet you know we were coming in the next few days to repair it again.Last time you said we never responded to you that's obviously not true if we have been out there as you said so many times! My apologies sir but understand there's no runaround if we have been back to repair it over and over.

• 1 out of 5Emily B3 years ago

  I’m giving 1 star because I have to in order to continue giving this review. I paid Angelo at master seal roofing $1500 to fix my rubber roof and was given a 5 year warranty which was one of the reasons I signed the contract. The roof leaked less than a year later and it took 10 phone calls to finally get him over to my house to ‘fix’ my roof only to have it leak again. Since the second leak I have called 3 times and emailed twice and have not been called back-my calls have been ignored despite the warranty that supposedly came with my purchase. This company is a scam and it’s fraudulent. Do not use this place. They take your money and don’t do the work and don’t have the courtesy to return phone calls for people they have ‘warranties’ to. If you are a hard working person who values your money please go elsewhere

  Reply from the business

  As you said in your review we came out and fixed the leak after you called us already and your new leak is in a different side of the roof that was not covered by the warranty because we never repaired the other side.We told you we cannot … More

• 1 out of 5Aldo Amaya3 years ago

  Worst experience I’ve had with a contractor. Came in to do an estimate, seemed knowledgeable, explained the process of what they did and were prompt to communicate and scheduled the work once terms and price were agreed upon… this is where it all took a turn. The work was suppose to be scheduled a week later and in the end took a little less than two months to finally complete. Although I’ll say that they attempted to call it done many times without actually doing most of the work. Once they came and claimed that they would be done in 30 minutes and wanted to collect the last payment when they hadn’t even touched the roof… for a job of where the roof was a significant part of the work they did. In that same job they wanted to get another job for me… without completing the first one and doing half of the work. They then communicated they would go to lunch and come back( they did not) ! They decided that it might rain but also failed to communicate this with me. They then came again saying they were done with a job while I was out of the country in early September, and when they came to collect last payment we went through the work and it was still not done! They then had the nerve to want collect final payment… I declined till the work was fully done! They then said they would come in the next few days to complete, they did not. 3 weeks later they came and finished it, then demanded their money and mentioned legal action within 48 hours of them being “done”. I again was out of the country in early October and they blew up my phone obsessively! I finally called them from the other side of the world and let them know I was out of the country. They finally calmed down and I said once I got home I’d check the work. Luckily it rained and the work was good enough to prevent leaking… although I’ll be honest, who knows for how long. I just hope it’s greater then their warranty! I’d hate to deal with them again. But I will if there is a warranty issue, 100%! Another th

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  As you just said you left the country in the middle of the job without paying us how did you expect us to finish the work without payment? We did come back and finish the work as you stated we did stop the leak and I'm sorry you didn't … More

• 1 out of 5alison dyer3 years ago

  Do yourself a favor and go with someone else. This company is untrustworthy and not professional!

  Reply from the business

  This is harrassment please stop leaving us false reviews we have never done any work for you you are making multiple fake accounts and spaming us we never did any type of work for you we will be reporting you for harassment

• 1 out of 5Geoffrey Quach4 years ago

  Quick quoting and got the signing process completed timely. I was impressed with the use of technology. Then three no shows and now, I can't even get a call back after texting and leaving multiple messages. I know that my project was not a big job. At the least, provide a response and don't just not show up multiple times on days you commit to. To say this is not professional is the nicest way I can put it. Although I am sure there are lots of work now to keep you busy and I don't matter much, you treat enough people like me this way and it says a lot of where this company thinks of the long term.

  Reply from the business

  I'm sorry but we never did any work for you and never took any payment either Unfortunately we had a few blizzards and had to deal with those roofs as those were emergencys and much bigger jobs I do apologize I did not know of this but my … More

• 1 out of 5Pete PetersonEdited 4 years ago

  Company goes by a few different names, and sends junk faxes. I will never do business with a company using SPAM to advertise. Reply edit: This is not a "false review", and I attached a screenshot of the junk fax, from this business.

  Reply from the business

  We never sent out any faxes Im sorry you got the wrong bussniess we never spamned anyone please dont leave a false review

• 1 out of 5Mike Preshman6 years ago

  Horrible experience. Dont know what they are doing. They sid not fix my roof, promised to solve leaks. Instead leaks continued the same day they left, and they never came back with excuses ranging from car problems, traffic, schedule conflict, phone problems etc. awful company and experience. Took my money and didnt address the problem. Will be taking them to small claims court for horrible experience.

  Reply from the business

  We are sorry you had a unpleasant experience But when we 1st met you we told you you needed to have a whole new roof system put in for around $15000 you said you did not wanna do a new roof system you wanted to patch a few leagues for … More

• leak repair18
• knowledgeable staff18
• quick response6
• affordable pricing5
• affordability5
• chimney repair3
• easygoing staff3
• warranty3
• rubber roof issues2
• before and after pictures2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5yo_bo.christ2 months ago

  Excellent Work!

• 5 out of 5Olivier Es2 months ago

  Came out the same day

• 5 out of 5Sign GypsiesNS2 months ago

  They came out 2 hours after I called them that was quick! All the rain the past month my roof had a small leak other roofers wanted a arm and leg to come out Angelo didn't he was reasonable and I waited a month before leaving this review to see if my roof would leak it didn't thank you.

• 5 out of 5Kristen Finlaya year ago

  I had a great experience with Angelo and Master Seal. They came out right away and didn’t ghost me like other companies when they saw the job was relatively small. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you happy to have helped!

• 5 out of 5Melissa Millera year ago

  Came out immediately

• 5 out of 5Vannsa Millera year ago

  Came out this morning and repaired my roof was affordable and fast thanks

• 5 out of 5h ja year ago

  Our second time working with Master Seal, the same people showing up which is nice. Great work, thoroughly explained the job, showed us lots of pics before and after. Super quick to respond to us too!! Will be hiring again in the future. Definitely recommend!

  Reply from the business

  Thank you happy to help!

• 5 out of 5Diane Pentaa year ago

  I was waiting for a contractor to show up that never showed. I had a leak in my bedroom that originated from the roof. I called Master Seal Roofing yesterday & Angelo & his son were able to schedule me for today. They were both personable and professional. I would highly recommend. Thank you both. Happy Holidays, Diane

  Reply from the business

  Thank you happy to have helped happy holidays!

• 5 out of 5Aline Pinhoa year ago

  The guys did a great job and they were on time.

• 5 out of 5Jake Georgea year ago

  Called them this morning due to a leak in my bedroom he came around 2pm showed me a huge hole in the soffit due to animals and he repaired it immediately. I had no idea I had animals in my home thank you for being so quick and efficient.

  Reply from the business

  Thanks Jake we were happy to help!

• 5 out of 5st c,ca year ago

  I’ve used this company more than a few times very professional, honest (didn’t charge an arm and leg) and reliable. I first had a minor problem with my chimney leaking he came out that same day in the rain and immediately stopped it! A few …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Annie Bimboa year ago

  10/10 I’m really satisfied with the job they did and good communication if I ever need anything else in the future for my house I’m calling them

• 5 out of 5Beauty of Empire (USA)a year ago

  Stopped the leak in my vacation home thanks guys

• 5 out of 5Tommy Vitielloa year ago

  Angelo and his team repaired part of my roof , put new flashing around my chimney and sealed my driveway. Prompt, professional and honest. Great price and excellent work.

• Licensed

  “…EACIALIST .LOCATED IN MALDEN MA, WE ARE LICENSED, BONDED & FULLY INSURED. WE OFFER…”

• Bonded

  “…as, Adhered EPDM Rubber Roof Systems, Bonded Tpo Rubber Roof Systems, Torch Down…”

• Warranty offered

  “…ALL WORK IS GUARANTEED. OUR COMPANY OFFERS AFFORDABLE PRIC ​…”

• States a founding year

  “…have been serving th ​ e Boston area since 1996 .We use only the highest quality…”

• Free estimates

  “…CALL OR TEXT FOR YOUR FREE ESTIMATE TODAY. 781-941-6119 CONTACT WE ARE…”

• 24/7 emergency call-out

  “…Roofing Free Estimates (781) 941-6119 24/7 Emergency Roof Repair At No Extra…”

Their site also states: insured.