Roofing contractor
Madsen Roofing Inc
8625 Martin Way E, Lacey, WA 98516
- Google average
- 4.2
- Ratings counted
- 10
- One and two star
- 2 of 10
- Washington median
- Not comparable
The first three are Google’s own figures for Madsen Roofing Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 8 | 80% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 20% |
Too few ratings to compare against other roofers — at 10 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Madsen Roofing Inc, most recent first.
- 1 out of 5Will B4 years ago
Tried to call the number on google to get an answer to a question. The person answering was to busy and hung up on me. I think she thought I was trying to sell something. Tried to call and ask again and she was rude said she was busy and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Will, we appreciate your feedback. We are so sorry you had this experience. That is very unlike our team. If you would like to discuss this further, please call and ask for management.
- 1 out of 5M S7 years ago
This company has been working on our roof since September 4th. They estimated about a week to finish, it's now September 24th and they still aren't done... ridiculously unprofessional.
Reply from the business
We are so sorry we had a delay in this project! Unforeseen conditions can sneak up on any job, and we appreciated your patience as we worked through the remaining work.
Other reviews we hold
3 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Racquel Gleaves7 months ago
We had two techs come out and repair our botched repairs from another company. The proposal was only for one small section of the roof, but they ended up doing extra and cleaning the entire, very large, upper section. They did a great job, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much!
- 5 out of 5Thomas Greenea year ago
Great customer service, knowledgeable and answered all my questions. Highly recommend..
Reply from the business
Thank you Thomas!
- 5 out of 5Amanda Shaffer10 years ago
Quality work with excellent communication. I work in commercial property management. No one wants to have a roof leak. However, I know when I call Madsen up, I'll get help right away, I won't have to wait, and I trust that they know what they are doing. Additionally, their customer service is excellent.
Reply from the business
Thank you Amanda!
What Madsen Roofing Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…with current building codes and the warranty requirements of the manufacturer. Our…”
States years in business
“…Our Maintenance Program After more than 30 years in the roofing industry, Madsen…”
States a founding year
“…About Us Family-Owned Since 1982 Learn more about the history of our…”
Family owned
“…groups We Are Family-Owned factory We Work With Quality…”
Other roofers in Lacey
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Clear View Exteriors, LLCbidding, gutter guards, competitive pricing4.9211 ratings1.4% one and two star(360) 400-1800 | 4.9 | 211 | 1.4%3 of 211 | (360) 400-1800 |
| Brazil's Roofing Incleak repair, roof repair, fast work4.021 ratings23.8% one and two star(360) 459-3366 | 4.0 | 21 | 23.8%5 of 21 | (360) 459-3366 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 10 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 10, of which 5 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on Madsen Roofing Inc. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.