Landmark Roofing

All 2 of the one and two-star reviews we hold for Landmark Roofing, most recent first.

• 2 out of 5Irene Shamkhalovaa year ago

  Landmark Roofing failed to deliver the results stipulated in the contract. Fred has acknowledged that Ryan, who was the sales representative we worked with 2.5 years ago, promised results he could not possibly deliver, most likely due to misjudgement. However, Landmark refuses to take responsibility for Ryan's misjudgement. As a result, despite having paid nearly $11,000 to repair our roof at the time, we now face the need to have it repaired again at full cost. Disappointing. Other than that, interaction with the handymen and with Ryan and Fred was good while they were working here.

• 1 out of 5Chris Davey10 years ago

  NEVER USE THESE PEOPLE. March 17th - Hal, the rep, came to my house to evaluate my needs. Had a nice enough conversation with him. Hal pointed out some other areas of concern and I agreed to have them included in his estimate. Before leaving Hal said it would be a “few weeks” before he had the estimate to me since he was “very busy”. I had no issue since I wanted the work done in the spring and it was only mid-March. May 5th (53 days after initial consult) - I emailed Hal asking him when I could expect the estimates. He responded same-day saying, “My apologies for the delay. I will make every effort to get that completed and to you shortly.” May 13th (60 days after initial consult) - I emailed Hal again asking when I could expect the estimates. He responded same-day saying, “My sincere apology for such delay. Not to make excuses, just been swamped.” May 23rd (70 days after initial consult) - I emailed Hal again asking when I could expect the estimates. He responded same-day saying, “My apologies. Yes, we are closer. Really making every effort to get this out to you.” May 23rd - I went to the Landmark Roofing website to the ‘Contact’ section to log a my issue of not being able to get a response from one of their Rep’s on an estimate for work, now 70-days old. David White, one of the partners at Landmark, emailed me same-day saying, “Please allow me to look into this delay. We have been backed up a bit, one of our project managers has been out with a medical issue, however we should have been able to service your request and have communicated with you sooner. I will speak with Hal and get back to you on your project.” May 24th - I responded to Dave, thanking him for his response and said that if they had issues internally (medically or otherwise) then I would have preferred to have been told that up-front instead of being given the run around. June 1st - I emailed Dave again saying that I was still waiting to receive my estimates and eluded to the f

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Chris, I am very sorry that you are so dissatisfied with your experience with our company. One of our basic procedures is to meet with all potential customers in person to review the proposed scope of work. We do not e-mail proposed work … More

• cleanup6
• gutter4
• estimates4
• professional staff4
• slate roof repair3
• polite staff3
• skylight replacement2
• prompt response2
• metal2
• quality of work2

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lindsey D'Antonio5 days ago

  Ryan was phenomenal to work with. He couldn’t be nicer & came out to see our roof within 2 days of calling him. Their pricing was super fair as well. Such a great overall experience, thank you!

• 5 out of 5Kathryn Lynch2 months ago

  Landmark's communication was great--and they completed the job on our roof (installing a metal ice belt) and gutters (completely new gutter installation) exactly to our specifications, down to every item on our "punch list." The crews …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Katherine Callahan2 months ago

  We are so pleased we chose Landmark Roofing to replace our roof; we couldn't have asked for a better experience. Working with Ryan was a pleasure. He was knowledgeable, professional and accessible when we had questions. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Maggie Smith6 months ago

  Fast and professional; beautiful work.

• 5 out of 5Jodi Lamae-Vito2 years ago

  Price and quality of work was excellent! I appreciate Fred and Ryan resolving a leak we had promptly. The whole team at Landmark was a pleasure to work with.

  Reply from the business

  Jodi, Thank you for your kind review. Thank you for your continued support. As always, were just a phone call away.

• 5 out of 5Jared Parker2 years ago

  Polite professional efficient…

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to leave us a positive review, Jared! We're delighted to hear that our team at Landmark Roofing, LLC was able to provide you with a polite, professional, and efficient service. We appreciate your kind words and look forward to assisting you with any future roofing needs.

• 5 out of 5Adam Loeffler3 years ago

  Frank the owner was extremely pleasant to work with! Even after signing a contract in which I was obligated to pay full price, he didn’t make me. The original scope of work was a little easier to fix than thought. Knocked off a significant …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Adam, thank you for taking the time to share your positive experience with Landmark Roofing, LLC. We are thrilled to hear that Fred, our owner, provided exceptional customer service and was flexible with your payment arrangement. We take pride in our team's ability to accurately assess the scope of work and provide cost-effective solutions. It's great to know that the work on your metal roof was of top-notch quality. We truly appreciate your recommendation and look forward to assisting you with any future roofing needs.

• 5 out of 5Lisa Marquis4 years ago

  Landmark Roofing did my roof several years ago including ice and water shield. We had positive references from neighbors at the time. It has held up very well. Fall of 2021, water began leaking into the family room. Ryan determined that one …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your positive experience with Landmark Roofing, Lisa! We're thrilled to hear that your roof, which we installed several years ago, has held up well and that you received positive references from your neighbors. It's great to know that Ryan was able to quickly determine the cause of the water leakage and provide a temporary solution to keep your family room dry during heavy rainstorms. We're glad that our team was able to install two new skylights for you in January 2022. If you have any further roofing needs in the future, please don't hesitate to reach out. Thank you for choosing Landmark Roofing!

• 4 out of 5jane smalley4 years ago

  Landmark was very responsive and did a great job repairing a patch on my roof.

  Reply from the business

  Thank you, Jane, for your kind review! We're thrilled to hear that Landmark Roofing was responsive and able to provide you with a great repair job for your roof. If you ever need any further assistance, please don't hesitate to reach out. We appreciate your feedback!

• 5 out of 5John Graceffa5 years ago

  Ryan from Landmark Roofing provided prompt response, honest and fair service and professional work. I highly recommend Landmark roofing.

• 5 out of 5Sue Glenn5 years ago

  Ryan and team are extremely responsive, professional and personable. I highly recommend them for roof work.

• 5 out of 5Julie Wickstrom5 years ago

  We are new home owners and were told during our home inspection that we should add collar ties in our attic to support the roof.We hired Landmark and they were professional, responsive and did a great job. A few months later I contacted them to fix a gutter that had come apart. Ryan came over and fixed it for free the next day!

• 5 out of 5Jeanne Bridgers5 years ago

  Thanks, Ryan, and team from Landmark Roofing for your prompt response and careful repair of our slate roof. Was a pleasure working with you. Highly recommend your team.

• 5 out of 5Bill Walker5 years ago

  Landmark crew had over 80 years of slate repair experience and it showed. They put on custom made copper covers on soil pipes, replaced step flashing on three dormers, replaced all broken slate, and installed custom copper sheeting on top of small back porch roof. Excellent work.

Their site also states: free estimates.