Roofing contractor
Javen Simon Roofing Ltd
4233 Cedarwood St, Port Alberni, BC V9Y 8E2
Listed under Comox, BC
- Google average
- 4.9
- Ratings counted
- 82
- One and two star
- 1 of 82(1.2%)
- British Columbia median
- 2.4%
The first three are Google’s own figures for Javen Simon Roofing Ltd, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the British Columbia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 80 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in British Columbia sits at 2.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Javen Simon Roofing Ltd.
- 1 out of 5Kate Mercer3 years ago
Didn't call me back.
Reply from the business
Hi Kate, We apologize, we couldn't respond directly to your FB request, and no phone number was provided. We did promptly reply with an email however I understand now it never reached you due to a typo in the email address. We take our customer service seriously and do apologize for this inconvenience.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insulation11
- punctual crew5
- metal roof installation2
- thorough clean up2
- lower hydro bill2
- adherence to quote2
- tidy crew2
- prompt timeline2
- early completion2
- torch down roof replacement2
Other reviews we hold
14 more of the 74 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5betty anne ATHERTONa month ago
We recently had our roof done on our workshop and house and we can not say enough good about how it was handled. They were quick, courteous, and went over and beyond with clean up - all materials removed, gutters cleaned out, and quick.
- 5 out of 5Brock Greavesa month ago
Outstanding response and service from both Jordan and Ivan!! Thank you!!
- 5 out of 5Luca D'Angeloa month ago
Javen Simon roofing replaced the roofing on our house. They did an excellent job, removing all old shingles and replacing areas of the roof where there was some moisture affected boards (which I was not even aware of). Very professional and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Luca Thank you so much for the detailed review and the high recommendation! We are thrilled to hear you are happy with your new roof.
- 5 out of 5Matt Newton6 months ago
Good company to deal with! Guys on the roof are great and fast workers they do excellent work!
Reply from the business
Thank you very much for choosing us for your roof. We appreciate your kind words and the 5 star rating!
- 5 out of 5g walters7 months ago
Great company to work with. Fair price. Did what they said they were going to do. Installers had good attitude, and communicated well. Will definitely use them again and recommend to my own clients and friends
- 5 out of 5Kelly Pitt8 months ago
Javen Simon Roofing, recently completed the full roof replacement on all four buildings within our complex. From start to finish, their team demonstrated exceptional professionalism, outstanding workmanship, and meticulous attention to …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Trevor Dunna year ago
Great Service! They went above and beyond my expectations! Javen was a pleasure to deal with, sent one of his guys, Ivan out for a repair on my leaking roof, who was polite and explained what his process would be before getting on the roof, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are thrilled to hear you had a positive experience with us!
- 5 out of 5Marlene Ha year ago
We only got one quote on replacing our roof it was from Javen Simon Roofing Ltd, Jake a representative of Javen Simon Roofing explained what materials are available, how the installation would be done and what would be required from us. The …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Meia year ago
Did our roof in Port Alberni and were so efficient and the roof looks amazing.
- 5 out of 5Twyla Graffa year ago
A few years ago we engaged Javen Simon Roofing Ltd. with installing a new roof, and they exceed all expectations. Their professionalism, skilled crew, and commitment to quality led to a job completed on time and on budget. More recently, we reached out to them again for venting installation to accommodate a minor change in our kitchen. Their quick response was fantastic and they seamlessly coordinated with our contractors to ensure a smooth and timely installation. In both instances, their work was exceptional. Anyone looking for reliable, professional roofing services, Javen Simone Roofing Ltd. is it!
- 5 out of 5Janis Hamiltona year ago
I highly recommend Javen Simon Roofing! They did a fantastic job on our house and shop. James, Ivan and the crew are amazing…hard working crew that did an incredible job. The clean-up was great as well, not a speck of debris left behind! Great company! Thank you!!
Google cut this review short. The full text is on their Google profile.
Reply from the business
We do have fantastic crews! Enjoy your new roof Janis.
- 5 out of 5John Gougha year ago
We had Brian and nis crew insulate our roof and were so impressed. They were professional and quick. I will use for any roofing if we ever need. Thanks Brian.
Reply from the business
Thank you for choosing us to take on your project! Great photos!
- 5 out of 5Brian meyera year ago
This is the second time I've used Javen Simon But this time I use their insulation Solutions Brian and his crew were awesome Thanks again Brian
Reply from the business
Thank you for choosing us, we appreciate the review.
- 5 out of 5Nigel Sutcliffe2 years ago
Javen Simon just finished replacing the shingles on our roof and we couldn't be happier with the results. They completed the job quickly and they did a thorough clean up afterwards. Friendly staff and very professional.
The latest post from this business
Posted by Javen Simon Roofing Ltd to their own Google profile 3 years ago. Their words, not ours.
Javen Simon Roofing Ltd provides trusted roofing services in Port Alberni, Parksville, and the surrounding West Coast areas. Locally owned since 2007, we handle residential and commercial roofing, metal roofing and siding, asphalt fiberglass shingles, cedar shake, gutter cleaning, custom flashing, re-roofing, repairs, and inspections. Whether you need reliable roofing maintenance or a full roof replacement, our experienced team is ready to help.Jun 28, 2026Call now
What Javen Simon Roofing Ltd says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Operated Over 15 Years of Experience Licensed & Insured Professionals $2…”
Insured
“…15 Years of Experience Licensed & Insured Professionals $2 Million Liability…”
States years in business
“…Locally Owned & Operated Over 15 Years of Experience Licensed & Insured…”
States a founding year
“…communities across Vancouver Island since 2007, we provide high-quality roofing…”
Other roofers in Comox
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Jake's Roofing Ltd.leaks, leak repair, accommodating staff4.160 ratings23.3% one and two star(250) 248-8014 | 4.1 | 60 | 23.3%14 of 60 | (250) 248-8014 |
| R & R RoofingRoofing contractor4.84 ratingstoo few to compare(604) 485-5035 | 4.8 | 4 | —too few | (604) 485-5035 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 82 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 82, of which 74 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.