J&P EXTERIORS 1 INC

All 3 of the one and two-star reviews we hold for J&P EXTERIORS 1 INC, most recent first.

• 2 out of 5Mark James4 weeks ago

  I reached out to Sergio at JP Exteriors on 6/17/26 after a severe storm caused damage to our roof. I initially chose this company because they had tremendous reviews on Google and Yelp, and early on, communication was open. Sergio requested the primary insured's name, explained the process, and I sent over our insurance company's summary of dwellings coverage on 6/30/26 following the adjuster's inspection. After following up a few times with both Sergio and my adjuster to see if they had connected, Sergio informed me on 7/14/26 that they had spoken and he forwarded a document to me. However, it turned out to be the exact same paperwork I had already sent him two weeks prior. When I pointed out the duplicate, communication completely stopped. Hoping to clear up the confusion, I called him. He texted back saying he couldn’t talk at the moment—which is completely understandable—so I asked him to call me when he had a chance. That is when the customer service took a sharp turn. He responded via text with: “Understand but I am also taking care of more customers.” I replied, “Understood, when u have 4 min.” That text was sent on 7/15/26. After days of total silence, I decided to make one final effort to resolve this. On July 20, 2026, I called and left Sergio a message asking for a call back by 5:00 PM. I wanted to make one last attempt to fix the situation because I know leaving a permanent, scathing review online is a bridge-burning move that eliminates any chance of a company making things right. Unfortunately, he never returned the call. As a customer with an actively damaged roof exposed to the elements, I was incredibly taken aback by being told other clients were a higher priority, and even more disappointed by the total lack of response to a final deadline. Because of this complete lack of organization, reliability, and basic professionalism, I have lost all trust. I have since contacted my insurance adjuster to revoke JP Exteriors' access to my claim, and I am ta

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Chaevien Clendinena year ago

  Wouldn't use them again, they did a decemt job, but the service is way over priced, paid over 200 for snow removal. Got my snow removed from another company since and not only was it faster it was cheaper too, paid only $120. Shop around, some companies will charge ridiculously.

  Reply from the business

  Thank you for your feedback! We understand your concerns about the pricing. The cost for your snow removal included additional services, such as extra thorough clearing and more attention to detail, which can sometimes add to the price. We always aim to provide high-quality service, but we appreciate your point of view and will continue to evaluate our pricing. We hope to have the opportunity to serve you again in the future.

• 1 out of 5Danii’s TV2 years ago

  Bad service they tried to take advantage of women 1st they said one price then when I asked them again they requoted me a higher price I would not recommend

  Reply from the business

  Thank you for sharing your feedback , We're sorry to hear about your concerns with our pricing. To clarify , the price adjustment was due to the additional services and time required per your request, rather than a change in our standard rates. We strive to provide clear information about our pricing and any potential additional cost beforehand. We also want to emphasize that at J & P EXTERIOR 1 INC , we respect and uphold gender equality in all aspect of our work. We are committed to treating all customers with fairness and respect. If you have any more questions or if there's anything else we can assist with , please feel free to reach out to us directly (773) 574 - 7310 , We value your satisfaction and are here to help. Thank you for your understanding.

• snow removal10
• job completion9
• gutter repair9
• siding replacement6
• roof repairs6
• thorough work5
• fast crew3
• soffit and fascia replacement2
• considerate crew2
• on time2

14 more of the 122 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Craig Simona week ago

  quick and professional service, solved an issue I've had for a decade. THANKS

  Reply from the business

  Thank you very much for your kind words! We are delighted to know that we were able to resolve a problem you had been dealing with for so long. We sincerely appreciate your trust and support!

• 5 out of 5Niels Dale2 weeks ago

  A re-siding job that involved removing all existing siding, replacing 4 studs, installing 1/2" plywood sheeting, new entry door, then... installing upgraded vinyl siding & over that... and new soffit. It was a tricky install given there …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your experience and for trusting us with your garage flooring renovation project. We greatly appreciate your recognition of our team's quality workmanship, especially given the specific requirements of the installation. We also value your candid feedback regarding scheduling and communication. We are always looking for ways to improve every aspect of our service, and your comments help us do just that. Thank you again for your recommendation; we look forward to the opportunity to work with you on future home improvement projects.

• 5 out of 5James Plonczynski2 weeks ago

  Fast efficient work crew

  Reply from the business

  Thank you for your kind words! We are pleased to hear that you were satisfied with our fast and efficient team. We sincerely appreciate your support and look forward to assisting you with any future roofing or home exterior improvement needs.

• 5 out of 5Troy Means2 weeks ago

  J&P Exteriors did a fantastic job resurfacing part of our condo doghouse and other needed caulking. Very professional, quality work and easy to work with. Highly recommend using J&P for any roofing needs. Our building could not be more pleased.

  Reply from the business

  Thank you very much for your excellent review! We sincerely appreciate your kind words and are pleased to know you were satisfied with the renovation and sealing work. It was a pleasure working with your condo association, and we thank you for the recommendation. We look forward to assisting you with any future roofing needs!

• 5 out of 5curtis sloan3 weeks ago

  The guys were great you have my vote

  Reply from the business

  Thank you for your kind words and support! We're so glad to hear you had a great experience with our team. Your vote of confidence means a lot to us, and we truly appreciate you choosing us. We look forward to helping you again with any future home improvement needs!

• 4 out of 5Carlos Ramosa month ago

  everything went well. Clean up could be a little better. I found several nails right outside my garage and in my back yard.

  Reply from the business

  Thank you for sharing your feedback. We are glad to hear that everything went well with your project. We offer our sincere apologies regarding the nails left in the garage and backyard areas. Although we always strive to leave the work area clean and safe, we appreciate you bringing this to our attention so we can continue to improve our cleanup process. Thank you again for trusting us with your project and for helping us provide a better experience for our customers.

• 5 out of 5Faris Matalka2 months ago

  J&P did a great job..Jaime and his crew are very professional and did excellent work replacing my gutters..and prices were very reasonable..I highly recommend Faris

  Reply from the business

  Thank you for your wonderful review and recommendation! We’re very happy to hear that you were satisfied with the gutter replacement project. Jaime and the crew take great pride in providing professional service, quality workmanship, and fair pricing, so your feedback means a lot to us. We truly appreciate your trust in J&P and are grateful for the opportunity to work on your home. Thank you again for your support, and please let us know if we can help with any future projects!

• 5 out of 5Kelvyn Negron3 months ago

  I can’t say enough good things about this crew! From start to finish, the communication was top-notch—they were incredibly patient and thorough in answering all our questions and addressing every concern we had.The quality of the work is fantastic, and they finished the job much faster than I expected. What really stood out was the lead worker; he did an amazing job not only guiding his team but working right alongside them to ensure everything was perfect. Even my neighbor was impressed and asked for a business card. If you want a quick, high-quality gutter installation from a professional and hardworking team, these are your people!

  Reply from the business

  Thank you so much for your amazing review and kind words! We truly appreciate you taking the time to share your experience with our team. Clear communication, quality workmanship, and customer satisfaction are always our top priorities, so it means a lot to know you felt supported throughout the entire process. We are especially grateful for your recognition of our team leader and the hard work the entire team put into installing your gutters. Knowing that even your neighbor was impressed enough to ask for our business card is the highest compliment we could receive. Thank you again for your trust, recommendation, and support. We are grateful for the opportunity to work in your home!

• 5 out of 5Michael Giuntoli3 months ago

  They were on time and neat! They cleaned up everything including a gutter that wasn’t being replaced.

  Reply from the business

  Thank you so much for your kind words! We're delighted to hear you were satisfied with our punctuality and attention to detail. Our team always strives to leave every project flawless and in better condition than we found it, even taking on tasks beyond the original scope whenever possible. We greatly appreciate your trust and support!

• 5 out of 5Adegboyega Talabi3 months ago

  Prompt and excellent Job. Technicians were professional and responsive.

  Reply from the business

  Thank you for your feedback! We’re glad to hear you were satisfied with the prompt service and the quality of the work. It’s great to know our technicians were professional and responsive throughout the process. We truly appreciate your trust and are here whenever you need us again!

• 5 out of 5Lida Kreidich3 months ago

  We needed an estimate on repairing our siding as part of the sale of our home. They were a pleasure to work with in every aspect. Sergio provided a timely and reasonable estimate with documentation and photos. The work was completed in a professional and timely manner. The documentation and photos after completion gave the buyers assurance of a job well done. Thank you to the entire staff for a job well done.

  Reply from the business

  Thank you for your thoughtful review! We’re glad Sergio was able to provide a clear and timely estimate, along with the documentation needed for your home sale. It’s great to hear the project was completed professionally and on schedule, and that the final photos helped give the buyers confidence. We truly appreciate your trust in our team and are happy we could assist you during this important process. Thank you again for choosing us!

• 5 out of 5Lisa Parks3 months ago

  J&P EXTERIORS 1 INC was absolutely fantastic fast on quoting excellent price speedy work performance and beautiful job at fixings my roof shingles if I can give them more stars I would thanks for great customer service

  Reply from the business

  Thank you so much for your amazing review! We’re glad to hear you were happy with the quick estimate, fair pricing, and the quality of the work on your roof shingles. Our team takes pride in delivering fast, efficient service while maintaining great results. We truly appreciate your kind words about our customer service and your support. We’re always here if you need us again!

• 5 out of 5Kevin Williams3 months ago

  First, I must tell you that they did a great job. Everything was professionally done, the crew was considerate of our neighbors, and our home, and the work they did looks amazing. Looking forward to working with you on future projects. Thanks.

  Reply from the business

  Thank you so much for your thoughtful review and kind words! We’re very happy to hear that you were satisfied with the quality of our work and the professionalism of our crew. Treating our customers, their homes, and their neighbors with respect is very important to us on every project. It means a lot to know that you love the final results, and we truly appreciate your trust in our team. We look forward to working with you again on future projects. Thank you again for your support!

• 5 out of 5Irina Hynes4 months ago

  The BEST.

  Reply from the business

  Thank you so much! We truly appreciate your support and are glad you had a great experience with us. If you ever need anything, we’re always here to help!

Protect Your Home with Proper Gutter Maintenance Gutters play a vital role in protecting your home from water damage. When they become clogged with leaves, dirt, and debris, rainwater can overflow, causing issues for your roof, siding, foundation, landscaping, and drainage system. Regular maintenance ensures proper water flow and can help prevent costly repairs down the line. We offer professional gutter cleaning and maintenance services to keep your home protected and your gutters functioning efficiently. Removal of leaves and debris Improved water drainage Protection for your home Prevention of potential water damage Don't wait for clogged gutters to turn into a major problem. Contact us today to schedule your maintenance service and request a free quote!6 days agoCall now

• Licensed

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• License number shown

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• Insured

  “…22+ Years Of Experience Licensed & Insured Residential & Commercial Professional…”

• Warranty offered

  “…Roofing Metal Roof Unrivaled Roofing Warranty Enjoy peace of mind with our…”

• Financing available

  “…Chicago , IL 60639 👉 OUR PORTFOLIO 💰 FINANCING AVAILABLE (773) 574-7310 CALL NOW…”

• Family owned

  “…Exteriors 1 INC is third generation and family-owned, employing only the best in class…”