ISLANDER ROOFING and SIDING

All 3 of the one and two-star reviews we hold for ISLANDER ROOFING and SIDING, most recent first.

• 1 out of 5BEN FEAR4 months ago

  Perhaps you need to take lessons on coming in the wrong way on a street! Traffic rules are done all, no exceptions. Especially when you're out there representing a company.

  Reply from the business

  Put a sock in it Ben.

• 1 out of 5Weasel 65Edited 2 years ago

  First I tried calling, their voice mail box is full and cannot accept any more messages (!!). Filled out their contact form looking for repairs but never heard back. As I said about Frizzle roofing: A reputable roofer will take the time …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Weasel 65, We apologize we weren't able to be contacted via telephone and that our voicemail was full, we understand that would be frustrating. We've checked our email and cannot find a "Weasel" so perhaps you have left a review for the wrong company? From our end our email replies are also up to date, so if our services are not needed anymore we ask you to delete your review as we've done what we can to contact you back. We're happy to discuss this with you to resolve your 1 star review, kindly send us an email to start the conversation to Info@IslanderRoofingPro.ca Kind Regards

• 1 out of 50x Contractor5 years ago

  Showed up quickly for a siding quote, took over a month and never got back to us. Emailed them and was told "sorry but we are now booked until October, do you still want your quote and are you ok with the delay". We asked for the quote and accepted the delay. Over a month goes by again and no quote. Reach out to them again and and they apologize as they no longer have time for our job. I ask for the quote i was originally promised and get crickets. Bad company, stay away. Will give someone else my money.

  Reply from the business

  Hi 0x Contractor, We apologize you didn't have a good experience with us, we wish we knew who you were to rectify the situation, but we don't recognize your name. We continue to learn how to best serve the Comox Valley during high demands. Please know we don't promise quotes, but we do offer quotes for projects we know we can accommodate into our schedule after our on-site visit. We apologize for any miscommunication on our end. Kind Regards

• metal roof installation5
• respectful staff5
• leak repair4
• cost4
• workmanship4
• soffit installation3
• vinyl siding removal2
• tidy work area2
• reasonable rates2
• aesthetic2
• efficient2

14 more of the 33 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Brian Chapmana year ago

  Matthew did a fantastic job installing our copper finish steel roof. He worked long days including a holiday to get the job done super quickly, and even got it done below estimate! We had contacted several other roofers who wouldn’t even …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Katie Campbella year ago

  I was given Matthew's name by my Godfather George. Matthew installed his metal roof in 2019. George had gotten Matthew's name from a friend and was highly impressed with Matthew's demeanor and work ethic. I hired Matthew for a full shingle …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Gary Fa year ago

  Had them come out twice to have work done, super happy with the work and price

• 5 out of 5Cody Kolenchuka year ago

  I woke up to discover water dripping on my range from a leaky roof port. Matthew fit me in to have it fixed and did an excellent job. He explained what he found and how he completed the repair. We’ve used Islander twice now and highly recommend.

• 5 out of 5John Owena year ago

  Island roofing is amazing. Matthew is top notch , and very professional. Highly recommend for your roofing needs

• 5 out of 5Dan Marchant2 years ago

  So we have a tin roof that needs remedial work every few years. Not a big expensive/glamorous job but important to keep the roof in good shape for years to come. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Dan, Thank you for leaving us a 5 star review, glad to hear you're happy with our services.

• 5 out of 5Stuart Cutler2 years ago

  We had Matthew fix a couple of roofing tiles that had worked loose and fix back in place. We found he was very responsive to questions and was professional and tidy in his work. Great service.

• 5 out of 5Claudia Kroll-Gray2 years ago

  Highly recommend Islander Roofing and Siding. The service was great and as promised. Professional, personable, flexible and competitive.

  Reply from the business

  Hi Claudia, We appreciate you leaving us a 5 star review! Thank you for your business.

• 5 out of 5John Bayley3 years ago

  Prompt response to quote. A small local company with broad construction skill-set, lot of heart. They listen well and try to exceed expectations. Work involved removal of lower sections of vinyl siding, remediation repairs of lower house …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for the great review, John! We're happy we could help!

• 5 out of 5Karl Peterson3 years ago

  We are very happy with our new metal roof and found Matthew and Shelby to be excellent people to work with from their workmanship to their professionalism. Will recommend in the future to others.

  Reply from the business

  Thank you, Karl for your review! We appreciate your business and future referrals!

• 5 out of 5Margaret Pollitt3 years ago

  Great company to deal with, excellent service, very professional. I had skylights and a small roof replaced in a very timely manner. Very pleased with their workmanship. Their quotes are broken down into materials and labour so you clearly see what you are paying for. Great communication and a very tidy clean up at the end. I would highly recommend them.

  Reply from the business

  Hi Margaret, Happy to read your 5 star review! Enjoy your new premium Velux skylights as well! Thank you for your business and future referrals.

• 5 out of 5max Fossum3 years ago

  Great working team and hard workers. They installed snow retention on my metal roof to both my house and cottage. Great attention to detail, awesome communication . We definitely would recommend them. I

  Reply from the business

  Thank you for the 5 star Google Review, Max. We appreciate your business and your referrals!

• 5 out of 5anniestar gwood3 years ago

  My metal-roofed sunroom was leaking so badly, but I was nervous about finding a good roofer because I've often found that they don't really listen to women. I'm SO HAPPY that I called Islander Roofing!! They came and listened respectfully and after Matthew investigated, he and Shelby took pictures as they went, and showed me and explained how it had been improperly installed. They did their repairs, they were so nice and so helpful. If you want to work with people who listen to you and who explain their repair plan, and who are really good people, I think you should call them.

  Reply from the business

  We're happy to hear you felt heard during your experience with us, thank you for your detailed review!

• 5 out of 5Elma Brannon3 years ago

  We found Islander Roofing on Next Door and hired them to do a repair to our rubber roof. . Shelby & Mathew were professional, conscientious, prompt and courteous. We are VERY VERY happy and would have them back again.

  Reply from the business

  Thank you, Elma, for your review, and thank you for your business!