I&E Roofing & Construction, Inc.

All 6 of the one and two-star reviews we hold for I&E Roofing & Construction, Inc., most recent first.

• 2 out of 5Brian BannisterEdited 2 months ago

  Was very happy with their work initially but not with their response after we encountered a problem. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your positive feedback, Brian. We're delighted to hear that you had a great experience with us and appreciated our efforts to meet your needs. We look forward to working with you again on your future siding and roofing projects.

• 1 out of 5Jason Phillips6 months ago

  The project manager we initially worked with was initially readily available, always checking in, and making promises all the way up to the point of signing the initial agreement. After the initial agreement was signed, it went downhill fast. The first red flag was when I&E failed to show up to the damage assessment with the insurance adjuster. This was pre-scheduled 3 weeks out, communicated, and confirmed to my Project Manager at I&E. This ultimately led to a lot of additional and avoidable back/forth between I&E, myself, and my insurance over the duration of this project. The 2nd red flag was when they submitted an estimate which included items that were not in their scope, and they had no intentions of doing (interior work, trees, personal property, etc). They stated they do that based off of the insurance estimate because it makes it easier for the insurance. This further complicated my insurance claim and other contractor’s estimates for things I&E was not able to do. The 3rd red flag was when the became unreachable after submitting their initial estimate. Insurance had questions, I had questions…and the Project Manager would take weeks to return calls, texts, or emails. If responding to a text, he would responds with “I cannot call you right now, I’m busy” and I would not hear back from him. Their Sales Manager eventually contacted me after a few months of this, and proceeded to be my main point of contact. The project consisted of replacing the roof on our house (as well as flashing/gutters/etc), replacing the roof of a detached structure, and replacing portions of siding on the house. Once the work started they began by removing siding from 1 side of my house, realized they ordered the incorrect replacement siding, then packed up their tools and left. This left a large area of the side of my house completely exposed. I had to call to find out what was going on, and proactively request it be covered until they came back to finish the siding portion of

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're truly sorry for the distress your experience with us caused, Jason. We value your feedback and will ensure we handle future cases better by addressing communication issues and rectifications clearly and promptly.

• 2 out of 5R T11 months ago

  I can not get anyone to call me back or communicate with me about the status of my job that is now taking 6 months to complete. My point of contact would take weeks of me reaching out multiple times to communicate back or provide me with the resources I needed. When I would get a hold of him he would point me in the direction of the crew manager who would then tell me he was waiting on the original point of contact to order the parts to even begin scheduling. Both of them left the company without any warning to me. Crews have come out with no notice to then just leave because the wrong, or not enough material was delivered. I am now calling the company to try to get in touch with a new point of contact and no one will call me back. It was originally quoted to be done in 3-6 weeks. When this was first set up and they were hired I was very excited by their professionalism, but it quickly began to dissolve as communication seemed like an afterthought and was consistently forgotten and I am still left since April with no solid plan of when this job will be completed.

  Reply from the business

  We're sorry to hear about the difficulties you're experiencing, R T. We take communication issues very seriously as it is important for us to provide a smooth and efficient process. We'll review this situation to improve our services.

• 1 out of 5Kevin Wu TangEdited a year ago

  I had an extremely frustrating experience with I&E Construction, and I feel it’s important to share my story so others can avoid similar issues. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're sorry to hear about your experience. Please reach out to us so we can address your concerns.

• 1 out of 5Jon Newtona year ago

  Not good people!

  Reply from the business

  We're sorry to hear you had a negative experience, Jon. We are committed to improving and we welcome any feedback you may have.

• 1 out of 5Fanny Enc2 years ago

  Did poorly with the housing. Tried to call several times and ignored it.

  Reply from the business

  Hi Fanny- I appreciate the feedback and I'm concerned about your experience. We strive to make every customer's experience as positive as possible. We have checked our records and don't see any customers in our CRM system that match your name. Please give us a call so we can try to remedy the situation and to help us make sure we're providing the professionalism that you and future customers are expecting. We look forward to hearing from you. Our office number is 314-274-8818

• gutters19
• siding14
• insurance claim assistance13
• hail damage repair11
• damage assessment6
• gutter repair6
• kind employees4
• no hard upsell2
• timely installation2
• fascia repair2
• shingle replacement2

14 more of the 138 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Mike Govania day ago

  Jose Enrique will sell you the best roof at the cheapest price. Gets back to you right away, and helps throughout the whole process just to make sure the job got done right.

  Reply from the business

  Thank you, Mike — we appreciate the kind words. We're glad Jose Enrique provided a great roof at a fair price and stayed involved to make sure everything was done right. Your trust and recommendation mean a lot to our team. Please reach out anytime if you need anything else or have referrals.

• 5 out of 5Ashley Harding2 weeks ago

  I had a roof replacement on my house and garage as well as new gutter installation. Mike was the absolute best person ever to help me navigate everything!!!! He did such an amazing job from starting the process, helping with insurance …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Ashley, for the glowing review. We’re thrilled Mike and the I&E Roofing & Construction team could make your roof and gutter replacement stress-free, assist with the insurance claim, and ensure everything was completed to your satisfaction. Your recommendation means a lot to us. If you need anything in the future, don’t hesitate to reach out.

• 5 out of 5Dave McGuire3 weeks ago

  I've never seen a crew work so hard and pay attention to details. And they did it in the middle of the hottest days in July. They started at 6 a.m. and worked straight through to 7 p.m. to knock the job out. The clean up was amazing. If I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words, Dave. We’re proud of Luke, Sonya, Vincent and the whole crew for their hard work and attention to detail, especially working through the July heat. Hearing that the cleanup left your place like we were never there means a lot to the team. We appreciate you recognizing their effort and we’re here if you need anything in the future.

• 5 out of 5Sandy Smith3 weeks ago

  I had a great overall experience with I&E Roofing & Construction, Inc. A big thanks to Daniel for stopping by and patiently explaining everything and getting us started. The workers was prompt, eagerly worked until everything was done to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Sandy, for the wonderful five-star review. We're thrilled Daniel and the crew provided clear communication, worked promptly, and left your yard clean, and that you love the finished roof. We appreciate your kind words about the team's hard work and kindness. Please contact us anytime if you need anything else or have questions.

• 5 out of 5Paul Boyd3 weeks ago

  Answered all my questions and worked with my insurance to get the job done in a timely manner.Claudia was great and very responsive.

  Reply from the business

  Thank you for the 5-star review and for sharing your experience. We appreciate your trust and are glad Claudia’s responsiveness and support made the process timely and smooth.

• 5 out of 5Manny Arzavala4 weeks ago

  Shingle replacement was awesome. Crew was 1st class and very experienced. Would hire them again in a heart beat.

  Reply from the business

  Thank you, Manny, for the kind review and for trusting us with your roof. We're glad the crew met your expectations and that the shingle replacement went smoothly. We appreciate your recommendation and would be honored to work for you again anytime. If you need anything in the future, just give us a call.

• 5 out of 5jeffrey tiepelman4 weeks ago

  Overall, the projects took longer than expected. In part of which was weather related. However, their company does nice work and the owner cares about his customers, as well as prices being very competitive.

  Reply from the business

  Thank you for your thoughtful review and understanding throughout the project timeline. We appreciate your recognition of the quality of our work, customer care, and competitive pricing.

• 5 out of 5Shawn King4 weeks ago

  Easy to deal with, and the crews were quick and efficient.

  Reply from the business

  Thank you for the 5-star review. We appreciate your feedback and are glad the process was efficient and easy to work through.

• 5 out of 5Brian Arendta month ago

  Caesar and Jose came out the same day that we called. Brandy and Jacqueline who answered the phones were very kind. Both Caesar and Jose evaluated the roof, fixed the 2 repairs, came into the home and evaluated the attic, took pictures, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Brian — we appreciate you taking the time to share this detailed feedback. I’ll pass your kind words along to Caesar, Jose, Brandy, and Jacqueline; we’re glad they could respond the same day and provide a thorough evaluation with photos, documentation, and financing options. We look forward to working with you on your new roof and gutters and are committed to making the process as clear and comfortable as possible. If you need anything before the next step, please reach out and we’ll be happy to help.

• 5 out of 5Usi Susilawatia month ago

  Quick response to concerns demonstrated genuine customer care!

  Reply from the business

  Thank you, Diana, for the kind words. We’re glad we could respond quickly and demonstrate genuine care. Your feedback means a lot to our team. Please reach out anytime if you need anything else.

• 5 out of 5Hatri Sahara2 months ago

  Fixing the leak right away stopped a lot of water damage inside.

  Reply from the business

  Thank you, Lucia! We're glad we were able to stop the leak quickly and prevent further water damage. We appreciate you letting us know it made a difference. If you notice anything else or need follow-up, please contact us.

• 5 out of 5Ryan Samp3 months ago

  Excellent customer service. Ceasar took the time to answer the questions and explain all aspects in a completely professional manner. I feel I have found a company I can trust with my roofing needs in the future. Thank you Ceasar for taking your time and going out of the way to gain future business!

  Reply from the business

  Thank you, Ryan, for the wonderful review and for recognizing Ceasar’s professionalism. We’re glad to hear you feel confident trusting us with your roofing needs and appreciate you choosing our company. We look forward to helping you with any future projects.

• 5 out of 5Jodie Tiberghien4 months ago

  I’m a local realtor and they helped us out with a short notice! They got the roof on in time! The roof looks amazing. The owner is great to work with.

  Reply from the business

  Thank you, Jodie, for your positive feedback. We're glad we could assist you and meet your roofing deadline.

• 5 out of 5David Reano4 months ago

  Immaculate cleanup including neighbor's property.

  Reply from the business

  We appreciate your positive feedback, Kaia. It's great to hear that you were pleased with our cleanup service, including efforts on your neighbor's property.

From roofing solutions to construction upgrades, I&E Roofing and Construction is committed to delivering dependable results with precision and care. When quality matters, experience makes the difference. Built strong. Built right. #IERoofing #ProfessionalRoofing #ConstructionServices #PropertyImprovement #ReliableService #QualityMatters #ExpertBuilders Feb 27, 2026

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• States years in business

  “…Louis, MO area for over 11 years. We pride ourselves on delivering…”

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