Hook Roofing and Construction

The only one or two-star review we hold for Hook Roofing and Construction.

• 1 out of 5Paul “Daddio” Kardone8 months ago

  Horrible teller who answers, start only on project that r worth 6k.

  Reply from the business

  Hey Paul, this is Kelton the owner. I spent some time listening to your call so we can learn from this negative review. I’m Sorry your project is under our minimum job size. We are very upfront with our customers so we don’t waste their time. Most customers appreciate the transparency and if their project is under our minimum job size they simply call someone else. So far you’re the only person to have a problem with this policy. One thing I didn’t appreciate is how disrespectful you were to our receptionist who was simply trying to do her job. Good luck with your project. If you hadn’t hung up on my receptionist we could have given you some recommendations on who to contact that would better suite your project.

• fair cost5
• thoroughness5
• polite crew4
• neat job3
• new roof3
• insurance coverage2
• timely work completion2
• work completed as promised2
• quality of roof2
• response time2
• easy process2
• estimate2

14 more of the 74 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jodie Rogersa week ago

  Very professional. Even though the job was supposed to be completed in 1 day, my hat is off to those guys for roughing out this EXTREME heat!!! Looks amazing & I would definitely recommend this company to anyone looking to replace their roof.

  Reply from the business

  Thank you for the wonderful review, Jodie. We're proud our crew pushed through the extreme heat to complete your roof on schedule and that you're pleased with the results. We appreciate your recommendation and will share your praise with the team. If you need anything further or have questions about your new roof, please reach out.

• 5 out of 5Tammy CooperEdited a week ago

  Great response time. Dave was awesome!!!

  Reply from the business

  Thank you, Tammy. We're glad our response time met your expectations. We appreciate the feedback and will continue to provide fast, helpful service whenever you need us.

• 5 out of 5alisa pappa week ago

  Dave was so friendly and so helpful. He made the whole process easy. I didn’t feel like I was talking to somebody who judged me or my circumstances he was assisting he was open. He was just so helpful.

  Reply from the business

  Thank you so much for your kind words, Alisa. We're thrilled Dave made the process easy and treated you with openness and respect, and we'll be sure to pass your praise along to him. We appreciate you sharing your experience and look forward to helping you again if needed.

• 5 out of 5Myrtle Simsa week ago

  Hoof Roofing and Construction works fast and clean up was excellent. Workers were polite and answered all my questions asked. Would recommend them to other homeowners.

  Reply from the business

  Thank you so much for the kind review, Myrtle. We’re glad our team worked quickly, kept the site clean, and answered all your questions. We appreciate your recommendation and are here if you need anything else in the future.

• 5 out of 5Ashleigh Duroncelet2 weeks ago

  The company has phenomenal customer service and communication. I would not hesitate to recommend Hook Roofing to my family and friends.

  Reply from the business

  Thank you, Ashleigh. We’re thrilled to hear you had a great experience with our customer service and communication. Your recommendation means a lot to our team, and we’d be honored to assist your family and friends with any roofing needs.

• 5 out of 5J Ferrell3 weeks ago

  The experience was pleasant !!! I definitely will be referring Hook roofing to other potential clients!!!!!! awesome!!!!!

  Reply from the business

  Thank you so much for the awesome review and the 5 stars! We’re thrilled you had a pleasant experience and truly appreciate you referring Hook Roofing to others. Our team takes pride in great service, and we look forward to helping any friends or family you send our way. If you or your referrals need anything, just reach out.

• 5 out of 5David Patterson4 weeks ago

  Hook Roofing and Construction is an incredibly honest and transparent company that has helped hundreds of homeowners throughout the Baton Rouge and New Orleans area for years! We are so grateful for their attention to detail and amazing customer service. I couldn’t recommend them more!

• 5 out of 5Collin Caldwell4 weeks ago

  Hook is an incredibly competent and professional roofing company that knows how to add value to homeowners in Gonzales, Baton Rouge, and New Orleans. They have great customer service and honest quoting. I loved working with Hook Roofing!

  Reply from the business

  Thank you, Collin, we're thrilled you had such a positive experience. Providing honest quotes and great customer service is exactly what we aim for, and we appreciate your recommendation to homeowners in Gonzales, Baton Rouge, and New Orleans. It was a pleasure working with you, and we're here if you need anything in the future.

• 5 out of 5Sheneda Jones4 weeks ago

  Mr.Kelton and there team are the best they will help you anyway they can thanks if anyone needs help on there roof call M.r kelton Roofing and construction they are the best🤗😊🫶🏽

• 5 out of 5Jonquil Chambersa month ago

  If you're looking for an honest and dependable roofing company, I highly recommend Hook Roofing and Construction. Kelton, the owner, was professional from start to finish and took the time to thoroughly inspect our roof and explain …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words and for recommending us, Jonquil. We’re glad Kelton and the team could provide an honest assessment and the repairs needed to extend your roof’s life. Integrity and doing what’s right for our customers are priorities for us, and we appreciate you noticing. If you ever need anything else or a future inspection, we’re here to help.

• 5 out of 5jeanette bullocka month ago

  I had a great experience with Hook roofing company! They were friendly, professional, and had excellent communication from start to finish with the Owner. The crew did outstanding work, finished the job on time, and the price was very affordable. The quality of the roof exceeded my expectations. If you're looking for the best roofing company in Louisiana, I highly recommend them. You won't be disappointed!

  Reply from the business

  Thank you, Jeanette, for the wonderful review and recommendation. We’re thrilled our team and the owner provided friendly, professional service with clear communication and that the crew completed the job on time and within budget. It’s great to hear the roof exceeded your expectations. We appreciate you choosing Hook Roofing and are here if you need anything in the future.

• 5 out of 5jeanee baileya month ago

  ⭐⭐⭐⭐⭐ Hook Roofing & Construction did an outstanding job on our roof! From start to finish, the entire process was smooth, professional, and stress-free. The crew arrived on time, worked efficiently, and paid close attention to every detail. The quality of their workmanship truly exceeded our expectations. The team was courteous, knowledgeable, and kept us informed throughout the project. They also did an excellent job cleaning up afterward, leaving our property looking great. It's clear they take pride in their work and genuinely care about customer satisfaction. If you're looking for a reliable roofing company that delivers superior quality and exceptional service, I highly recommend Hook Roofing & Construction. We couldn't be happier with the results!

  Reply from the business

  Thank you so much for the fantastic review, Jeanee! We’re thrilled to hear the project was smooth, professional, and that our crew’s punctuality, attention to detail, communication, and cleanup exceeded your expectations. We take great pride in our work and truly appreciate your recommendation. If you need anything in the future, please don’t hesitate to reach out.

• 5 out of 5Debra Phillipsa month ago

  I had a wonderful experience with Hook Roofing and construction. I'm a senior citizen and the patients alone that they had was outstanding. They took their time and explained everything to me and answered every question I had. I was given the time I needed to make my decision. Thank you Hook Roofing and construction, I'm telling everyone I know who done my BEAUTIFUL Roof. Special thanks to Kelton.

  Reply from the business

  Thank you so much for your kind words, Debra. We’re thrilled to hear Kelton and the team took the time to explain everything and made you feel comfortable throughout the process. It means a lot that you love your new roof and are sharing your experience with friends and family. If you need anything else, please give us a call anytime.

• 5 out of 5Adrienne Thompsona month ago

  There was kind and friendly top notch treatment of my roof. I could not be more pleased with the efficient service that I received. I am thankful beyond words.

  Reply from the business

  Thank you so much for your 5-star review and kind words, Adrienne. We’re thrilled our team provided friendly, top-notch and efficient care for your roof. Your appreciation means a great deal to everyone who worked on your project. Please contact us if you need anything else; we’re always happy to help.