Hartman Roofing

All 7 of the one and two-star reviews we hold for Hartman Roofing, most recent first.

• 2 out of 5Lester House2 years ago

  No response

  Reply from the business

  Thank you for your feedback, Lester. We apologize for any lack of response you may have experienced. We strive to address all customer inquiries in a timely manner, and we regret if we fell short in your case. Please rest assured that we take your feedback seriously and will work to improve our communication. If you have any further concerns, please don't hesitate to reach out to our customer service team.

• 1 out of 5SheilaEdited 5 years ago

  UPDATE 7/3/21: roof is leaking AGAIN in the same place. Completely unacceptable. Unprofessional and our new(as of September 18th) roof is now leaking. Poor product, not worth the money. As a reply to Kirby: We've called and left a message with all our info with your secretary and have text videos and photos to Ben Miller yesterday as soon as we noticed the leak. No response yet. My husband Caleb just called your cell and left a message.

  Reply from the business

  I apologize for that leak. I believe we jumped right on that once I found out about it. Your leak should be all fixed. If you have any more issues just give me a call. Kirby Hartman 325-895-0855

• 1 out of 5lynn marble5 years ago

  Still haven't heard from them

  Reply from the business

  Lynn, it is Kirby Hartman with Hartman Roofing. Give me a call on my cell and I will follow up with you. 325-895-0855

• 1 out of 5Luke Martinez8 years ago

  I work in a plaza where three different businesses are located Hartman Roofing is the one working on the roof of the building. For the past week the workers have been inconsiderate of the businesses below them. However, I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I apologize for the inconvenience. It would have been nice if you would called the office while we were working on the project so we could have taken care of any of your concerns. Please give me a call and I will try and make things right. Kirby Hartman

• 1 out of 5K Smit8 years ago

  Called looking for an appointment to get my roof looked at after recent storms, I guess I let it out that it was not a complete roof when they asked the problem, told someone would call me back to set a date.....never heard back.

  Reply from the business

  I apologize for us not getting back with you. The storms this year put us way behind.

• 2 out of 5Bryan Bankhead9 years ago

  The only reason I am giving this company two stars instead of one is because the products they sell are actually quality products, but this company does not give good service after the sell. They do not have good communication with the …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5L.J. Montano9 years ago

  A company rep. showed up at my residence telling me what a great job Hartman roofing would do if I elected for them to replace my current roof. After talking to him and receiving a claim from my insurance company, I contacted Hartman roofing the main office and they advised me that the individual that was working the Rowell,NM area would call me back. after about a week not hearing from the sales rep, I called back and talked to Mr. Hartman who told me he would have his employee call me back as of this date no retuned phone calls. Yesterday I called back and requested to talk to owner and was given his cell number and I left a message and no reply. It appears that Hartman roofing roles into town when there is damage roofs due to weather makes promises they cant keep and leaves Think twice about this company. I only gave one star because the lady that answers the phone is nice. LOL

  Reply from the business

  I apologize for not getting back with you.

• insurance claim assistance40
• storm damage repair21
• smooth process13
• hardworking crew9
• new roof installation8
• metal roof installation6
• quick crew5
• crew cleanup4
• leak inspection2
• shingle installation2
• skylight replacement2

14 more of the 306 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gabriel Arredondo16 hours ago

  I Called Ben Miller with Hartman roofing after a good ol West Texas storm! Ben had a crew out to us the very next morning and had us fixed up. From roof inspections and repairs to new home construction and new roofs, Hartman Roofing is a name Texas can trust. My family and I will always recommend Hartman Roofing.

  Reply from the business

  Gabriel Arredondo, we most certainly appreciate 5 start review. Ben is one of those guys that you can count on. He goes out of his way to make sure things are done RIGHT. Thank you

• 5 out of 5Sterling Marschall19 hours ago

  Had Ben Miller and Daniel Miller both do a roof for me. Both went to work for me and made the process painless. Roofs are top tier.

  Reply from the business

  OH NO....you had both Millers. Two of the best guys here at Hartman Roofing. We have to say a double "THANK YOU" for using us on two different houses. We appreciate the 5 stars.

• 5 out of 5Christine EdmondsonEdited 19 hours ago

  Hartman Roofing is an exceptional organization! Mr. Steven Evers has helped me three times over the years, twice when my house was hit by a tornado, and once when it was severely damaged by hail. My insurance resisted covering the damages the first time, and Mr. Evers advocated for me, and I received a new roof. Hartman always responds quickly. They are very efficient! They do top quality work and are so helpful and professional! I am very grateful for their help! If you want the best, call Hartman for your roofing needs.

  Reply from the business

  Christine, Steven was an adjuster for many years and is the best at working with the insurance on getting claims settled. He is a very valued asset here at Hartman Roofing. Thank you so much for letting us know I how good he served you and giving us the 5 star review.

• 5 out of 5Glen Moellera day ago

  Hartman Roofing installed a standing seam metal roof on our house recently. We are very proud of their workmanship and how easy it was working with Ben and our insurance company. I would truly recommend Hartman roofing to everyone!

  Reply from the business

  Nothing looks better than nice clean standing seam on a house. Ben is great at dealing with insurance and getting things square. We most certainly thank you for leaving the 5 stars.

• 5 out of 5Brenda Moellera day ago

  Hartman Roofing installed a new metal roof on our house. We were extremely pleased with how easy they were to work with and the job was completed in a professional and timely manner. Ben Miller and the Hartman crew were amazing.

  Reply from the business

  Thank you for the 5 stars.

• 5 out of 5Laura Torres2 days ago

  Daniel and his crew were fantastic! I had to have my roof replaced due to hail damage from a few years ago. Daniel made the process as painless as possible especially when dealing with the insurance company. Once everything with the insurance had been situated his crew worked swiftly & professionally. I would highly recommend Daniel & his crew to anybody needing their services!

  Reply from the business

  Yes, it is certainly a pain dealing with the insurance. I am so glad Daniel was able to take that burden from you. Its hard to believe that the roofing is easier than dealing with the insurance. Thank you for the wonderful review.

• 5 out of 5Teri Covert2 days ago

  Hartman Roofing crew did a great job putting a new roof on my house. They cleaned up after themselves very well and made sure there were no nails laying about. Everything was trimmed out perfectly and feel confident. I’m good to go for quite some time.

  Reply from the business

  Clean up is so important!!!! Nothing drives me more crazy when I hire someone to do some work and they leave a mess. Thank you for kind the words and the 5 stars.

• 5 out of 5Lynda Parry6 days ago

  Daniel from Hartman roofing was superb. The crew had my roof off and back on in ONE day. Beautiful job superb clean up

  Reply from the business

  Lynda, I sure appreciate the wonderful review. Daniel is absolutely the best at customer service. Thank you so much for the 5 stars.

• 5 out of 5Andrew Cartera month ago

  Daniel and his team at Hartman Roofing are amazing. Daniel made the process so easy, he helped navigate the insurance side, explained each line item. I had other repairs outside of the roof and he coordinated those as well since I was out of state. Open communication, customer service and quality work are three things I witnessed. If you need a roof, you’d be hard pressed for another roofing company to provide this level of service and quality of work!

  Reply from the business

  Communication is everything these days. Daniel goes out of his way to keep homeowner in the loop while he is working on the insurance side also. Thank you so much for the praise about Daniel.

• 5 out of 5Sonny Kovacha month ago

  They were highly efficient and cleaned up all around the house. I was amazed how fast they did the job.

  Reply from the business

  Sonny, we sure appreciate the kind words about Hartman Roofing. It puts a smile on my face. Thank you for the 5 stars.

• 5 out of 5Janet Moorea month ago

  I cannot say enough good things about Hartman Roofing and the services they provide. My property is about 75 miles north of San Angelo and is in a relatively remote location. Kirby drove with me to the location to do an inspection of the damages to my roof and interior. Then he made another trip to meet with my insurance adjuster to be sure the adjuster noted all the areas that were damaged. Once the insurance company became involved, Kirby was my advocate and stayed in contact with the insurer until everything was paid that was owed to me. He did not have to do that, but I am so appreciative that he did! The insurer's initial check to me was less than half of what it should have been. Kirby was relentless, and I finally ended up with a settlement that was fair. The large metal roof was professionally done, and the crew left the place in great shape. I will call Harman Roofing for any future roofing needs.

  Reply from the business

  Ms Moore, What a great review. I love the relentless! If you are owed the money than they should pay. We really appreciate the 5 stars!!!!!

• 5 out of 5Bethany Allena month ago

  MJ was great! He helped me navigate my insurance and they did a great job with the new roof. Fast too! Whole process was completed in about a week and a half.

  Reply from the business

  MS Allen, there is a lot when it comes to a roofing claim. I am so glad MJ was able to help you through the process. We want to say "Thank You" for this wonderful review.

• 5 out of 5AlphaTenkaichi3 months ago

  We primarily communicated with Stephen Evers from Hartman Roofing and he was great to work with from start to finish. We had to adjust due to weather and he took care of all the logistics, making the entire process easy and seamless. On the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  It is not fun having a roof replaced. It is nice when you hire a company that makes it as easy as possible. Stephen is one of the best. We certainly appreciate the 5 stars.

• 5 out of 5Marshall Pearcy3 months ago

  Jansen and the team at Hartman Roofing did a fast and efficient replacement on our roof after a large hail storm we had last year. They were here within just a few days of getting the approval to replace our roof, and finished it all the same day. I definitely will recommend Hartman Roofing to my friends and family.

  Reply from the business

  Marshall, we sure appreciate you taken the time to speak so highly of Jansen and Hartman Roofing. We have been doing this for 38 years and we strive to do the best. Thank you for the 5 stars. :)

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