Guyou Roofing and Solar

All 7 of the one and two-star reviews we hold for Guyou Roofing and Solar, most recent first.

• 1 out of 5Jasmin Watts10 months ago

  Sounded good to start, but has under delivered in all manners. 1. Guaranteed us that the 19 additional panels installed to our already existing 16 panels on our 3700 sq ft house would be enough to cover more than 130% of our current usage; therefore resulting in no electricity bill. FALSE, Still getting an average bill of $100 a month. 2. During installation, drilled hours into roof, causing leak on a rainy day and then failed to take ownership and go back on the roof to fix it. 3. When we had XMas lights installed, it was that individual that informed us of all the broken tiles on our roof that was left behind. 4. Said that we would able monitor generation and consumption of the panels alongside the original set of 16-panels. WRONG AGAIN. Each system reads the other generation units as consumption so we cannot get an accurate reading of generation. IF YOU DO NOT KNOW, DONT GUARANTEE SOMETHING YOU ARE IGNORANT ABOUT. 5. This one is my oversight... The finance charge for the cost of the solar was 3% more expensive than the solar panels itself. Cost was $28k, finance charge was $32k... Paying $60k for panels that are not working as was agreed upon. 6. When my husband called to speak to representative about the efficiency of the panels and asking for service tech, the customer service rep said that they would schedule someone for TODAY. When my husband calls this morning to confirm, they customer service rep said that the individual coming will speak with Jason about additional panels..... WTH!!! NOOOOOOOOO the visit was to be about the inefficiency of the existing panels not producing what had already been promised, why in heavens name would we sign up for more!!! WOULD NOT recommend doing business with this company. Just choose another company.

• 1 out of 5Monsef Rastgooa year ago

  Guyou construction is a scam. One the worst solar installation companies, for multiple reasons: …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Mike Whitea year ago

  They tricked me into a poor system with a very expensive price. Like buying a home, you always need an agent to take care of you. I made the big mistake of directly hiring Guyou construction and I paid a lot more without knowing my rights and options and received a non-optimal solar.

  Reply from the business

  Unfortunately you have left your review for the wrong company. The company you signed a contract with was Enver and that was back in 2012 or 2013. Our records indicate Enver went out of business and Enphase who manufactured your micro … More

• 1 out of 5Cory Harris2 years ago

  No star recommend I didn't have good experience

• 1 out of 5Juan SantaEdited 3 years ago

  Installation was smooth, fast and reliable, but the results after the fact were awful, I am now stuck paying for electric panels, and the same bill amount I had before I installed. Be careful as they will reel you in with what seems to be a no brainer, but when you call them out on their empty promises they have no real answers.

• 1 out of 5William Short3 years ago

  Guyou took over maintenance of my solar array from the company who installed the system in 2014 and is now listed as the installer on my Enphase account. I think my original installer went out of business and Guyou became the new service company. I am not sure how that happens but Guyou must have initiated the transfer. I live in West Los Angeles and Guyou is in San Bernardino, 70 miles away. I don't understand why Guyou would want a system that far away. Recently one of the micro-inverters went bad and Enphase immediately sent a replacement. I contacted Guyou several time via email to have the new micro-inverter installed but heard nothing back. I called several times and left messages but again nothing, finally I was able to catch someone on the phone. A service tech came to the site and installed the micro-inverter at a cost $600.00. It took him 45 minutes to do the install. On the website Guyou states that a service call is $270 for the first 2 hours and $81 per technician after the first 2 hours. One Tech came out and as I said it only took 45 minutes to do the work. I should have been charged $270 not $600. I was quoted $600 before the job and I agreed to the contract only because finding another company to work on my system was very difficult. Most never returned a requested quote and the one who did wanted $300 to transfer my panel system to their company. I had no other choice but to agree to Guyou's fee. Guyou took over my orphaned panels willingly. I did not ask them to. They knew the travel time between West Los Angeles and San Bernardino. I will be looking for a local company to expand my system and for future service. I think it is time for the state or federal government to monitor the way solar companies do business. It's a wild west landscape out there. If you need repair on your panels good luck. One star for service for Guyou.

• 1 out of 5Raj MehtaEdited 4 years ago

  UPDATE to OWNER: Your statement is not true. I did talk to your associate after my review and explained my reasons. She agreed with me and my assessment. So don’t understand when you say “I declined”. That’s completely false statement. Second, I did give him my utility bill. Plus everyone knows utility bill has nothing to do with providing a proposal. Utility bill is used to size the system. So don’t try to play that card “utility bill not provided”. I already told him and your company that I need 6KW system. He had a layout and pricing with him. He told me verbally just the $$ but never gave a proposal to explain why you are 50% more than other reputable companies….. whether you kept him or no longer with company is hard to verify so let’s hope your company and your staff doesn’t make same mistakes again. Any company can be “best” if they can change 50% more!! ORIGINAL: Do not do solar with them. Typical cheap car salesman mentality. The sales guy wanted to give me a “great deal” by charging me 50% more than closest 2nd bid. I had 4 bids all from reputable solar companies with much more expensive solar panels (REC, Panasonic). And this guy wanted to charge 50% more for Canadian Solar panels. And when I asked for a copy of proposal his response “I am here to close deal but looks like you are not ready for Solar”. Never gave me a quote. Had Zero technical knowledge and considered himself “manager”. My installation was very simple/straight forward. Typically cheap car salesman mentality. Tries to talk big game! Needless to say I went with someone else with my solar project. Don’t waste your time with them. Unless you have lot of money and don’t care about cost.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Raj, I apologize for your experience with my salesperson. I am baffled and genuinely concerned. I asked one of our customer service experts to reach out to you and … More

• solar panel installation274
• courteous staff89
• solar project88
• solar panels74
• quick installation40
• clean work area32
• professional installers16
• installation team13
• solar panel removal12
• timely installation10
• battery installation3

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bdub4202005Edited a day ago

  Guyou really goes above and beyond expectations, I can tend to be picky and ask a lot of questions and they’re always willing to respond in a timely and professional manner. I would refer them to anybody looking to install solar. Thanks Guyou!

  Reply from the business

  Thank you so much for your kind words and for taking the time to share your experience. We're glad our team could answer your questions and make the process smooth. Referrals mean a lot to us, and we appreciate you recommending Guyou to … More

• 5 out of 5Cate SalengerEdited a day ago

  Guyou Construction was fabulous. Two young men arrived on time, installed everything quickly and professionally, explained what they were doing and left everything neat and clean. The company arranged everything with Edison so I didn’t have to do anything. Very professional and trustworthy. Very grateful.

  Reply from the business

  Thank you Cate. We are honored to have worked with you and glad to hear you had a great experience!

• 5 out of 5Sherry Swickarda day ago

  24 solar panels with new roof under them...great service for years

  Reply from the business

  Thanks so much, Sherry! We’re thrilled the 24 solar panels and new roof have been providing great service for you. We truly appreciate your trust and loyalty over the years. If you ever need anything else, we’re always here to help.

• 5 out of 5Marsha Wigginsa day ago

  My 29 solar panels from Guyou Construction are exactly suited for our household usage and saves us between $300-$500 a month. Love this!! The installation process was smooth and they are on top of everything. It’s been around six years now and no problems .

• 5 out of 5Nora4 days ago

  Very happy with my solar .service was amazing

  Reply from the business

  Thank you so much, Nora! We’re thrilled to hear you’re very happy with your solar system and that our service was amazing. If you ever need anything or have questions, please reach out and we’ll be glad to help. We appreciate your trust and kind words.

• 5 out of 5Mandy JEdited 6 days ago

  Great staff, Brandon Bowers was a pleasure to work with.

  Reply from the business

  Thank you, Mandy — we’re glad Brandon made your experience a pleasure. I’ll be sure to pass your kind words along to him and the rest of the team. We appreciate your feedback and look forward to serving you again.

• 5 out of 5Staci Roberts-Steelea week ago

  Accurate timeline and great work!

  Reply from the business

  Thank you, Staci — we appreciate your kind words. We're glad the timeline met your expectations and that you're pleased with the work. It was a pleasure working with you, and we look forward to helping again in the future.

• 5 out of 5Christin Pattersona week ago

  I had Guyou install my solar in 2023. My solar went down suddenly, I contacted Guyou and they were on it! They helped communicate with the manufacturer, it was an inverter issue, and they had the new part sent to me immediately. Once delivered, I was able to schedule an appointment promptly and get my solar back up and running. Good communication, thank you!

  Reply from the business

  Thank you, Christin, for trusting Guyou with your solar installation and for the kind words. We’re glad our team could quickly coordinate with the manufacturer, get the replacement inverter part delivered, and restore your system. Clear communication and fast service are priorities for us, and we appreciate you recognizing that. Please reach out anytime if we can help with anything else.

• 5 out of 5George Andrade (P-TownDJz)Edited 2 weeks ago

  I signed up last minute just before the incentives ended & Guyou came through for me. Dealing with the city, SCE, inspectors & permits is a long process and everything was approved, Guyou worked fast, efficient and always kept me informed via email or text. So far it’s been a good experience so I recommend that everyone find a professional company like Guyou. I did my research and dealt with several fly by night companies and they were very pushy & more expensive. I felt safe with Guyou the entire process so I gave them 5 out of 5 stars. Thank you Guyou!

  Reply from the business

  Thank you for your feedback! We're glad our solar installation team provided a smooth experience.

• 5 out of 5Gregory Moody2 weeks ago

  We had solar panels installed by Guyou Construction, and the entire experience exceeded our expectations. From the initial consultation to the final installation, their team was professional, knowledgeable, and communicative every step of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Gregory, thank you so much for your glowing review and for trusting Guyou Construction with your solar installation. We're thrilled our team provided clear communication, punctuality, and high-quality workmanship throughout the project. It means a lot that you're pleased with the finished system and that the process was smooth and stress-free. We'll pass your kind words along to everyone involved. If you ever need support or have questions about your system, please reach out.

• 5 out of 5George Medina2 weeks ago

  Great company especially Marissa she's been great

  Reply from the business

  Thank you so much for the great review, George! We’re thrilled Marissa provided excellent service — we’ll be sure to share your kind words with her. We appreciate your support and look forward to helping you again.

• 5 out of 5Jeff BugayongEdited 3 weeks ago

  One of my solar panels was not working. A representative came over and fixed it pretty quickly. That was a few months ago and everything is still working fine!

  Reply from the business

  Jeff, we are so happy we got that fixed for you, and that it is still working! Thank you for the opportunity and the review

• 5 out of 5Ellen Fiene3 weeks ago

  I had such a great experience with Guyou! They were so helpful throughout the whole process of redoing our roof and then installing our solar panels. I couldn't be happier! I recommend them to everyone i know who's interested in getting any kind of roof or solar project done.

  Reply from the business

  Thank you, Ellen! We’re thrilled you had a great experience with your roof replacement and solar installation. We appreciate your recommendation and are glad our team could be helpful throughout the process. If you or anyone you refer needs assistance in the future, we’re always here to help.

• 5 out of 5MB Kramer4 weeks ago

  The solar and battery backup installers that Guyou sent were great. Both teams showed up on time, explained what they were going to do, did a nice job and cleaned everything up so you couldn’t even tell they were ever there. My husband is a general contractor who prides himself on the quality of his work, said it was “very well done” and “pristine”. Thanks again guys, we love our new solar system!

  Reply from the business

  Thank you so much for the wonderful review, MB. We're thrilled to hear our solar and battery teams were punctual, professional, and left everything pristine, and that a fellow contractor approved of the quality. It means a lot that you love your new solar system. If you need any support or have questions down the road, we’re always here to help.

Imagine flipping a switch and never once thinking about the cost. That peace of mind is closer than you think. Guyou Roofing and Solar specializes in affordable, clean energy technology designed around your unique situation. Whether you are looking to upgrade your lighting with a retrofit solution, monitor your energy consumption in real time, or take the leap into solar energy with a reliable battery backup — our team is ready to help. We are not here to overwhelm you with complicated options. We are here to listen, understand your needs, and guide you toward solutions that truly work for your home or business. Clean energy is not just a trend — it is a smarter, more honest way to live and work. What aspect of your energy use would you most like to take control of first? 3 days agoCall now