Guarantee Roofing & Siding

All 5 of the one and two-star reviews we hold for Guarantee Roofing & Siding, most recent first.

• 1 out of 5Jen HB5 months ago

  They did great work on my roof 2 years ago, however they never finished the soffets or downspouts. I have called 50 times in that 2 years and the latest excuse is that Charisse won’t let her gutter guy do a site visit without her here, as well. (Who does that?) I’ve heard every excuse in the book. She won’t communicate with her front office staff, so all Kathy (yes, I’ve called so much I know her name) can do is try to make excuses for a micro-managing, ineffective leader. The last straw was this morning. I called again and asked why I hadn't been called back this time, but Ms. Yanney assured Kathy that, not ONLY had she called, but we had worked everything out. Total lie. 2 years of waiting for them to do approved work that included siding a small garage. 2 years of rain and snow falling straight off my roof and onto my foundation. I could not be more disgusted with Charisse Yanney. She has proven to be a worthless leader, an ineffective micro-manager and a liar. To be clear, the work that WAS done, was done very well. It’s the follow up work that apparently isn’t worth Charrise’s time. What a way to run a business (into the ground).

• 1 out of 5Chris Morgan3 years ago

  They do not reply to calls or emails when you have a problem. My insurance company needed an itemized bill for us to get the rest of the insurance money. Have been calling and emailing them for 3 months and still no response.

• 1 out of 5Faith Fisher7 years ago

  Guaranteed roofing installed our roof. Once snow came, anytime snow began to thaw, there was a leak that caused water damage in 2 places in our home. One ruined a ceiling and wall, the other area has made a hole in the ceiling. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Matthew Havlik8 years ago

  Called for an appointment but was never called back. Guess I'll take my business elsewhere.

• 1 out of 5Allison Elgert9 years ago

  I m at the Prestwick appts and guarantee is roofing here ....I have a handicap child who rides the bus and has an IEP for her safety to be picked up at her patio and dropped off at patio so driver can watch her get safely in her appt as the …

  Google cut this review short. The full text is on their Google profile.

• communication2

7 more of the 12 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jacob Stevensona month ago

  Kasey is very straight forward and honest with his estimates and bids and they do good work.

• 5 out of 5Bob Naylor4 years ago

  Guaranty roofing is always excellent they have put a roof on my house twice in 30 years I had a problem they came out and looked at it and took care of it immediately I love this place they do great work and they're fast and efficient

• 5 out of 5Ann Marie O'Dell5 years ago

  Two trucks pulled up to do my roof in Early, Iowa filled with Hispanic workers that were meticulous, uniform, focused and in a time I could hardly believe, finished the most beautiful roof in one day! I have a small 1950s one story house and they completely cleaned up all trace of their mess. Very very impressed! Now I want my house sided.

• 5 out of 5Tina Finch6 years ago

  Kasey and Kenny are helpful, knowledgeable and courteous. I had to wait a while for the siding work to be done, but it was definitely worth the wait. Kenny takes such pride in his work and it is much appreciated. I actually think he might be an artist in disguise.

• 5 out of 5Cindy Zeitler7 years ago

  Best price and staff very friendly

• 5 out of 5Shaun Broyhill7 years ago

  Came out next day and took care of me. Has repaired my roof on two separate occasions over the last decade and have not been disappointed.

• 5 out of 5Brooke Gilbert9 years ago

  I had Guaranteed Roofing install 3 windows in a bathroom renovation project. They did a fantastic job! They were professional, friendly and completed the project quickly. I will definitely be using them in the future!

• Licensed

  “…In addition to this we are fully Licensed, Bonded and Insured. broad range of…”

• Warranty offered

  “…of providing quality workmanship and guaranteed dependability. Over the many years…”

• States a founding year

  “…Since 1926, our experienced team of skilled…”

• 24/7 emergency call-out

  “…provide prompt and courteous service..24/7 Ask to speak with one of our home…”

Their site also states: insured, bonded, states years in business, free estimates.