Frontier Siding & Windows

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5Krystal Krug5 years ago

  I signed a contract and paid for half back in December and was told the job would start at the beginning of the year. After calling multiple times over the course of 4 or so months, someone finally showed up to do the work sometime in April. I realize the construction industry is struggling with supply chains and labor shortages, but there was just no communication. Then, the guy who showed up said it would take 4 days to do the job. For some reason he was sent without a crew, and it took him 4 weeks instead. Throughout the process he would pack up all the supplies and his trailer and leave, but then come back a few days later to keep working. Then one day he packed up and left and I got a bill in the mail. The job was obviously unfinished, but he called it good enough. I had to call repeatedly over the next several months to get someone out to look at the incomplete job, work would be done, but it would still be left incomplete. The guy came out to finish the job today, admitting that the spot he was fixing had looked like trash and he should have done better, but he was resistant to the idea that he should walk me around the property to inspect his work--if he had done that in May he would have seen all of the issues right away. Hopefully it is actually done now, but it's been a frustrating, drawn out process. They need better communication and customer service, and the jobs should be inspected so there is assurance it got done the first time.

  Reply from the business

  Thank you for taking the time to share your experience. We sincerely apologize for the delays, lack of communication, and the frustration you’ve had to deal with throughout your project. Your feedback highlights areas where we fell short, … More

• 2 out of 5Steven Inman5 years ago

  Never called me back

  Reply from the business

  We apologize for the lack of follow-up you experienced. Frontier Siding & Windows is now under new management, and we’re committed to improving our responsiveness and customer service. We appreciate your feedback and would welcome the opportunity to assist you—please feel free to reach out.

• 1 out of 5Diana Ward5 years ago

  I have a mobile home that I want to replace the windows and a representative went out and measured to give me a quote. That was 2 wks ago and I never heard from him. I called and talked to his office person twice and each time she told me he would call me back but never did. O also sent him an email with no response.

  Reply from the business

  Thank you for bringing this to our attention, and we sincerely apologize for the lack of follow-up. That’s not the level of service we strive to provide. Frontier Siding & Windows is now under new management, and we are actively working to … More

• 1 out of 5Andee Sage5 years ago

  Made an appoint to have an estimate done for windows, new siding on our almost 3000 sq. foot home, and new doors for our home. Jason came out and talked to my husband. He was here for over an hour getting measurements of all of our windows, our doors, and even provided my husband with siding books so we could determine what we wanted to get ordered. We were told we would get an estimate in a few days. Never got it. My husband contacted him twice and even emailed him to ensure he had the correct email address to send the estimate to, but still have not received it over 2 months later.

  Reply from the business

  Thank you for sharing your experience, and we sincerely apologize for the lack of follow-through. We understand how frustrating it is to invest your time and not receive the communication you were promised. Frontier Siding & Windows is now … More

• 1 out of 5Gerlinde WilliamsEdited 5 years ago

  Had somebody ( Jason) come to the house for an estimate but never got one, Called twice and I was told I get a call back from Jason. That's been a month ago and never got a call back or an estimate. Talking about a job in the $8,000. I guess the job was not worth an estimate

  Reply from the business

  Thank you for taking the time to share your experience. We sincerely apologize for the lack of follow-up and communication you received—that’s not the level of service we aim to provide. Frontier Siding & Windows is now under new … More

• 1 out of 5Richard Potts6 years ago

  Never provided estimate. He came to my house, spent an hour looking at siding needs, talking, etc. A month later I called to attempt to get an estimate, he said he would work on it over the weekend. That was three months ago. How does he expect to get business if he won't even give an estimate (not to mention the lack of honesty and integrity revealed by never following up)? Would have been a job with several thousand dollars. Not recommended.

  Reply from the business

  Thank you for your honest feedback. We sincerely apologize for the lack of follow-up and the frustration it caused. Your time is valuable, and it's unacceptable that you never received the estimate after your appointment. Frontier Siding & … More

• 1 out of 5K W6 years ago

  No different than the other reviews; came to the house promptly; Jason was great and explained everything very thoroughly. He said he would email me the quote and I never received it. I called two weeks later and they said he would call me back, I called two weeks later and the same response. I ended up spending $12,000 elsewhere?

  Reply from the business

  Thank you for sharing your experience, and we sincerely apologize for the lack of follow-up after your appointment. While we’re glad to hear the initial visit was helpful, we understand how disappointing and frustrating it is to be left without the quote and communication you were promised. Frontier Siding & Windows is now under new management, and we are actively working to correct issues like this and improve our customer service from start to finish. We appreciate your feedback—it helps us do better moving forward. We regret missing the opportunity to work with you and hope to earn your trust in the future.

• 1 out of 5Shooter Tutor6 years ago

  Frontier glass was prompt in meeting with me at my home, getting measurements of the windows to be replaced. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your experience. We sincerely apologize for the lack of follow-up after your initial appointment. That’s not the level of service we aim to provide, and we understand how frustrating it must have been to receive no communication despite your efforts. Frontier Siding & Windows is now under new management, and we are working hard to improve our responsiveness, accountability, and overall customer experience. Your feedback is important to us, and we truly appreciate the opportunity to do better moving forward.

• communication4
• estimate3
• management3
• window replacement2
• timeliness2
• quality work2
• siding needs2
• property2
• project2
• products2

11 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Taylor Seales4 weeks ago

  Frontier came through big time on the siding of our home. Jeremy was great to work with picking out options and answering questions about the whole process. Daniel and his crew did a top notch job installing the siding. They were timely, clean, and clearly took pride in their work. Very happy customer here and would highly recommend Frontier for your next project.

  Reply from the business

  Thank you for your wonderful review and recommendation. We truly appreciate you trusting Frontier with your home's siding project. It was a pleasure helping you choose the right options, and we are glad we could answer your questions throughout the process. I will be sure to share your kind words with Dan and his crew. Thank you again for choosing Frontier Siding & Windows. We hope you enjoy your home's new look for many years to come!

• 5 out of 5Michael Smith5 months ago

  The team at Frontier Siding and Windows in Stillwater recently completed a full re-siding of my home, along with new gutters and a few other things. I have to say, my family and I are so pleased with the result that I’m now writing my very first review ever. First of all, Melissa in the front office was always on point in dealing with me in a pleasant and helpful way, and was so good at taking my money on this very large job that I hardly regretted having to give it to her! That’s saying something. Dan’s siding skills and Holten’s people skills made for a great installation team, and they were not only very willing and able to make our home look beautiful, but also to make the few adjustments I requested. They also did a great job of coordinating with another company working on our project at the same time. But ultimately, I’d like to thank Jeremy for managing this project in a way that certainly exceeded my expectations. He handled everything with a sense of honor, respect, attention to detail, and clear, direct, positive communications. I understand you should expect to find these things with any company you hire, but in this day and age sadly it is simply no longer true. That is why we are so glad to have found Frontier Siding and Windows. I would highly recommend them for your next project. Based on my experience, I'd say you seriously need to hire these people!

  Reply from the business

  Thank you for taking the time to write your first review with us, it truly means a lot to all of us here at Frontier. We’re happy to hear how pleased you and your family are with the finished project! While coordinating a large project is no small task, it is great to hear that we exceeded your expectations. We appreciate your recognition of the teamwork and coordination throughout the project, that is something we strive for on every job! We’ll be sure to pass your kind words along to the team. Thank you again for your trust, your business, and your recommendation. It was a pleasure working on your home, and we’re always here if you need anything in the future!

• 5 out of 5Kelly Payne9 months ago

  So glad I used Frontier Siding & Windows in Stillwater, Ok. The new Mgr. Jeremy was super helpful in helping me pick the right products needed and the guys he sent out worked nonstop to get the siding up and they did a great job cleaning up afterwards. Daniel Gutzwiller was the main contractor and all I can say is “ Dan is the man!” He was hardworking and honest and did a great job!

  Reply from the business

  Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with our team. Jeremy and Daniel take a lot of pride in making sure every project is done right from start to finish. We truly appreciate your business and for choosing Frontier Siding & Windows!

• 5 out of 5Megan H10 months ago

  These guys do a great job. Jeremy is a great manager, you gotta talk to him! We got all of our windows replaced and had a great experience!

  Reply from the business

  Thank you so much for the kind words! We’re thrilled to hear you had a great experience with your window replacement. The entire Frontier team truly appreciate your trust in us and your recommendation. Enjoy your new windows!

• 5 out of 5wwwilliamk11 months ago

  as an Alside distributor they were able to order a replacement sash for my window with a broken pane. Took a few weeks to get in but new sash is a perfect replacement!

  Reply from the business

  Thank you for the 5-star review! We’re glad we could help get the new sash ordered. We appreciate your patience with the lead time and are happy to know you’re satisfied with the result. If you ever need anything else, we’re here to help!

• 5 out of 5Heather Cannona year ago

  Fantastic Service and Quality! I cannot recommend Frontier Siding enough! Their team was professional, knowledgeable, and went above and beyond to ensure everything was perfect, from the initial consultation to the final installation. Whether it’s siding, windows, or awnings, they offer top-quality products and exceptional service. I was especially impressed with their work on storefront solutions and power awnings. If you’re looking for siding or exterior solutions, Frontier Siding is the way to go! With locations in Ponca City and Stillwater, they make it easy to get high-quality work done. Thank you for making this process so smooth and delivering fantastic results!

  Reply from the business

  Thank you for the wonderful review! We’re thrilled to hear you had such a positive experience with our team from start to finish. Providing quality products and exceptional service is always our goal, and we’re so glad we could deliver that for you. We truly appreciate your recommendation and support — it means a lot to our entire team!

• 5 out of 5Frances Weckera year ago

  We were hit with a terrible hailstorm that totaled our siding. Frontier came out and gave us a reasonable bid. It took awhile for their installers to get to us because so many people needed siding work, but stayed in contact with us. Tamara, the front desk person, was friendly and very helpful! The installers were very professional and did a great job. They made every effort to make our old house look new again! We are very pleased with the outcome!

  Reply from the business

  Thank you so much for your kind words and for taking the time to share your experience! We're glad we could help after the storm and appreciate your patience during the busy season. It's great to hear that Tamara and our installation team provided the service and support you needed. We're thrilled that you're pleased with the results and that your home is looking like new again!

• 5 out of 5Brian JohnsonEdited a year ago

  Previously, I posted a not so glowing review of Frontier Siding, now that they're under new management I thought I'd give them a try. I needed some siding repaired and replaced. They arrived on schedule and did a wonderful job. The new manager, Jeremy, seems to have his act together and is eager to get this business back on top. Thanks for taking care of our siding and good luck!

  Reply from the business

  Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. We understand how frustrating it can be not to receive timely communication, especially after investing in a project. Frontier Siding & … More

• 5 out of 5Larry Archer2 years ago

  I don’t know the particulars of those early reviews however I can give you a review of our experience with Frontier Siding and Windows. Jason was very responsive to our inquiry about getting new doors. We called him and he came out the next …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your experience! We're so glad our team was able to provide prompt, knowledgeable service and deliver quality products that met your needs. It’s great to know the new doors are performing well and helping with those draft issues. We truly appreciate your recommendation and the trust you placed in us!

• 1 out of 5Diana Reddington7 years ago

  I called so many times about a problem with their siding and they never returned my phone calls!!!!

  Reply from the business

  We’re very sorry to hear about your experience and the lack of response regarding your siding issue. Frontier Siding & Windows is now under new management, and we are actively working to improve our customer service and follow-up. Your … More

• 1 out of 5Diana Reddington9 years ago

  I have been calling for months to have a problem fixed. They agreed that the job was not done right and told me would take care of it. It is still not fixed and they will not return my calls.

  Reply from the business

  We sincerely apologize for the frustration you’ve experienced and the lack of follow-up regarding your repair. Frontier Siding & Windows is now under new management, and we are committed to improving our communication and customer service. Your concerns matter to us, and we’d appreciate the opportunity to make things right. Please don’t hesitate to reach out—we’re here to help with anything you may need.

• States years in business

  “…Shepard - General Manager Mark brings over 30 years of experience in installation, sales…”

• Free estimates

  “…Contact Us for a No Obligation, Free Estimate! Home About Us Siding Windows Doors…”

• Financing available

  “…4012 W Lakeview | Stillwater, OK 74075 Financing Available-18 Months No Interest! Contact Us for…”

• Family owned

  “…We are a family owned business that is managed by owner…”

Their site also states: states a founding year.