DBM Roofing

All 5 of the one and two-star reviews we hold for DBM Roofing, most recent first.

• 1 out of 5Ambera year ago

  I am reviewing DBM Roofing because the good reviews are why I chose them, so I want to make sure the next person doesn't make the same mistake. I do not recommend this company. We engaged with them in 2024 for a roof replacement, proactively because ours was 20 years old and had some soft spots. Without scheduling the service, the company randomly showed up at our house one morning when no one was home and started the replacement, even though they were supposed to wait until we were finished replacing the existing fascia boards since that was not in their wheelhouse as roofers. Thankfully, my husband was able to get home quickly and complete the fascia while they were here since the roof flashing has to be installed over it. It was luck that made him come home while they were here, because he witnessed them lay shingles over rotted boards instead of replacing the rotted boards as agreed, even though we agreed to pay for every board that needed replacing so they weren't losing anything by doing it correctly. Only after he said something about the rotted boards did they redo their work in that section to replace it. The crew left nails all over our yard, so much so that we had to purchase a magnet roller to clean it up ourselves. They also used one of our stone yard pavers to support their supply trailer without asking and broke the paver, and left it without telling us. They had to return a few weeks later to install a roof ventilation box that they were supposed to install on the first visit, but didn't bring their own tools so had to use ours (they also showed up two hours earlier than what was scheduled). Lastly, when we received our final invoice for them, they incorrectly listed that we already paid half when we had actually not paid anything, so I had to ask them to correct it. Fast forward to only EIGHT MONTHS later and said new roof is now leaking onto our ceiling. I called them immediately upon our discovery of this on a Wednesday, was told someone would be

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kimmy Jaya year ago

  Never came or called to cancel

  Reply from the business

  Kimmy, we sincerely apologize for the missed appointment and the lack of communication on our end. Due to technical issues with Google’s scheduling integration following Hurricane Helene, some appointments have unfortunately not come through as they should. This is not the level of service we strive for, as we take great pride in being prompt and reliable. Someone from our team will be reaching out to you shortly to make this right and assist with your roofing needs if possible. We truly appreciate your patience and the opportunity to correct this!

• 2 out of 5Richard FeatherstonEdited 2 years ago

  The flashing around the chimney leaked during the following hard rain. The workmen did something to the flashing since then. It hasn't rained hard enough to say it won't leak. I will keep you posted. We have had two hard rains recently, and the flashing around the chimney has not leaked.

  Reply from the business

  Hey Richard. Thank you for the information. Please keep us updated here, as well as over the phone so we can make this right if our repair work didn't prevent the leaking. We definitely want to make sure you are taken care of here.

• 1 out of 5Cudamhsa Cudhu5 years ago

  They put a new roof on my place they were supposed to put a new roof on my father’s place with the gutters they accidentally ripped my gutters off and then refused to put them back on. They also left a mess of nails and debris and material in my yard for over a month I had to go out and do the cleanup for them.

  Reply from the business

  Hi Mr Cudhu, We are sorry to hear of your dissatisfaction. We would love the opportunity to discuss your issue and work toward a resolution if it is an error on our part. Please reach out to our company if it was an installation & sale by DBM Roofing. Thank you and God Bless you.

• 1 out of 5william harrelson6 years ago

  Not sure what entitles Toombs county business to ride through Savannah and litter our streets with your road signs. Campaign and real estate signs are enough as it is. Please keep your trashy looking advertisements in your own county. You put one out right in front of my house and I don’t appreciate it.

  Reply from the business

  William, we appreciate you taking the time to share your feedback. We always strive to be respectful of the communities we serve, and we regret if our signage caused any frustration. Our goal is to ensure homeowners know where to find reliable roofing services, but we also value being good neighbors. Thank you for bringing this to our attention.

• hurricane helene13
• quick response10
• professional crew9
• leak repair8
• estimate7
• new shingles6
• new roof installation3
• siding repair3
• polite workers3
• yard cleanup3
• affordability3
• shingle installation2

14 more of the 189 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Nancy Thomasa week ago

  We are experiencing an excellent outcome with the roofing/gutter work that DBM's Chris Bryant took care of. This was a complicated situation with 2 years of trying to figure out the problem on the roofing of a 50 year old building. Chris did a thorough examination of all of the roofing and found the problem...2 other companies had not been able to uncover the issue. We are very pleased as all leaks have ceased since the total gutter repair done by DBM!

  Reply from the business

  Mrs. Nancy, thank you so much for your wonderful 5-star review and for trusting DBM Roofing with such a challenging situation. After dealing with this issue for two years, we are especially glad that Chris was able to thoroughly evaluate the roofing system, identify the source of the problem, and provide a solution that has stopped the leaks. We take great pride in looking beyond the obvious and taking the time to determine what is truly causing a problem before recommending a repair. We’ll be sure to share your kind words with Chris and our team. Thank you again for choosing DBM Roofing. We truly appreciate your trust and are so pleased to know you are happy with the results!

• 5 out of 5betty thomas3 weeks ago

  DBM Roofing did a wonderful job on my new roof, their work was quick and efficient. Chris was wonderful to work with from beginning to the end always professional.

  Reply from the business

  Thank you so much, Betty, for your wonderful 5-star review! We truly appreciate you trusting DBM Roofing with your new roof. We're thrilled to hear you were happy with our pricing, the quality of our work, and the efficiency of our crew. Chris will especially appreciate your kind words—he takes great pride in providing professional service and making sure every customer has a great experience from start to finish. Thank you again for choosing DBM Roofing. It was our pleasure to serve you, and we hope you enjoy your new roof for many years to come!

• 5 out of 5Anthony Curl2 months ago

  Roof repairs were completed on time and at a fair price

  Reply from the business

  Anthony, Thank you so much the five star review and the opportunity to repair your roof! We are thankful for each and every wonderful customer like you, that chooses DBM Roofing.

• 5 out of 5Bishop Summerset2 months ago

  We recently had our roof completed by DBM Roofing, and we could not be more pleased with the entire experience. From start to finish, the service was professional, dependable, and high quality. Chris was always reachable both before and after the job, which gave us great peace of mind throughout the process. The crew worked hard, completed the job efficiently, and did an excellent job cleaning up afterward. Everything was left neat and spotless. Most importantly, the roof looks great, and we are totally satisfied with the results. Thank you to Chris and the entire team at DBM Roofing for a job well done. We highly recommend them to anyone needing roofing work completed the right way!

  Reply from the business

  Thank you so much, Bishop, for your kind words and for trusting DBM Roofing with your roofing project. We truly appreciate you taking the time to share your experience. We are grateful to hear that you were pleased with the professionalism, communication, and quality of work provided by our team. Chris takes great pride in being available for our customers throughout the entire process, and we know he will appreciate your recognition. Our crews work hard to ensure every project is completed efficiently while also leaving each property clean and cared for, so it means a great deal to hear that reflected in your experience. Most importantly, we are thankful that you are completely satisfied with your new roof. Thank you again for your recommendation and support of DBM Roofing. It was an honor to serve you, and we are always here if you ever need us in the future.

• 5 out of 5Mark Norton3 months ago

  Brandon with DBM Roofing was and is a delight to work with. Very responsive and professional. Resolved all issues, "very few" in a most timely manner. Excellent to work with.

  Reply from the business

  Thank you so much, Mark, for the great review and for trusting DBM Roofing with your roof installation project. We truly appreciate your kind words about Brandon and our team. Providing responsive communication, professionalism, and quality workmanship from start to finish is always our goal, and we are thankful to hear that your experience reflected that. We’re also glad any concerns along the way were handled quickly and efficiently. Thank you again for your support and recommendation. It was a pleasure working with you, and we appreciate the opportunity to serve you.

• 5 out of 5Samantha Fritz3 months ago

  Five Stars to DBM Roofing. From the very beginning, getting an appointment on the calendar was an absolute breeze. The team showed up exactly when they said they would and worked with impressive efficiency to get the job done right. On top of their great work, the entire staff was incredibly friendly and professional throughout the whole process.

  Reply from the business

  Thank you so much for the 5-star review and for trusting DBM Roofing with your project! We truly appreciate your kind words about our team. From scheduling to completion, we strive to make every step of the process smooth, professional, and stress-free for our customers. We’re proud to hear our crew’s efficiency, punctuality, and friendly service stood out to you. Thank you again for your support and for choosing DBM Roofing to help protect what matters most!

• 5 out of 5B Radd4 months ago

  I live a long distance from my property that needed a new roof. Elias was kind enough to return to the property and take more detailed photos in order to provide me with a great overview of the current conditions of the roof. The DBM crewed showed up and did a quick and thorough re-roof of my unit. All of my requests were addressed promptly and completely.

  Reply from the business

  Thank you so much for the wonderful review and for trusting DBM Roofing with your property, especially from a long distance away. We understand how important communication and transparency are in those situations, and we’re glad Elias was able to provide the detailed photos and updates needed to give you peace of mind throughout the process. We truly appreciate your kind words about our crew and are happy to hear the project was completed quickly, thoroughly, and to your satisfaction. Thank you again for choosing DBM Roofing to help protect what matters most!

• 5 out of 5chris royer4 months ago

  Extremely satisfied with the results. Thank you!

  Reply from the business

  Thank you so much for the 5-star review! We are thrilled to hear you were extremely satisfied with the results. Our team works hard to provide quality workmanship and excellent customer service on every project. We truly appreciate your support and your trust in DBM Roofing. Thank you again for choosing us to help protect what matters most!

• 5 out of 5marcus lewis4 months ago

  Very professional and quick service. Would recommend to anyone needing roofing services.

  Reply from the business

  Marcus, thank you for the great review! We truly appreciate your kind words and are glad to hear you were pleased with our professionalism and quick service. It means a lot that you would recommend DBM Roofing to others. If you ever need anything in the future, we’re always here to help!

• 5 out of 5Kelly Flowers5 months ago

  My service was quick and affordable, great job

  Reply from the business

  Hi Kelly, thank you so much for your 5-star review! We’re glad to hear you were happy with the quick service and affordable pricing. At DBM Roofing, we work hard to provide quality workmanship while keeping the process smooth and efficient for our customers. It means a lot that you trusted us with your project. If you ever need us again, don’t hesitate to reach out! — The DBM Roofing Team

• 5 out of 5Joann CofieldEdited 5 months ago

  Chimney area rotting away. DBM came and replaced boards and roofing tiles. They were professional, cleaned up the area and speedy. Great job very happy with DBM roofing.

  Reply from the business

  Thank you Joann for the kind words. We are happy to hear that you were pleased with the work and service provided by DBM Roofing. We are grateful for the opportunity to work for customers like you. As always, we appreciate your business and taking the time to leave a wonderful review.

• 5 out of 5Gaby Jacob5 months ago

  Brandon Lowe was amazing! He was very helpful and did his best to help me with my roof.

  Reply from the business

  Thank you so much for your kind words and for trusting DBM Roofing! We’re proud to hear that Brandon took great care of you—he truly represents the level of service and dedication we strive to provide every customer. We appreciate your support and are always here if you need anything in the future!

• 5 out of 5Susan Montford5 months ago

  We had a sudden leak, contacted DBM roofing and they were there within 24 hours. Then less than 3 days, from the original leak starting, our roof was examined, fixed (very reasonably), and the service was amazing!! Will use them every time!!!

  Reply from the business

  Susan, thank you so much for the amazing review! We know how stressful a sudden leak can be, and we’re so glad our team was able to respond quickly and get everything taken care of for you in a timely and affordable way. It truly means a lot to hear that you were happy with the service. We appreciate your trust in DBM Roofing and look forward to being your go-to for any future roofing needs! Thank you for taking the time to leave us a review and allowing us to be your roofing company! We are beyond grateful for customers like you!

• 5 out of 5Mary Sharpe6 months ago

  My roof repair with DBM was done in a timely manner ;from Chris coming out doing the Assessment to getting the job done. Even though I wasn't in the state Chris followed through sending pictures from beginning to ending. I was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Mary, for your wonderful review! We’re so glad Chris was able to keep you informed throughout the entire process and deliver the level of service you deserve—even while you were out of state. At DBM Roofing, clear communication and quality workmanship are always our priorities. We truly appreciate your trust and recommendation, and we’re here anytime you need us!

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• Insured

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• States years in business

  “…and South Carolina DBM Roofing brings over 10 years of experienced roof installation…”

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