Roofing contractor
DaBella
970 Pier View Dr Ste. B, Idaho Falls, ID 83402
- Google average
- 4.5
- Ratings counted
- 914
- One and two star
- 103 of 914(11.3%)
- Idaho median
- 1.5%
The first three are Google’s own figures for DaBella, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Idaho roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 750 | 82% | |
|---|---|---|---|
| 4 | 56 | 6% | |
| 3 | 5 | 1% | |
| 2 | 6 | 1% | |
| 1 | 97 | 11% |
Higher than most — the typical roofer in Idaho sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 12 one and two-star reviews we hold, most recent first.
- 1 out of 5Cyril Westwood3 days ago
ABSOLUTELY IRRITATING SALES TACTICS!! I'VE TOLD YOUR GUY NO SEVERAL TIMES AND YOU DON'T GET THE MESSAGE. NO! NO NO NO NO NO NO NO NO NO NO
Reply from the business
We’re regret hearing that you had a negative experience, Cyril. Thank you for bringing this to our attention. We are currently investigating this matter to ensure any deviations from our standard procedures are addressed promptly. It is important to ensure every home and personal boundaries are respected.
- 1 out of 5Zack Combs5 days ago
The salesmen were nice and I really did like their windows but I have a gee issues with this company. 1. The salesmen said we will take 60-90 minutes to explain our windows and work out a price. They then proceeded to stay at my house for more than 3 hours, I told them multiple times I cannot meet the price they were asking and we just won't be able to make a deal and they refused to get the message. I told them multiple times that it was time to wrap it up and go as it was getting really late and I still hadn't fed my family dinner. My wife even came out and told them to leave and they still didnt listen. 2. After they left for the next 3 days in a row they kept calling me asking if they can work out another deal. I continued to tell them each time no I do not have to money to replace 10 windows on my home when I only asked for a quote on 1 window.
Reply from the business
We regret any negative experience you encountered and appreciate you for sharing it with us, Zack. We’re committed to delivering the best service possible, and we’d love to hear more. Please reach out to us at (855) 322-3552, option 1. We look forward to addressing your concerns directly!
- 1 out of 5Jean Amory6 days ago
Deceitful practice and pushy sales guy. Grey was pushy for 4 hours to get a sale. Would never go with their company if this is their practice. Would give a zero if that was on the scale.
Reply from the business
We regret hearing that we did not meet your expectations, Jean. Our goal is to provide homeowners with information and options so they can make the best decision for their needs, and we take concerns regarding the consultation process seriously. If there are any questions our Customer Service team is available at 1 855 322 3552, option 1.
- 1 out of 5Kathleen Lewis2 months ago
Over priced and pressure sales
Reply from the business
Thank you for sharing your feedback, Kathleen. It's unfortunate to hear that we didn’t meet your expectations. Your experience is important to us, and we’d love a chance to improve. Please call us at (855) 322-3552, prompt 1, so we can address your concerns directly.
- 1 out of 5Brady Doyle2 months ago
Very pushy, came to my door at 9:30 at night banging on it like they were cops with a warrant waking up my kids and dogs. Triple the price of what it should cost and will make you feel inadequate if you don’t purchase through them. Stay far away. I got my new roof done through a different company here local for a 1/3 the cost using the same materials with the same warranty. If I could give lower then 1 star i would.
Reply from the business
Thank you for sharing your experience, Brady. We’ve escalated your concerns to our local office to be addressed. If you have any further concerns, our Customer Service team is available at 1-855-322-3552, prompt 1.
- 1 out of 5Andrea McKeen4 months ago
We were approached by two representatives about scheduling a free roof replacement estimate which we did. Another representative came out the next morning and I tried to make it very clear to him that we just wanted the free estimate, and we weren't planning on having the work done because we were thinking about selling. Apparently he wasn't listening to me because he started talking about contracts which was an immediate red flag. He was out in the driveway on his phone and I heard him refer to me as "the wife", to be very clear, I am the homeowner. He also referred to my husband as "the boss man", which I found incredibly offensive. All around a really bad experience.
Reply from the business
Andrea, thank you for bringing this feedback to our attention. We expect every interaction to be respectful, attentive, and aligned with a homeowner’s stated goals, and your comments have been shared with our leadership team for review. … More
- 1 out of 5Sean Small5 months ago
I'm actually surprised with how high DaBella is rated on Google. I was wanting a quote on a window replacement (easy enough, right?) and who showed up were too very pushy and persuasive car salesmen, but who are selling window replacements. They will initially give you a quote after 1.5 hours of explaining how their product works, that's fine, but I was not expecting such a time commitment. They do the whole "I will talk to my manager" phone call right in front of you to "try to get a better price". They always do this, and always magically get a lower price. They tried to convince me not to get other offers, to sign same day, and was insistent on continuing trying to explain they could talk to their manager or manufacturer to get a lower price, even though I've already made it clear I'm not interested. $5k for two windows? (46"x91" and 28" circular). No thanks. I feel bad for anyone else who has been scammed by this company. I did not move forward with them, so I cannot speak as to the workmanship. I'm sure it's fine. But I'm also sure there are much cheaper and honest companies to use instead.
Reply from the business
Sean, thank you for bringing this to our attention. We are currently investigating this matter to ensure any deviations from our standard procedures are addressed promptly. It is important to ensure every home and personal boundaries are … More
- 1 out of 5Bergen Says6 months ago
A marketing team that isn't honest about what to expect and overly pushy salesman that were inside of our house in the evening for hours. Yes. Inside. On a weeknight. Very inconvenient and not at all what was pitched to us by the initial marketer. Despite multiple instances of us declining service, we continue to receive multiple phone calls per day. We would never seek them out or recommend them based on their awful tactics and behavior.
Reply from the business
We apologize for any inconvenience caused by this experience. Your feedback about the marketing communication and the lengthy evening visit is invaluable to us. We understand your frustration with receiving multiple calls after declining … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- knowledgeable staff344
- new roof143
- siding93
- personable staff76
- window replacement63
- informative staff39
- thorough inspection34
- financing options32
- warranty32
- no pressure sales21
Other reviews we hold
14 more of the 31 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5perfectpitchtodd3 days ago
Although we decided the bathroom upgrade wasn't in our budget, the people from DeBella were professional and understanding. Josh and Clark were able to explain what the entire process would be like. I would definitely recommend them for anyone needing work done by professionals. Bathroom
Reply from the business
Thank you, Perfectpitchtodd, for the kind words! We're glad Josh and Clark made a positive impression. Whenever you're ready for that bathroom upgrade, we'll be here to help!
- 5 out of 5gina neala week ago
This is our second time using DaBella for Windows on our house. We are doing upgrades in phases and they are working with us along the way. Thanks team, for doing a great job.
Reply from the business
Thank you for choosing DaBella again, Gina! We love working with you through each phase of your home upgrades. We're here whenever you're ready for the next step!
- 5 out of 5Julie Carlsen2 weeks ago
I had Dabella come out to take another look at my windows to give me an updated cost and they educated me on the current condition of my windows. Very kind would recommend.
Reply from the business
Thank you for your wonderful feedback, Julie! We're glad we could educate you on your windows and look forward to working with you in the future!
- 5 out of 5Isaac K2 weeks ago
Very informative and educated staff. Ash and Kylar were extremely friendly and helpful! They have a lot of options and can help you figure out what works for your home or budget.
Reply from the business
Thank you for the fantastic review, Isaac! We're thrilled that Ash and Kylar provided you with a welcoming and informative experience. We look forward to helping you with your home improvement needs!
- 5 out of 5Diane Noe3 weeks ago
These are very good and very thorough too. Krey and his partner Braden did a great job.
Reply from the business
Thank you for the kind words, Diane! We're happy Krey and Braden did a great job for you. We're here whenever you need us. Thanks for choosing DaBella!
- 5 out of 5Steven Demitropoulosa month ago
Mathias and Jace were very well knowledgeable in their products and answered all my questions. Their products are high quality and the warranty they offer is superior. I appreciate them talking to us.
Reply from the business
Thank you for the kind words, Steven! It was a pleasure meeting with you. We're here whenever you're ready to take the next step with DaBella!
- 5 out of 5Kalin Craynora month ago
Jose came by to get a quote for getting siding done. He brought everything with him to get a 3D model of our home and provided excellent information about the different options they have. Very professional and helpful during our meeting!
Reply from the business
Kalin, thank you for the kind feedback! We're glad Jose was helpful. We're here whenever you're ready to take the next step!
- 5 out of 5Stephen Westa month ago
Very knowledgeable in the product, answered my questions and explained the process clearly. Worked with Devin and Gio.
Reply from the business
Thank you, Stephen, for the kind words! We're glad Devin and Gio could answer your questions and explain the process clearly. We look forward to working with you!
- 5 out of 5Sonja Traughbera month ago
Josh was so amazing. He explained everything in detail. Very pleasant to be around. Would highly recommend recommend!
Reply from the business
Thank you for the wonderful feedback, Sonja! We're happy Josh could provide such an informative and pleasant experience. DaBella is here for you whenever you're ready!
- 5 out of 5Jeff Hunta month ago
Bennett and mathias were greet came looked at siding show good options good product they were great thank for the information and options
Reply from the business
Thank you, Jeff! We're glad Bennett and Mathias were helpful in providing you with great options. We appreciate your kind words and look forward to working with you!
- 5 out of 5Bob Fitzsimmons FITZa month ago
Very professional
Reply from the business
Thank you, Bob! We're glad you had a positive experience and look forward to working with you again!
- 5 out of 5Brooke MIller2 months ago
Jace and Krey out of the Idaho Falls store do a great job with the Debella presentation. They are courteous and informative and work hard to earn the customer’s business. The products they represent are top of the line. Thumbs up!
Reply from the business
Thank you, Brooke! We're glad Jace and Krey made a great impression. We appreciate your kind words and stellar rating.
- 5 out of 5John Burgoyne2 months ago
Ammon came to the door and was great to talk to! We booked a meeting. Then Ash and Aaron showed up and were very informative and helpful! We loved talking with them. They really opened our eyes as to what needed to be done. We weren’t able to move forward this moment but we will reach out in the future when we are ready to go. Thank you!
Reply from the business
Thank you for your wonderful feedback, John! We're honored to be part of your home improvement journey and look forward to working with you in the future!
- 5 out of 5Chris2 months ago
Ash & Brandon were exceptional to work with! Very personable!
Reply from the business
Thank you for the fantastic review, Chris! We're thrilled that Ash & Brandon provided you with such a great experience.
The latest post from this business
Posted by DaBella to their own Google profile 3 months ago. Their words, not ours.
After a storm, roof damage isn’t always obvious. Wind can lift shingles, break their seals, or loosen flashing without anything visibly missing. Signs to watch for include curling or uneven shingles and excess granules in gutters. Damage can start at wind speeds as low as 45–60 mph, especially on older roofs. Even without leaks, hidden issues can weaken your roof over time, so a quick visual check from the ground after major wind events is a smart habit. Learn more about how to spot and handle wind damage by clicking the link belowApr 13, 2026Learn more
What DaBella says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Customer Service Payment Portal FAQs Warranty Information Center CORPORATE About…”
Free estimates
“…Payment Portal CLOSE CALL US GET FREE QUOTE SERVICES Roofing Siding Windows Baths…”
Other roofers in Idaho Falls
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Slade Roofingnew shingles, courteous staff, competitive pricing5.0519 ratings0.8% one and two star(208) 346-7880 | 5.0 | 519 | 0.8%4 of 519 | (208) 346-7880 |
| Roof Rescuetimeliness, follow up inspection, courteous staff4.8469 ratings4.1% one and two star(208) 932-8178 | 4.8 | 469 | 4.1%19 of 469 | (208) 932-8178 |
| Wright Roofing Incpolite staff, fair pricing, easy process4.8140 ratings4.3% one and two star(208) 522-4474 | 4.8 | 140 | 4.3%6 of 140 | (208) 522-4474 |
| EZ Exteriorssiding repair, rain gutter installation, exterior finishing5.0137 ratings0% one and two star(208) 530-7003 | 5.0 | 137 | 0%0 of 137 | (208) 530-7003 |
| Premier Roofing & Restorationspricing, roof replacement, responsive staff4.993 ratings2.2% one and two star(208) 351-5340 | 4.9 | 93 | 2.2%2 of 93 | (208) 351-5340 |
| High Country Exteriorsroof shingling, polite crew, fast crew5.071 ratings0% one and two star(208) 776-1227 | 5.0 | 71 | 0%0 of 71 | (208) 776-1227 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 914 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 33, of which 31 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.