Crew Contracting LLC

The only one or two-star review we hold for Crew Contracting LLC.

• 1 out of 5Taylor Hillmick2 years ago

  This review is partly to do with craftsmanship and mostly to do with customer service. I used Crew Contracting to replace our roof on our old home. This part was seamless as it appears they did fine work and worked efficiently. Fast forward 6 months, some of the boards they used were lifting away from the trusses. I tried to contact them to come take a look, but nobody ever answered or got back to me. Fast forward to 1 year post-project, my wife and I sold our home and in our inspection it was found that most of the seams where shingles meet a roof switchback were not nailed in properly, leading to exposure to moisture. Again, contacted them several times to talk about builder warranty information, only to get punted around to another employee on every call and no resolution. This process took about 4 weeks to even get a response as they wouldn’t answer calls or they would say they’d call me back later with more information. They knew we were on a timeline, and it felt like they took every opportunity to delay answering my calls and questions in hopes that they wouldn’t have to follow up on their project. Incredibly frustrating to deal with.

• efficient crew7
• damage6
• polite staff6
• roof underlayment replacement4
• attic inspection4
• quick job completion2
• quality roof2
• free estimate2
• fast crew2
• honest staff2

14 more of the 103 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Susie Neas2 days ago

  Harrison was so amazing to deal with. He did the inspection of our roof and thoroughly explained the damage and what needed done without being pushy or overbearing. The work was completed on time with no issues. We couldn’t be more pleased with our decision to use Crew Contracting.

• 5 out of 5Karen3 days ago

  Harrison was very informative and answered all my questions and concerns and am happy to be doing business with this company.

• 5 out of 5Desiree Hernandez3 days ago

  Happy and satisfied with my new roof thank you crew contracting

• 5 out of 5Jesus Rodriguez3 days ago

  Love my new roof thank you crewcontracting

• 5 out of 5alain bertout4 days ago

  Ethan Epperson did an awesome job on my roof He is a hard worker & always trying to make his work better. Definitely have him on any roof job.

• 5 out of 5simona Arispe5 days ago

  Company has excellent customer service my roof looks brand new!!!

• 5 out of 5asaf maudaa week ago

  Best company in the market ! Highly recommend them , did a great job !!!

  Reply from the business

  Thank you for your fantastic review, Asaf! We're thrilled to hear that you had a great experience with us and appreciate your recommendation. Our team works hard to deliver excellent results, and it's always rewarding to know it's recognized.

• 5 out of 5Monster Arispea week ago

  Best company I’ve dealt with so far thanks crew contracting!!!excellent customer service and felt very appreciated

  Reply from the business

  Thank you for the wonderful review! We're glad to hear you had a great experience with us. Your appreciation means a lot, and we look forward to serving you again in the future!

• 5 out of 5Rose Penaa week ago

  This company is amazing highly recommend my roof looks great very happy with the results

• 5 out of 5Nina Bebeea week ago

  Very professional was well taken care of great customer service was willing to answer all my questions!

• 5 out of 5Anastasia Barrerasa week ago

  I needed my roof done and this is the only company that showed me great customer service and answered me fast and gave me a reply in the same day

• 5 out of 5Amaya Barrerasa week ago

  My roof was damaged from a storm a while back and they did a great job repairing it

• 5 out of 5Freddy Freddya week ago

  This company is so amazing i highly recommend coming to them to get your roof done

• 5 out of 5arleth c:a week ago

  They did a great job, they were sweet and they offered. variety of choices. 100% would recommend!

• Licensed

  “…Licensed adjusters who know exactly how to get…”

• License number shown

  “…Support Credentials & Licensing AZ ROC License #333940 , Licensed General Contractor (KB2)…”

• Insured

  “…Adjusters Fully Licensed, Bonded & Insured 1 2 3 4 Address: 1050 N Fairway Dr…”

• Bonded

  “…City Public Adjusters Fully Licensed, Bonded & Insured 1 2 3 4 Address: 1050 N…”

• Financing available

  “…We stay in the process, from financing options to insurance claim support, because…”