Clear Choice Roofing & Exteriors Inc

All 7 of the one and two-star reviews we hold for Clear Choice Roofing & Exteriors Inc, most recent first.

• 1 out of 5T Da year ago

  Bad at keeping to schedule. Empty promises on deadlines. They lied to me on several occasions when they were going to start. I ended up canceling the contract. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jonathan Kidda year ago

  I can see we weren't the only ones that have had to deal with this extremely unprofessional company. The 'professionals' they hired not only had to come back multiple times to repair shotty work and clean up messes, but they had the audacity to send a money collector to collect payment for an incomplete job. A big bully type that made passive-aggressive comments about paying soon. Like, okay, buddy, I bet you get all the poor and elderly to pay up on time so you get your cut. Special place for special people like you are the end of it all. After explaining all the repairs and unfinished work over and over, these contractors would show up and ask me what needed to be done. Never did they even take the time to write down what our complaints were so the workers knew what to do. I was expected to sacrifice my time to ensure the job was done. The roofing contractor sent a guy to clean up nails and debris scattered all over my lawn and driveway. He looked like he was on some serious substances, cursing and stumbling over his own feet, and he ended up damaging further a down spout and leaving a broken magnetic collector in the middle of my lawn in front. When I mentioned the damage, I was told I would have to pay for the replacement. These 'roofers' blew our breaker a few times. Makes me wonder what they would have done if I wasn't home to supervise this circus act. I guess they should have charged me extra for the entertainment. Its a clear choice that they only care about money rather than reputation. Oh, and they definitely didn't fix everything. We threw in the towel and got an actual expert to do the repairs.

  Reply from the business

  We have searched our files to find any business activity with a 'Jonathan Kidd'. We do have transactions dealing back to 2021 with a person with the last surname. Your assertions are of those that Clear Choice does not operate under and when we do receive a review such as yours without seeking resolution. In order to do so and because we didn't find any record of a contact between Jonathon Kidd and Clear Choice Exteriors, please send us pertinent information (Property owner, Insurance Company that dealt with your claim if applicable/invoice numbers, correspondence or anything else that we can follow-up on. Please email this information to admin@clearchoiceexteriors

• 1 out of 5Taylor Raea year ago

  Worst possible excuse for a business. Wish I could leave 0 stars.

  Reply from the business

  We've done an extensive search of our files and have no record of ever having you as a customer or even talking to you. We're not sure why you felt the need to leave a negative review with a false name, but if you have a genuine issue, please call us and let us know who you are so we're able to address the situation and make things right.

• 2 out of 5Ively 'Lee' AraujoEdited 2 years ago

  Update 2: After several weeks I was eventually contacted and a crew came by later that afternoon. They were here for a very short time, maybe a half hour or so, and it appears that they reattached the loose piece (I don't think they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello 'Lee'. The delays you have been dealing with have no excusable reason for happening. The Owner will be taking over this file and contacting you to address the outstanding issues in regards to your repairs.

• 1 out of 5Kelli McLeod3 years ago

  Clear choice was recommended by my insurance provider as a preferred vendor after a hail storm in July 2022. They had trouble finding materials, when the work did start, messes were left every time, unprofessional workers that were smoking marijuana on the job in my yard, reported to the project manager but was told “they have put in a long day”. They have been called out to clean up & fix what wasn’t done right multiple times. Work was finally completed in April 2023 and now everything is lifting or falling down. What a joke. Would NOT RECOMMEND.

  Reply from the business

  Hello Kelli. I've forwarded your review to the Owner. He will be contacting you this week with assurances that the deficiencies will be corrected to 100% of your satisfaction.

• 1 out of 5Blair Everson4 years ago

  The absolute worst 7 months of my life dealing with this company. Installer fell off my roof. 3 different installers for siding Had to call another company to fix all their work.

• 1 out of 5Ben Albert4 years ago

  They are the worst they like to RIP off customer. They refuse pay their workers and they are LIARS.

  Reply from the business

  Dear Readers, this reviewer does not and never has worked for Clear Choice Roofing. A client search has shown that he is also not a customer of ours either. We have flagged this harmful and inaccurate comment for removal.

• insurance claims4
• communication4
• siding3
• vendors3
• hail3
• contractor choice2
• reputation2
• clean up2
• management2

7 more of the 14 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Parisa Fa2 days ago

  I called my Insurance company this morning to file a new claim for the hail damages that recently happened. They introduced me to Clear Choice to take care of this situation. I can’t believe they just showed in 2 hours outside of my house to begin the process. Great company with fast service. Lindsey was great and friendly on the phone. Amazing company and employees. Thank you! 🌹🌹🌹

• 4 out of 5Martin Lee8 months ago

  The contractors and subcontractors were professional and competent. Communication and service was good.

  Reply from the business

  Thank you for your Google review and for filling out our internal survey which we use to improve our customer experience. Your input was appreciated. Filling out the internal survey automatically qualifies you for a $500 draw which will be held after our March 31st year-end.

• 4 out of 5Kelvin Kilden8 months ago

  They worked with me to get the exact product we wanted, and we were able to use a contractor of our choice which made things more reassuring.

  Reply from the business

  Thank you Kelvin for publicly sharing your positive review. All our employees have a role in providing quality service and your review is shared with all of them.

• 5 out of 5Michael Lundgrena year ago

  Jay and the Clear Choice Team have been fantastic to deal with. Our house was damaged in the hail storm last summer and Clear Choice was the preferred vendor through our insurance. I have always felt like we were taken care of since work began on our house, and never rushed when we had a question. Jay has always taken the time to clarify any questions we have had. We have had the opposite experience with other companies so they were very refreshing to deal with. The subcontractors were great, and did a really nice job. Any minor fixes have been, and are being dealt with in a timely manner. Today, we did the final walkdown of the house after the work was completed. Jay came from Red Deer, and was accompanied by the Owner, Cory. Both Jay and Cory did a full inspection of the house, and our satisfaction was paramount to them. It was nice to chat with representatives that have actually been on the tools, and know what they are talking about. Clear Choice Roofing will be our go-to with any work of this nature moving forward.

  Reply from the business

  Michael, thank you for your outstanding review. Everyone of our employees puts their best work efforts towards customer satisfaction. Your review is recognition for their efforts. All customers of ours receive a brief internal satisfaction review which covers key components of the service we provided. Upon receiving the completed survey customer names are entered into a draw, which is held at the end of the year, for a $500.00 cash prize. Your survey questionnaire will be sent out shortly. Thanks again

• 5 out of 5Cleo Wernera year ago

  Got a Beautiful new roof. Work was done professionally and the clean up was very well done

  Reply from the business

  Hi Cleo. Thanks for the great review. It's good to see recognition of a job well done.

• 5 out of 5Vanessa Dunne5 years ago

  I did not get any work done but my neighbour did. Our neighborhood was hit by the hail in July so there as been several roofing and siding companies in the area. On my street there has been some great companies and some I wouldnot recommend. Clear Choice Roofing & Exterior did a fantastic job. They were fast and efficient. Tarps were layed down , area taped off, and the guys cleaned up at the end of each day. Once the snow melted, they came by and did another clean up. Living next door with young kids I truly do appreciate it. We had a minor issue but it was dealt with quickly. The company was very professional and I would highly recommend.

  Reply from the business

  Hi Vanessa. Thank you for giving us the opportunity to discuss your concerns in your earlier post. As a business we know that sometimes things don't always go the way we expect them to. For this reason we place every bit of importance on dealing and resolving customer concerns as we do in providing quality workmanship. We appreciate your positive review and sharing it with the general public.

• 5 out of 5Davin Simao5 years ago

  Great experience. Got the job done fast, and they stand behind there work.

  Reply from the business

  HI Davin. Thank you for taking the time to express your satisfaction with our Company. Your review gives us an endorsement of the value we place on customer satisfaction.