Big State Roofing & Restoration LLC

All 2 of the one and two-star reviews we hold for Big State Roofing & Restoration LLC, most recent first.

• 1 out of 5Blair SeneyEdited a year ago

  UPDATE: The only thing Big State did well or quickly was the assessment and quote. They under quoted the cost of repairs and strung me along for WEEKS, putting off the repairs with excuse after excuse, hoping I would cancel the contract. Their constant delays put the sale of my house in jeopardy. With three days until I was supposed to close on my house and ZERO repairs done, I finally did cancel, and I found a different roofer who did the work in 2 days. Very responsive and fast! Showed up within 20 minutes of my initial call and had a very fair quote after assessing the storm damage to my roof.

  Reply from the business

  Dear Blair Seney, Thank you wholeheartedly for your 5-star review and for choosing Big State Roofing & Restoration LLC. We are delighted to hear that you were satisfied with our responsiveness. It's our topmost priority to provide fast and reliable services to our customers, especially in times of emergencies caused by storm damage. Your positive feedback means a lot and stands as a testament to the dedication and commitment of our team. We endeavor to maintain and enhance the level of our service that won approval from you. Thanks again for your kind words, and if there's anything else you need, don't hesitate to reach out. We're here for you. Warmest regards, Big State Roofing & Restoration LLC Team

• 1 out of 5Mary Maywald6 years ago

  They tried to door knock at my in-laws and within the first statement some Brian guy said he’ll pay the deductible. Fortunately they are law abiding citizens And rather not risk a felony insurance fraud charge...smh I can’t speak on the actual work they do which might be good might be bad, but the fact they are ruining an industry by openly paying deductibles is sleezy

  Reply from the business

  We're not sure what you're referring to, Mary, but we can assure you every aspect of our business is operated with honesty and integrity. If you have something specific you'd like to discuss, you're encouraged to bring it up to us directly. -Kenny Tullos, Owner

• roof replacement6
• insurance coverage5
• fast response3
• responsiveness3
• metal roof remodel2
• transparent quoting2
• fair quote2
• quick fix2
• ease of use2
• high standards2
• quick completion2
• attention to detail2
• deductible responsibility2

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Mark Maenza3 months ago

  I cannot recommend these guys enough! They are fast to repair, great communication, up front and honest! Big help!

  Reply from the business

  Thank you for the kind words Mark, we’re always here to help. Team Big state.

• 5 out of 5Callie Teale3 months ago

  Fast response, quick fix, honest! They have helped us about 5 times! Can’t recommend enough!

  Reply from the business

  Dear Callie, Thank you for trusting us with your roof repair following the recent storm … More

• 5 out of 5Will Oliver3 months ago

  I had some problems with my siding that I needed to be fixed. I was actually unsure who to call, as searching for siding repair, I kept getting roofers. One roofer that came up was Big State Roofing. I checked their reviews on Google, Yelp, Angie's etc., which will all good, and saw they were also BBB accredited. I contacted Ken, he came out, and talked straight with me about the simplest way to address my problem that saved me a lot of money. I was quite impressed. I have no doubt that if I have future issues with my siding, or my roof, I will be contacting him. It is nice to know that good people running businesses still exist in this world.

  Reply from the business

  Hello, Will We are just a phone call away sir. if you ever need our services please don’t hesitate to call. Thank you, Kenny

• 5 out of 5Jeff S5 months ago

  I can’t say enough good things about Big State Roofing. Ken and his crew were very responsive and helpful and the price was very reasonable. The job was a remodel with metal roof and they made it look fantastic. The tie in and flashing work were second to none. It’s a perfect match to the original roof. I would strongly recommend them to any friend or family member!! Thanks Big State.

  Reply from the business

  Thank you so much for your wonderful review, Jeff! We’re thrilled to hear that your experience with Big State Roofing was excellent and that Ken and his crew delivered exactly what you hoped for. Your compliments on the responsiveness, reasonable pricing, and the flawless tie-in and flashing work mean the world to us. We’re especially glad the remodel with the metal roof is a perfect match to the original. Thank you for recommending us to your friends and family, and we look forward to serving you again whenever you need us!

• 5 out of 5Howard Stinnett7 months ago

  Had 2 roof leaks with damaged decking. They repaired leaks with new wood decking, and installed 2 solar roof vents which made my home more comfortable by reducing hot air from the attic. Great job.

  Reply from the business

  Howard, Thank you! We’re always here to help. Team big state.

• 5 out of 5S Sa year ago

  Big State did an excellent job replacing our residence roof and our boat house roof, both at a fair price. Ken said they would have it done in one day, when others were quoting 2-3 days; it was done in one day with a platoon of experienced workers on job. Thank you Ken for Great work and an exceptional staff.

  Reply from the business

  Thank you for your fantastic review! We’re thrilled to hear that you were impressed with our team's efficiency and pricing. Ken and our crew take great pride in delivering high-quality work quickly. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future!

• 5 out of 5Pam Bootha year ago

  When I called Big State to come check the leak in my roof, I was pleasantly surprised that he came right out in the time frame promised. He got up there and looked at it. He did not try to give a quote without looking which is common out …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello, Pam We would like to thank you for sharing your experience with others. Team big state

• 5 out of 5Catherine Loara year ago

  Excellent work. A wind storm dropped a tree on top of my house seriously damaging the roof, gutters, and some interior walls. Big State did a new roof, replaced damaged gutters and repaired the interior. The quality the work was great. They also left everything clean when completed. Would highly recommend.

  Reply from the business

  Hello, Catherine We would just like to say thank you very much for sharing your personal experience. Team big state.

• 5 out of 5Jennifer Fizera year ago

  So happy with the work Big State Roofing did on my home. Ken was prompt, professional, and gave me a very reasonable quote. Couldn’t be happier and would gladly use them again!

  Reply from the business

  Thank you, Jennifer! We’re thrilled to hear that you are happy with our work and that Ken provided you with excellent service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

• 5 out of 5Dwayne Byea year ago

  New roof installed 5 years ago. Had a small issue on the edge. Owner Ken Tullos came out personally and addressed/resolved the issue. Thanks Ken!

  Reply from the business

  We appreciate your positive feedback, Dwayne! It's great to hear that Ken could personally resolve the issue with your roof. Customer satisfaction is our priority, and we’re glad you had a good experience. Thank you for choosing us for your roofing needs!

• 5 out of 5Suzanne Tuleya year ago

  Beautiful roof! Excellent service! Highly recommend!

  Reply from the business

  Thank you, Suzanne! We're thrilled to hear that you are satisfied with your new roof and our service. Your recommendation means a lot to us. We appreciate your support and hope to work with you again in the future! Thank you, Ken

• 5 out of 5Teresa Moorea year ago

  Excellent work, final cost was same as the estimate.

  Reply from the business

  Hello, Teresa It’s so very special to hear you’re kind words, and the experience you had with the team. Thank you for sharing. Team big state.

• 5 out of 5Patrick Blancharda year ago

  ⭐⭐⭐⭐⭐ Excellent experience. They showed up on time, had all the supplies delivered the day before, and brought sufficient personnel that completed the work efficiently. The team was professional, kept the worksite clean, and left the site orderly. No changes in work scope or pricing.

  Reply from the business

  Hello, Patrick We would like to personally thank you for sharing your experience. Team big state

• 5 out of 5Agnes Boa year ago

  Ken was very professional and answered all my questions before starting the job. Within the week I had a new roof. It looks great. His crew was professional and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Agnes Bo, Thank you for taking the time to pen this fantastic review and for giving Big State Roofing & Restoration LLC, a perfect 5-star rating. We are absolutely delighted to know that Ken and his crew were able to fulfill your requirements to the letter, cementing your satisfaction. Your positive remarks on their professionalism, communication skills, work ethic, and respectfulness are greatly appreciated. These are attributes that we continually strive to uphold as a team devoted to delivering nothing short of quality service to all our clients. In choosing us for your roofing needs, you made us part of your home improvement journey, and for that, we are immensely grateful. The entire Big State Roofing & Restoration LLC team loves what they do, and knowledge of such satisfying results fuels our professional passion even further. Thank you once again, Agnes, for your