Roofing contractor
AWS Roofing Services
875 W Park Ave, Edgewater, FL 32132
Listed under New Smyrna Beach, FL
- Google average
- 4.5
- Ratings counted
- 106
- One and two star
- 11 of 106(10.4%)
- Florida median
- 2.5%
The first three are Google’s own figures for AWS Roofing Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 91 | 86% | |
|---|---|---|---|
| 4 | 3 | 3% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 11 | 10% |
Higher than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 10 one and two-star reviews we hold, most recent first.
- 1 out of 5Buddy Kerra week ago
Scheduled a 4 o’clock appointment with Bob this past Monday. He showed up at 2:40 PM when I had another company giving me an estimate. He showed me his clipboard which said his appointment was three to 4 o’clock so I asked him to return at 4 o’clock. He never returned.
- 1 out of 5Cheryl YoungmanEdited 2 years ago
This company put my roof on 10 years ago. Since then we have had multiple leaks from the flat roof into the breakfast area. There was a new product put on that was supposed to be lifetime on the flat roof. They have come out several times and repaired and patched the areas. The last time they came out in August 2022 and repaired it and it leaked again. Somebody was supposed to come in September and meet my builder out here to see the new leak damage. Nobody showed up. I have called at least twice since. . Once the lady was supposed to get in touch with somebody and get back to me. The second time she sent me straight to the owners voicemail and I left a message. No response so that’s two times I’ve called with no response, and one time that he didn’t show up. I have also had a leak around the chimney since we’ve moved in. Nobody would help us with that either. I tried to be patient because I know everybody’s busy, but this is ridiculous now. Update on my review from four months ago. They finally got back to me after calling my ex-husband several times not using my telephone number I left to call me instead. They sent a guy out and he looked at it and said he’d be back the next day to address the situation. I have yet to hear anything. That was four months ago. my flat roof is still leaking and has for 10 years. The product on it has a 20 year warranty. I have had to get in touch with a company in Orlando that deals with this kind of material and they are probably going to have to come rip it off and redo it at my expense. Obviously, AWS either does not know how to install this material or do not know how to do flat roofs. This is ridiculous and I’ve had it. I’m going to have to redo my ceiling in the breakfast room as well.
- 1 out of 5T N3 years ago
I contacted them in December 2022 to get quote. Since then, I’ve contacted several times and every time I’ve contacted I was told that someone will contact me to set up appointment. It’s February 2023, nobody has called me to set up appointment yet. They’re so unprofessional.
Reply from the business
Hello, We are truly sorry to hear that you felt you had a negative experience with our company. Providing superior customer service is our #1 priority as we try to take care of each and every customer promptly and efficiently, even at our busiest time as it has been since the hurricanes last year and extreme high call volume. After speaking with you on Friday (2/17) and again on Monday (2/20), it is clear that there was unfortunate miscommunication that had happened between us. After offering to get an estimator out there immediately to provide you with an estimate and resolve this matter when we spoke, I am sorry that you are no longer interested in receiving one from our company. If there is anything else we can do please let us know and we would be more than happy to address any roofing needs or issues you may have. Thank you. - AWS Roofing (386)423-3076
- 1 out of 5Ron ArcherEdited 4 years ago
Same thing as many previous posts. "No quote" and "No return phone call". Sent Jessica an email of the job, as requested by her, and have yet to hear back. Sent a follow up email....NOTHING !! Like many have said already "Guess they don't need the work". Did a follow up call today. Got a different woman, Kim, to answer the phone. Sent Kim the same email I sent to Jessica. Let's see what happens. Ok. Now you're talking out of both sides of your face. You said in your reply "We are not taking on any new construction". That's NOT what Jessica said. She said, "send us your plans", which I did. But nobody told me if "you were interested in bidding". You left me hanging for WEEKS, until I contacted Kim. You then responded, "if I FEEL, I had a negative EXPERIENCE"....I don't FEEL, I KNOW.
Reply from the business
Good afternoon Ron, I am very sorry to hear that you feel that you’ve had a negative experience with our company. At the time of your first call to our office, we stated that we were not taking on any residential new construction projects but we requested that you send over the plans anyhow and informed you that an estimator would be in contact with you “if we were interested in bidding”. I apologize if there was a misunderstanding on us not getting back to you. If you ever need assistance with a re-roof or repair, please give our office a call and we’d be more than happy to provide you with a free estimate.
- 1 out of 5David Letchworth4 years ago
Ask for a price for my pavilion roof guess it was to small a job.called 3 times for Bob to call me back never heard everything . Not recommended
- 1 out of 5Bernie Nadeau4 years ago
I requested an estiment. But never received one. No phone call.Must be they don't need work.
- 1 out of 5charity hemenway7 years ago
I've had them out several times to fix my roof and it's still leaking I would never recommend these people to anyone
- 1 out of 5Paola Cupelli8 years ago
I would give them zero stars if possible. Found them on Home Advisor. 3 weeks and still no call or response to my request to have someone come out to look at my roof which is in need of repairs due to the last hurricane. Very unprofessional. I guess they don't need the work.
Reply from the business
Hello Paola, our sincere apology for missing your quote request. We appreciate your feedback and hope you will have a change of heart. We are a family ran business and we take pride that the majority of our business comes from referrals. In your response, we have taken the extra step by growing our staff, thanks to our customers, who helps manage online apps and can now serve you better. Hope you have a wonderful Holiday!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite staff8
- hard working staff5
- metal roof4
- prompt estimate3
- leak repair3
- shingle roof2
- shingle selection2
- locally owned2
- punctual crew2
- installation team2
Other reviews we hold
14 more of the 88 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5John p6 hours ago
Very happy with the work that was done. Also extremely impressed with the cleanup afterwards. Guys on site were great when I met them.
- 5 out of 5Ea Lilje3 days ago
This company is very solid and I'd recommend to anyone. From contact to scheduling to work performed they were honestly great. Friendly also, Austin was teriffic. Highly recommend them and will absolutely use them in the future.
- 5 out of 5Lee Dreyer3 days ago
They came and replaced rotten wood at the bottom edge of my roof and it looks great. They came and saw the problem, sent pictures, gave me a price pretty quick, and fixed it without me being home.
Reply from the business
Thank you, Lee, for the great review! We’re glad we could quickly take care of the repair and get everything looking great. We truly appreciate you choosing AWS Roofing!
- 5 out of 5Jerry Younga month ago
AWS Roofing is great to work with. Have dealt with them on commercial and residential roofing issues. All their employees are friendly and courteous and they do great work!
Reply from the business
Thank you, Jerry! We appreciate your business and your kind words about our team. Thanks for trusting AWS Roofing!
- 5 out of 5Ron Haykoa month ago
AWS is a terrific company to work with. Excellent personnel, completed my new shingle roof in a day and a half Very thorough, cleaned up after work. Would highly recommend them your shingle roof work
Reply from the business
Thank you for the 5-star review! We're so glad you had a great experience with our team and are happy with your new shingle roof. Thank you for choosing and trusting AWS Roofing!
- 5 out of 5Kimberly Shorta month ago
I am extremely happy with my new standing seam metal roof from AWS Roofing Services. They custom rolled the panels on site for a perfect installation. Excellent work and would highly recommend.
Reply from the business
Thank you for your 5-star review, Kimberly! We're thrilled you love your new standing seam metal roof. We appreciate your recommendation and thank you for choosing AWS Roofing!
- 5 out of 5Leann Powersa month ago
AWS is a professional, family owned operation. They do quality work and are honest and reliable! You won’t be disappointed! They replaced our tile roof after a hail storm and it is beautiful
Reply from the business
Thank you, Leann! We appreciate your trust in AWS Roofing and are so happy you love your new tile roof. Thank you for the wonderful review!
- 5 out of 5AcolemrcU2 months ago
The team is absolutely top notch! They recently installed a new roof on my home in Ormond Beach. I really wanted a slate roof but due to existing truss design, it wasn't possible. AWS sourced a metal roof that looks nearly identical to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the great review! We’re thrilled you love your new roof and appreciate your trust in AWS Roofing. Thank you for recommending us to your friends and neighbors—it means the world to our team!
- 5 out of 5Patric M Zwolenski2 months ago
My uncle passed away leaving his house to me. I live in Washington State, so I had to coordinate with AWS to have his 19 year old roof replaced. Not only were they prompt in getting me an estimate, but they had the roof replaced within 3 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're glad we could make the process easy, keep you updated, and complete the roof in time for your Open House. We appreciate your trust in AWS Roofing and thank you for your recommendation!
- 5 out of 5Scott Olson2 months ago
AWS roofing took care of me I had a few leaks that needed repair. Got a quote from Bob and Austin came out and did outstanding work very personable hard working and professional will call AWS for all my roofing needs
Reply from the business
Thank you, Scott! We're glad we could take care of your roof repairs and appreciate your kind words about our team. Thank you for choosing AWS Roofing—we look forward to helping you again in the future!
- 5 out of 5Darren Hack2 months ago
I am a builder from out of town so finding a reputable company was important for my personal house. Everything from the initial estimate, staying on schedule, and workmanship could not have been better. There were no surprises and the communication was outstanding. Go with these guys, you will be happy.
Reply from the business
Thank you for trusting AWS Roofing with your home. We're glad you were pleased with our communication, workmanship, and overall process. We truly appreciate your recommendation and your business!
- 5 out of 5jerabaub2 months ago
As a result of another roofing company incorrectly installing some shingles on my steeply sloped roof, I had AWS repair it. They did a fine job. I recommend the company.
Reply from the business
Thank you for choosing AWS Roofing! We're glad we could get your roof repaired correctly and appreciate your recommendation. Please let us know if we can help again in the future!
- 5 out of 5George Knowles2 months ago
Very pleasant to deal with. Came on the day promised did a good job with no surprises. I have already recommended them to a friend.
Reply from the business
Thank you for the great review and recommendation! We’re glad you had a good experience and that everything was completed as promised. We appreciate you choosing AWS Roofing!
- 5 out of 5shamlouk5 months ago
AWS roofing best roofers in Volusia County. I've used them before and they just put a new Aluminum roof on my house . Workers are professional showed up at Dawn and worked till dusk. Cleaned up all the mess every day while it was dark …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your great review and for choosing AWS Roofing! We’re glad you’re happy with your new aluminum roof and appreciate your kind words about our team.
The latest post from this business
Posted by AWS Roofing Services to their own Google profile 2 months ago. Their words, not ours.
Quality matters when it comes to your roof! Check out the precision on this shingle installation. We are dedicated to providing the best products and services to keep your home or business safe and dry all year long. This February, let our team of experts give your roof the attention it needs! 🏠🔨 AWS Roofing Services is proud to be a local contractor serving our community for nearly forty years! We handle everything from standard shingle replacements to custom coping and flashing from our very own sheet metal shop. We are fully insured and bonded for your peace of mind. If you are in Daytona Beach, Titusville, or any of our service areas, we are here for you! Let us help you protect what matters most! 🏠✨Feb 24, 2026Learn more
What AWS Roofing Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…Park Ave Edgewater, FL 32132 License #CCC1334429 AWS Roofing is located on 875 W Park…”
Free estimates
“…us a Review FINANCING AVAILABLE Get a Free Estimate (386) 423-3076 Home Residential Metal…”
Financing available
“…| AWS Roofing Florida Roofing Company Financing Available Leave us a Review FINANCING AVAILABLE…”
Family owned
“…Meet Our Family AWS Roofing is a Family Owned and Operated roofing business serving…”
Their site also states: states a founding year.
Other roofers in New Smyrna Beach
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Sun Coast Roofing & Solarcourteous staff, warranty, new roof installation4.6231 ratings10.8% one and two star(386) 423-0656 | 4.6 | 231 | 10.8%25 of 231 | (386) 423-0656 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 106 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 106, of which 88 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.