Apex Quality Roofing

All 2 of the one and two-star reviews we hold for Apex Quality Roofing, most recent first.

• 1 out of 5H M3 years ago

  We worked with Sam on replacing our roof in April of 2022. We had heat tape all along the gutters on all our roofs and we asked Sam to make sure they put all of that back when the new roof was on. We were pleased with Sam's work, until winter came and a small boatload of snow fell on our roofs and only one out of five heat tapes was working, creating a hazard with icicles in our gutters. We do not own equipment that can get us to the roof line, but we took photos with a drone and saw the heat tape plugs were all left in the gutters. When we finally were able to reach Sam, he was downright belligerent and refused to take responsibility. I was really taken aback by his attitude towards it. At the end of our conversation, I said to Sam that I had expected a different response and that I felt his responses were denying any responsibility for this mistake and his refusal to address it is extremely disappointing. I would have gladly referred more work to Sam and his company, but after this interaction, I am disappointed. Sam is not someone who stands behind his work. At one point, he mentioned that "other people were working." Yes, other people were working on replacing our stairs, but these people never set foot near, let alone on the actual roof, so it's a mystery to us as to why those folks would have impeded with putting back the heat tape. In closing, based on this interaction we would not do business with Sam in the future, nor would we recommend him or his company. We left several messages with Sam to ask him to please

  Reply from the business

  Dear H M, Thank you for your review. I appreciate your feedback and apologize that we have yet to come to a conclusion on this matter. I Apologize I was out of the country originally when this matter came about. Now that I'm back I would love to sit down with you and make things right to the best of my abilities. Thank you. Apex Quality Roofing Sam.

• 1 out of 5Javed Akhter4 years ago

  I had them inspect my roof last month for new roof replacement. While talking he sounded knowledgeable and I wanted to get the work done by him. However, I never received the estimate for more than a month. I called almost every week and sent text msgs. I was told that it was already sent, but I didn't get the estimate. I gave my secondary email to resend the estimate but still haven't got it. I wasted more than a month waiting for the estimates. I wish they had just told me if they were not interested in my project. This is very unprofessional.

  Reply from the business

  My apologize I did sen the estimate to you email. However we want to have all are customers happy, but is impossible to respond everybody especially when we receive 20 calls daily. I hope you found the right company to do your roof. Samuel Aranda.

• quick work5
• courteous crew4
• metal roof replacement3
• shingles3
• shingle replacement2
• daily cleanup2
• shake roof replacement2
• clean job site2
• color matching2
• quality roof2
• project timeline2
• competitive rates2

14 more of the 39 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Maggie Heikkenen2 weeks ago

  Sam and his crew replaced our roof and skylight. They did a professional job. Sam and his guys always arrived when they said they would be there and were very courteous. They were very responsible, very knowledgeable, and always kept us updated. They worked with us to help us choose the right materials and were transparent about pricing. The peace of mind of having a new roof professionally done is worth every penny. We recommend apex roofing to our friends and family members!

• 5 out of 5Sarah Elliotta month ago

  Sam very timely and communicative throughout the entire process. The Apex crew did a great job with replacing our roof and gutters. We are very pleased and highly recommend Apex Quality Roofing!

  Reply from the business

  Thank you so much, Sarah, for your wonderful review and recommendation! We truly appreciate you trusting Apex Quality Roofing with the replacement of your roof and gutters. Providing timely service, clear communication, and quality workmanship throughout the entire project is very important to our team. We are grateful for the opportunity to work with you and very happy to hear that you are pleased with the finished results. Thank you again for choosing Apex Quality Roofing!

• 5 out of 5Susan Forney3 months ago

  We are very happy with Samuel and his team from Apex Quality Roofing. They did a great job replacing our 30+ year old roof and we love the color we chose. They were professional and friendly. Finished within the time quoted, even with a few windy days. We would happily recommend Apex Quality Roofing.

  Reply from the business

  Thank you, Susan, for your wonderful review and recommendation! We are grateful that you trusted Samuel and the Apex Quality Roofing team to replace your 30-year-old roof. It is great to hear that you love the color and that our crew remained professional, friendly, and on schedule despite the windy weather. We hope you enjoy your beautiful new roof for many years to come!

• 5 out of 5Janet Fickel4 months ago

  Working with Apex Quality Roofing was a great experience from the beginning of the project to the very end. Samuel was extremely informative and had a strong attention to detail. He checked in regularly to ensure everything was going smoothly and consistently provided updates throughout the process. Nathan did an excellent job running the project from start to finish. He was highly communicative, organized, and made sure everything stayed on track. He also ensured the worksite was safe, clean, and well-managed throughout the entire job. The crew was respectful, courteous, and professional every day they were on site, which made the experience even better. I would highly recommend Apex Quality Roofing because they truly care about doing the job right the first time. Five stars all around!

  Reply from the business

  Thank you, Janet, for taking the time to leave such a thoughtful and detailed review. We truly appreciate you trusting Apex Quality Roofing with your roof installation. It was a pleasure working with you from start to finish. Samuel, Nathan, and the entire crew take great pride in providing clear communication, careful project management, a safe and clean worksite, and quality workmanship throughout every stage of the job. Your recommendation means a great deal to our team, and we are very happy to know that you had such a positive experience. Thank you again for choosing Apex Quality Roofing!

• 5 out of 5Ronald Burke8 months ago

  The team from Apex did a great job replacing our metal roof from start to finish. Excellent communication throughout the whole process. When they noticed some damaged wood sheeting, they took photos and sent them to me (off the damaged …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Ronald, for taking the time to share such a detailed review. We truly appreciate you trusting Apex Quality Roofing with your metal roof replacement. Clear communication, careful job-site cleanup, and keeping homeowners informed with photos throughout the project are very important to our team. We also believe in standing behind our work and making sure every detail meets our quality standards before the job is complete. It was a pleasure working with you, and we are very happy to hear that you are pleased with the finished roof!

• 5 out of 5Michael Robon9 months ago

  I had a good experience with Samual at Apex Quality Roofing. The repair was done timely and on budget. The communication from Samual and team was great. I’m happy with the work they performed.

  Reply from the business

  Thank you, Michael, for taking the time to share your experience. We truly appreciate you choosing Apex Quality Roofing for your repair. Clear communication, staying on schedule, and completing the work within budget are very important to our team. It was a pleasure working with you, and we are glad you are happy with the final results!

• 5 out of 5Scott P9 months ago

  Apex did a great job on our roof repairs! They were fast, professional and left the job site clean.

  Reply from the business

  Thank you for the great review! We truly appreciate you choosing Apex Quality Roofing for your roof repairs. Our team takes pride in providing fast, professional service and leaving every job site clean. It was a pleasure working with you!

• 5 out of 5Tom Trogdon9 months ago

  Very professional start to finish. Needed new screws in our metal roof and Apex Quality was the most responsive with a great price and timely installation.

  Reply from the business

  Thank you, Tom, for taking the time to leave us such a great review. We truly appreciate you choosing Apex Quality Roofing to replace the screws on your metal roof. Providing responsive communication, fair pricing, and timely, professional service is always our goal. It was a pleasure working with you!

• 5 out of 5Brett Hearla year ago

  Great work at a fair price. These guys showed up when they said they would and took care of everything. Fast, reliable with great quality. Highly recommend them.

  Reply from the business

  Thank you so much for your kind review and recommendation! We truly appreciate you trusting Apex Quality Roofing with your project. Our team takes pride in providing reliable service, quality workmanship, and fair pricing. It was a pleasure working with you!

• 5 out of 5Judy Johnsona year ago

  Sam and his crew were courteous, efficient, and professional. Except for a couple of rain delays, they finished on time. We have a quality roof that looks great. We would definitely recommend Apex Roofing.

  Reply from the business

  Thank you for your kind words! We're glad to hear that you found Sam and the crew courteous, efficient, and professional. We appreciate your patience with the weather delays and are happy the project was still completed to your satisfaction. Please don’t hesitate to reach out if you need anything in the future

• 5 out of 5Tara Diddlea year ago

  Sam and his crew are knowledgeable, provide high-quality craftsmanship, and clean up afterwards. Sam checked back to see that all was well after both the roofing and gutter projects. He responds quickly to inquiries.

  Reply from the business

  Thank you so much for your kind words! We're thrilled to hear that Sam and his crew provided you with excellent service and high-quality craftsmanship. We take pride in our work and are happy to know that the roofing and gutter projects met your expectations. Sam is always committed to making sure everything goes smoothly, and we’re glad to see that reflected in your experience. If you ever need anything in the future, don’t hesitate to reach out! Best regards, Apex Quality Roofing LLC

• 5 out of 5Eric Andersona year ago

  Sam and his team were fantastic to work with. Clear communication on when the project would be completed, no surprises on the bill, and the roof turned out great. Super happy with Apex Roofing and would highly recommend them!

  Reply from the business

  It was a pleasure working with you and thank you for your review.

• 5 out of 5Ryno CRBroncos2 years ago

  Sam and his crew from Apex Roofing were great to deal with. Our house and shop roofs were 26 years old, so it was time to them both replaced. We got quotes from three different contractors, Sam’s was in the middle, but what sold it for us …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I am very pleased to hear that you liked our work and if there anything else we acne help with, please give us a call.

• 5 out of 5앙큼한 G Fox2 years ago

  I used this company to repair the roof of my building. The building was so old and the roof was so worn that it had to be replaced. Samuel had great pride and knowledge about his work, and explained my questions in an easy-to-understand …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We really appreciate your feed back and it was a pleasure work with you.

One of the six condos we recently roofed in Mason, WA, received Owens Corning Duration shingles, chosen by the client after a complete remodel. While not a product we install every day, our team prides itself on delivering expert craftsmanship with any roofing system, no matter how uncommon—ensuring every project meets the highest standards of durability, performance, and curb appeal. Feb 26, 2026

• Licensed

  “…As a licensed and insured company with the…”

• States a founding year

  “…Since 2018, we have specialized in roof repairs…”

• Free estimates

  “…; 5pm Sat & Sun Closed 509-630-3445 FREE ESTIMATE Home Services Roof Repair &#038…”

• Family owned

  “…Since 2018, our family-owned team has built a reputation on…”

Their site also states: insured.