Roofing contractor
America's Best Contractor (BobbyBasham)
311 Herndon St, Lufkin, TX 75904
- Google average
- 4.9
- Ratings counted
- 32
- One and two star
- 0 of 32(0%)
- Texas median
- 1.0%
The first three are Google’s own figures for America's Best Contractor (BobbyBasham), read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 94% | |
|---|---|---|---|
| 4 | 1 | 3% | |
| 3 | 1 | 3% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for America's Best Contractor (BobbyBasham). That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- job12
- professional crew4
- insurance claims3
- punctuality3
- quality of work3
- home3
- timely response2
- polite staff2
- ease of working with2
- roof replacement2
Other reviews we hold
14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.
- 3 out of 5Peggy Ivey2 years ago
Never cam back and put my roof caps on. I called and the person said they would be back. That was seven years ago. They never came back. In response to your answer. Those pipes had vent caps in place before you replace the roof. Also the worker was trying to put one on that day but stopped and left. There is noy one mobil home in the park that does not have vent caps. Thus the name vent! The vent caps keep out leaves and debris from entering the pipes and clogging the system. You should know that!
Reply from the business
The vent pipes on the roof do not require vent caps. It’s plumbing and it has to be open to allow your plumbing to drain.
- 5 out of 5Christi Gangstad2 years ago
Bobby and his crew installed my roof. they were very professional and got the job done in a timely manner. They thoroughly cleaned the area and answered all of my questions. He worked with my insurance company and handled all of the necessary paperwork.
Reply from the business
Thanks for the kind words. We strive to do the best job with second to none service we love the customers of our community to become our friends and recommend their friends and family for any needs they may have in the construction industry.
- 5 out of 5Sydney Basham2 years ago
Americas Best sent out a great crew of guys to do my metal roof.Bobby made all the insurance paperwork easy to understand and was very honest. I had an overall great experience!
Reply from the business
Thanks for the review.
- 5 out of 5Steve L3 years ago
Very friendly and helpful. Very quick to get back with you and prices are competitive. Arick was great.
Reply from the business
Thanks for the kind words , We are a local family owned business trying to make life long relationships with customers.
- 5 out of 5Linda Copeland4 years ago
We have been trying to find someone to do several smaller repairs with no results. We called America's best and not only did they respond but showed up on time did an excellent job. It was not roof repair but carpentry. Polite and professional. Highly recommend them.
Reply from the business
Thanks for the kind words Linda hope to help out with future projects when needed.
- 5 out of 5ALICE TRAYLOR4 years ago
These guys are very professional and do a wonderful job.
Reply from the business
Thanks Alice hope to serve your family and friends as well in the future.
- 5 out of 5Georgia Ryan5 years ago
We used America’s Best Contractor Crew for the roof replacement on my mom’s house. The Sales Manager, Arik, was very informative and attentive. Each step was thoroughly explained and the entire process was handled in a professional and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Miss Georgia thanks for your business. As the owner of America’s Best it makes me feel good to know when my guys come out and do a job to get your property back to 100% we look forward to serving you for years to come . Thanks Bobby Basham
- 5 out of 5Kim Jones5 years ago
Eric and his crew are the best ever! We have used them more than once and referred them to my parents to replace their roof as well. Professional crew that worked fast to finish the job. If I ever need more work, this company will always be my choice!
Reply from the business
Kim thanks for your business. We Love repeat business.
- 5 out of 5Ashley Forsythe6 years ago
I couldn't have asked for a better quality roof or easier company to deal with! They sent a estimator to look at my roof the same day that I called and had my roof completed in no time! I had no clue what to pick as far as materials or …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for the business.
- 5 out of 5Ashley6 years ago
Great customer service! We have used them personally & at our parents house! They go above & beyond to meet all of our needs & wants! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks Ashley G for your business and review . We hope to service you and your families construction needs for years to come. Thanks Bobby Basham
- 4 out of 5Lorraine Woodson6 years ago
Dis a good job on our roof and haggled with our insurance company to get expenses covered.
Reply from the business
Mrs Woodson thanks for your business and letting us make your property great again.
- 5 out of 5Portia Hatten6 years ago
I've had server roofs put on our homes and this is by far the best company. There were here on time, the crew work their butts off. Old shingles removed, new roof put on, yard cleanup all in one day. This crew worked together and I mean worked. Eric and Omar are two of the best guys to work with. Thank you guys!
Reply from the business
Thanks it’s a pleasure doing business.
- 5 out of 5Debbie Brown6 years ago
I highly recommend America’s Best Contractor! Arick was very professional and easy to work with. The work crew was awesome and did a great job. I was very pleased!
Reply from the business
Thanks for the great response Debbie it was a pleasure doing business.
- 5 out of 5Barry McKenna6 years ago
Man these guys are the real deal! Showed up ahead of schedule. Great price, quality work, respectful installers. Can't say enough about them. I think the name says it all! They really are the best contractors I've ever dealt with. They will be my first call for any work i need done on my home or business. Job WELL DONE!
Reply from the business
Thanks for the 5 star review. Call us if ya need us again.
What America's Best Contractor (BobbyBasham) says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We’re licensed, insured, and experienced in working…”
States years in business
“…Crew » Residential Roofing For over 20 years, we’ve helped families in Lufkin and…”
Free estimates
“…Give us a call today for a free estimate! Let’s make sure your home has a roof…”
Their site also states: insured.
Other roofers in Lufkin
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| M&M Roofingestimates, diligent crew, metal roof installation4.9153 ratings3.3% one and two star(936) 259-0501 | 4.9 | 153 | 3.3%5 of 153 | (936) 259-0501 |
| Encore Roofsmetal roof installation, courteous staff, honest staff5.0137 ratings0% one and two star(936) 274-0474 | 5.0 | 137 | 0%0 of 137 | (936) 274-0474 |
| L L Contractors, LLCprofessional crew, drywall painting, prompt crew5.0102 ratings0% one and two star(936) 615-6448 | 5.0 | 102 | 0%0 of 102 | (936) 615-6448 |
| M&M Roofingroof replacement, cleanup, efficient crew5.069 ratings0% one and two star(936) 255-2318 | 5.0 | 69 | 0%0 of 69 | (936) 255-2318 |
| Metal Mart #17helpful staff, metal roofing, product availability4.156 ratings19.6% one and two star(800) 677-2517 | 4.1 | 56 | 19.6%11 of 56 | (800) 677-2517 |
| Buck Horn Roofingprofessional crew, honest owner, fair pricing5.055 ratings0% one and two star(936) 852-2044 | 5.0 | 55 | 0%0 of 55 | (936) 852-2044 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 32 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 32, of which 27 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.