American Roofing Company

The only one or two-star review we hold for American Roofing Company.

• 1 out of 5Steve OEdited 6 months ago

  This is my response to the business reply below to my original review below this: Per your response from Ken, he is simply lying to you. As an ex-investigator I have kept ALL of my communications with Ken Dow. The last job I referred to him was my neighbor down the street (as I've already mentioned). After your company REPLACED his roof Ken said via text that he would send me the referral bonus. He then asked for my address again so he could do so(even though he had my address because he was out to my house many time before and after replacing my roof! I provided that to him and that was the last I heard. Since he, and American Roofing appear to be taking the dishonest path I will now recontact all 40+ people I referred to ensure none got a roof replacement. Additionally I am contacting the BBB and the SC Attorney General's office to provide the information I've collected. Dishonesty will not be tolerated! This was my initial review: As part of their "pitch" I was promised a nice referral bonus by Kenneth Dow for anyone I sent to them that ended up getting a new roof. My neighbor down the road received a new roof from Ken yet I've still not received my referral bonus despite dozens of emails, texts and calls to Ken. I've referred over 20 folks. For that reason, I can't recommend.

  Reply from the business

  I have spoken with Ken on this. Although you submitted several names as referrals there was only on that went through and had a new roof installed. I confirmed with Ken as I had him send me you alls text thread, and he did in-fact pay you the referral fee for that claim as promised. This was confirmed by you via text. There is no more referrals to pay out on as they did not get a roof replacement as Ken explained when discussing his referral program. Edit to add: We haven't even done 40 roofs in this location in the past 2 years. Im not sure what your goal is here but their was only one referral that you sent that made it all the way to having their roof replaced. I reviewed the text thread myself to confirm you were taken care of.

• professional staff7
• new roof3
• efficient crew3
• insurance company3
• personable crew2
• insurance claim assistance2
• brand2
• quality work2
• project manager2
• communication2

14 more of the 15 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Steven Cathcart10 months ago

  Highly recommend. Made us feel like a priority and helped us navigate our unique situation. Thanks again Ethan!

• 5 out of 5gorden Barker11 months ago

  Awesome experience! I had other roofing companies come after the storm and it felt like I was doing all of the leg work with the Ins. Company . With American roofing they took over and delt with the Ins .company . Johnathan took the stress away. Thank You

• 5 out of 5pattianne jolene11 months ago

  nothing but great things to say about these guys! very professional, hard working, and great communication. shout out to Ethan for doing such a great job!!

• 5 out of 5Tray Davis11 months ago

  Best experience I could have possibly asked for

• 5 out of 5Angie Bost11 months ago

  I was extremely fortunate to work with Johnathon Dow at American Roofing in Greenwood. My roof was damaged by hurricane Helene and Johnathon walked me thru every step needed to file an insurance claim! He was extremely knowledgeable, professional and patient throughout the entire process! Thank you Johnathon

• 5 out of 5John Baggini11 months ago

  American roofing did our roof last year. The crew was very efficient. They completed the project quickly. Ever interaction with the employees very professioanl. I would highly recommend this company to any of my friends. They are trustworthy and do what they say their gonna do.

• 5 out of 5Michael Nichols11 months ago

  They replaced my roof . Crews showed up around 7am main roof was finished that day . Very professional. The quality of work is excellent . Use them for your roofing projects.

• 5 out of 5Andrea Whitea year ago

  We are beyond pleased with our new roof! Joseph and Dan were professional and reliable through the process from evaluation to contract agreement. The scheduling team accommodated our request for an earlier date of repair without …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Rhonda Washingtona year ago

  They were quick and did a very nice job

• 5 out of 5Deborah Harrisa year ago

  Everyone was professional yet personable, helped me through the whole process.Really nice people!!! Very happy with my new roof!

• 5 out of 5Claudell Jacksona year ago

  I highly recommend American Roofing Company of Greenwood, SC. I was completely impressed with Kevin Emery & Scott Petersen professionalism & customer service. Kevin was helpful with filing an insurance claim. Always available to respond to …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bruce Bucklesa year ago

  We would definitely recommend American Roofing Greenwood. Our sales rep Jonathan Dow followed our project every step of the way and came through with everything that was promised. The install crew of nine were amazing. They arrived at dawn and worked nonstop and completed our job in one day. Our roof is perfect and our home looks brand new. Their cleanup was meticulous and it was hard to tell that they were even there except for the beautiful new roof. You can trust American roofing to exceed expectations and provide a high quality roof.

• 5 out of 5Steve Barth Sr2 years ago

  I am very pleased with my new roof that American Roofing, under the supervision of site manager Mr. Scott Petersen and his crew of 8 professional artisans, accomplished. Everyone was personable, hardworking, and conscientious. Despite the scorching heat of over 100°, they delivered a beautiful roof that made my whole house look brand new! Thank you, American Roofing!

• 5 out of 5Hubert Wells2 years ago

  Luke and the whole American Roofing Team did a phenomenal job from sales to install would highly recommend

• Licensed

  “…American Roofing Company As a fully licensed and insured roofing contractor…”

• Insured

  “…Roofing Company As a fully licensed and insured roofing contractor, American Roofing…”

• Warranty offered

  “…E SHINGLES ROOFING ACCESSORIES LIFETIME WARRANTY FREE INSPECTION ABOUT US OUR TEAM…”

• Free estimates

  “…S ROOFING ACCESSORIES LIFETIME WARRANTY FREE INSPECTION ABOUT US OUR TEAM CONTACT MERCH…”

• Mentions the BBB

  “…​ We hold an A+ rating with the Better Business Bureau…”