AKC Pros Roofing, Gutters, Siding & Insulation

All 7 of the one and two-star reviews we hold for AKC Pros Roofing, Gutters, Siding & Insulation, most recent first.

• 1 out of 5Adam Hoffmana month ago

  Stay far away from AKC Pros Roofing. In my experience, they did not stick to the agreed-upon schedule, and the quality of the repairs was subpar. They also damaged my property and failed to repair the damage. When I raised my concerns, I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate all feedback and take it seriously. We completed the agreed scope and addressed the additional items the homeowner raised, and we keep full before, during, and after documentation on every job. There is an open billing matter on this account that we are resolving through the proper channels, so we won't get into specifics publicly. We have remained willing to work toward a fair resolution and continue to be.

• 1 out of 5F P11 months ago

  They lie, they sub everything out, terrible work and still took money!

  Reply from the business

  Hello, we were unable to locate you in our customer records, but we sincerely apologize if you are truly one of our customers and felt dissatisfied. Our contracts clearly state in large print that we operate as licensed general contractors. This means we coordinate trusted subcontractors, which is standard practice in our industry, while carefully managing each project to ensure quality, code compliance, and warranty protection. If you are indeed our customer, we would genuinely like the opportunity to make this right. Please reach out to us directly so we can discuss your concerns. Thank you.

• 1 out of 5Josh Ka year ago

  Update: After leaving this review, both my wife and I were blocked by the company on Facebook. This further reinforces our concerns about their unwillingness to be held accountable or engage with feedback professionally. I’m noting this for transparency: AKC Pros has now changed their original response to my review and replaced it with a copy-paste of the same comment they used in response to my wife’s Facebook review — despite my Google account clearly being listed as Josh K. and the review reflecting my own direct experience. This move confirms what we’ve been saying all along: there’s a total lack of accountability, integrity, customer service, and ownership of mistakes. Instead of responding to the actual concerns I raised, they recycled a generic PR statement addressed to someone else, slapped it on my review, and hoped it would pass. It doesn’t. This isn't a case of mismatched “expectations” or a poor “fit.” This is about how your company handled a false accusation, ignored prior concerns, failed to verify facts, and responded to the fallout with inflated quotes and avoidance. Your continued refusal to take responsibility or provide a sincere, individual response only reinforces that this company isn’t interested in resolution — just damage control. To future customers reading this: be cautious. What you’re seeing here is a company that, when held accountable, defaults to deflection, minimization, and copy-paste excuses. I stand fully by my review. AKC Pros was originally hired to assist with storm damage to our home, and to their credit, they put in solid effort early on, especially when it came to trying to get the roof covered through insurance. I want to specifically thank Greg, the branch manager, for stepping in at the end and working to get us quotes after everything fell apart. His effort to repair the relationship was noted and appreciated. That said, the overall experience was disappointing. The company ended our agreement based on an unverifi

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Sara we’re truly sorry this didn’t work out. We understand you’re disappointed with how things turned out. While we don’t agree with several of the points you've raised, we also recognize that continued back-and-forth won’t change the outcome. Our team documented multiple concerns and made sincere efforts to find a resolution, even after challenges emerged. We restructured your file, provided updated pricing, and offered options to move forward in good faith. Ultimately, it became clear the working relationship was no longer productive for either side. We stand by how we handled the situation. That said, seeing similar negative reviews directed at multiple roofing companies involved with this same insurance claim is concerning. We’ve built our reputation on transparency, quality, and integrity. If our estimate was higher than others or our communication style didn’t meet your expectations, that doesn’t mean we acted unfairly, it may simply mean we weren’t the right fit. We sincerely wish you the best with your home and hope you find a contractor who aligns with your needs.

• 1 out of 5Will Romiga year ago

  Called for someone to come out for an estimate. Was told they would be out and would get a call for exact time. NEVER got a call nor did they show up.

  Reply from the business

  I’m truly sorry to hear about your experience and that we missed the mark in getting you scheduled properly. That’s not the level of service we aim to provide, and I completely understand your frustration. We take communication and reliability seriously, and I’d like to personally look into what went wrong. If you're open to it, please call our office so we can make this right. Your time is valuable, and I appreciate you bringing this to our attention. We’re committed to doing better and hope to have the opportunity to earn your trust back.

• 1 out of 5brian beckera year ago

  I would not recommend using AKC Pros. If you enjoy getting false promises (lied to), lack of communication, picking up their trash, and waiting 2 months for getting facia boards put on that were knock down during installation, then this is the company for you. Everything started off smooth with Travis, he inspected my home and confirmed storm damage. we the discussed items I wanted fix along with my roof. I also wanted chimney caps replaced, the facia boards, and gutters on my houes. After starting the insurance process for the roof and gutters (contract for roof already signed), I was then told by Travis that they could not installed facia boards on my house. In the short time period of them needing to be installed I could not find a contractor to install facia boards on my house. I took a weekend and installed them myself. During my roof install September 27; one facia board on my detached garage was knocked off and another broken in half. I did not pick it up I left it laying in the same spot. I also spent 1-1/2 hours picking up trash and nails left behind by the roofing crew. The facia board was not reinstalled until they wanted payment on December 9th. During the time frame between September 27, and December 9th I asked several times about my chimney caps was then told they do not install them. Now time for the gutters it is currently December 19 my roof was installed on September 27; I still do not have gutters and will not be getting gutters installed by AKC. insurance only covered down spots not the actual gutters. Due to lack of damage and evidence of said damage. AKC stated they sent all the pictures of damage, and said the insurance is playing games and don't want to pay. I sent many emails and text messages to have a quote performed for the gutters (I would have paid the difference). I never received a quote. I did receive a contract to sign for down spots only. I then sent more emails and text and never got a response from AKC. At this point I am d

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback. I’m sorry to hear about your dissatisfaction, as we strive to provide a positive experience for all of our customers. I’d like to address a few points you mentioned. First, I see that you signed and initialed a document at the completion of your project on December 9th, confirming that you were satisfied with the work and had no complaints. You marked each elevation of your property, stating you had no concerns and satisfied, and initialed that the walk-through was complete, that you were satisfied with the work, and that the job was complete. Additionally, you signed and agreed to the certificate of completion. We take this acknowledgment seriously, as it ensures transparency and mutual agreement. Regarding the gutters and chimney caps, we communicated that these items were outside the scope of the original insurance coverage. While we advocated for additional coverage, these decisions ultimately rested with your insurance provider. I regret any confusion or frustration this may have caused and apologize if our communication could have been clearer. The delay in fascia board replacement was not up to our usual standards, and for that, I sincerely apologize. While it was completed before the final payment was requested, we acknowledge it should have been addressed more promptly. If you’d like to discuss any unresolved concerns further, I’m happy to connect with you directly to review the situation. Please feel free to reach out to me by contacting our office. Thank you for bringing these matters to our attention. We are committed to learning from this and improving for the future. Heather Ward Owner

• 2 out of 5Jordan Bradshaw4 years ago

  I would not recommend!! They leave trash, nails and wood everywhere when finished and are leaving. I am still fining nails 2 months later! Someone slipped causing roofing to fall on my sleeping toddler and I. I got a concoction but thankfully she was safe. All I received was “I’m sorry, they’re going to fire me. Tell my boss it’s not may fault.” The owner or boss never called to see if we were ok, never offered to pay the hospital bill, never communicated. Only one person spoke English (not really a problem to me) but that person was on the roof in slides with socks! How is that safe?!?! My roof looks great but now I have a ceiling to repair and hazards in the yard I’m still finding.

  Reply from the business

  Oh my goodness Jordan. I'm so sorry to hear about your experience with a DIFFERENT roofing company! That sounds extremely unsafe and i'm glad you seem to being doing better considering shingles fell on you and your child during construction. But, we unfortunately did not do your roof or have your information in our database! If that would have happened under our watch that crew would no longer be with our company and we would have been there quicker than you can say "AKC PROS". I'm so sorry you had to experience all of that and hope you get in touch with the right roofing company.

• 1 out of 5Frankly my Life5 years ago

  Do NOT use this company! Paid a $1000 deposit and long story short I ended up having to hire another company to come in and finish up! The work they did was terrible and the communication and their ability to show up when they promised was awful.

  Reply from the business

  Well, you certainly did "make a long story short" ... by leaving out a lot of the details, including that you are a fellow construction company (that I'll have the decency not to name), and how much we spent on materials for your customer. I could go on and defend our side of the story, but instead I'll just agree to disagree. I'm sorry we couldn't work this out and that you felt the need to "punish" us with your one star review. I truly do wish you the best of luck with your business.

• roof replacement61
• insurance claim assistance60
• gutter replacement42
• inspector liaison19
• easy process15
• hail damage repair13
• thoroughness11
• gutter crew5
• roofing crew5
• roof quality3
• free estimate2

14 more of the 184 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Alisha Westervelta week ago

  AKC Pros did a great job on our roof. Treyton was very knowledgeable and he kept us informed thru the whole process.

• 5 out of 5Jeff4 weeks ago

  Connor came out to look at my roof when I was having a dispute with my insurance company. He charged me nothing and provided me a very nice report on the condition of the roof (confirming there was nothing wrong with it), which I was able …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Santosh Desania month ago

  Treyton Smith from AKC Pros Roofing, Gutters, Siding & Insulation did a free inspection of our roof and was incredibly honest and professional. There was no damage, and instead of trying to sell us unnecessary repairs, he provided a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5kathy huffmana month ago

  Kevin…..We are loving our new roof. It looks really good and Mike is impressed with the way you handled the flashing and a few other things. Also, I cannot believe that they were able to get my yard so clean. I think it was actually cleaner when they left! 🤷‍♀️

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Donnie Bowersa month ago

  Treyton came out to assess potential damage to my roof. He explained the process, was professional and honest. Great customer service appreciated.

• 5 out of 5Craig VanFleet2 months ago

  They came out the same day I called to inspect an intermittent roof leak (not their installation). Discovered the issue and made the repair. Did not charge me. First rate service.

• 5 out of 5Mark Crutchfield3 months ago

  AKC Pros replaced my roof in one day and Tim Denno did great job keeping us updated on the progress of the project start to finish.

• 5 out of 5Laurie Sellmeyer4 months ago

  I can’t say enough about our experience. Tim Denno and his crew were professional, thorough and respectful in every way.

• 5 out of 5Matt Steffens4 months ago

  Fantastic company. Tim and Heather went above and beyond to make sure I was happy with the progress and kept me apprised to every detail. They went to bat for me with the insurance company and were a pleasure to work with! I recommend them for your roofing and siding needs!

• 5 out of 5Eric Holmes4 months ago

  I had a sense that I could trust Tim when I first met him, and throughout the process of having our roof replaced, he was knowledgeable, personable, and respectful of our unique situation. I would recommend AKC Pros to anyone and everyone.

• 5 out of 5Anna White4 months ago

  Great experience today with AKC PROS roofing/gutter company. Tim Denno did a very thorough and detailed inspection of roof after hail storm. He provided helpful, honest feedback about roof repairs needed. Would use them again.

• 5 out of 5Julie Brumet5 months ago

  Tim did a thorough evaluation of our roof and applied a patch where there were missing shingles. He explained the process of filing a claim, reviewed our policy and is working with insurance to help get our roof replaced. Would recommend to anyone needing a roof replaced.

• 5 out of 5Jessica Hackman5 months ago

  Can't say enough good things! Great communication and speedy time for repairs. The crew did great with our roof and gutter replacements. The management team also went above and beyond to ensure everything went as smooth as possible with our insurance claim.

• 5 out of 5Randy Chorice6 months ago

  Roof replacement that included decking replacement, gutter guards and metal barn roof replacement. Initial meeting with Josh and Tim was very thorough in explaining the confusing (to me) process of the work to be done and the insurance process. Tim was onsite project manager, and was I very pleased with how he always communicated what was going on and next step in the process. The work crews were outstanding especially considering it was not as easy instillation. . These guys just plain got after it!. Great quality work and professional. Appreciate Tim's honesty and communication. Absolutely recommend AKC pros !

• Licensed

  “…Owned & Operated Click Icon to view Licensed & Insured Preferred Contractor…”

• Insured

  “…Operated Click Icon to view Licensed & Insured Preferred Contractor Limited Lifetime…”

• Warranty offered

  “…Application Contact Us Free Inspection Warranty Ticket Hiring Financing Referral…”

• Free estimates

  “…Click here for a FREE inspection! 19010 N Madison St Spring Hill, KS…”