Roofing contractor
Aces Roofing
1940 Ryan Rd E, Comox, BC V9M 4E1
Listed under Wood Buffalo, BC
- Google average
- 4.7
- Ratings counted
- 49
- One and two star
- 3 of 49(6.1%)
- British Columbia median
- 2.4%
The first three are Google’s own figures for Aces Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the British Columbia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 43 | 88% | |
|---|---|---|---|
| 4 | 2 | 4% | |
| 3 | 1 | 2% | |
| 2 | 0 | 0% | |
| 1 | 3 | 6% |
Higher than most — the typical roofer in British Columbia sits at 2.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Aces Roofing, most recent first.
- 1 out of 5A Bird3 years ago
I’ve been ghosted by this company twice. Use someone else.
Reply from the business
Hello, I'm sorry you feel this way. I have the office phone calls forwarded to my personal phone line 24/7, so I'm not sure how I have missed you; twice. If you'd like to call the office I'd be happy to try and resolve this for you. Thanks so much.
- 1 out of 5Rob Pritchard3 years ago
We had this company put a metal roof on our house just under a year and a half. The last wind storm it looked like the roof lifted in one spot after leaving many messages she called me back and said will come look at it on Monday . That was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Rob, I'm sorry you are unhappy with how long it is taking for us to get your repair done. I have been in contact with you, and have reassured you that your repair will be done. We typically work in a "who is most urgent" fashion, similar to an emergency room. You are still in line to have your lifted metal secured, as it is part of our 10 year installation warranty, and we do honor our warranties. Thanks for your review, and we will be in touch when your repair is to commence.
- 1 out of 5Sandy Detillieux7 years ago
Very rude. I had been in contact (via text message) about a job I need to get done. I sent a message with a question on Tuesday at 11:27AM. No response. I had a busy couple of days but finally had a chance to follow up (with a different question- regarding additional work) on Thursday night. Message came back right away saying, "Messaging at 10:28PM? Find another roofer. I have blocked your number."
Reply from the business
Thank you for your feedback - I would suggest to contact the office instead of the worker's cell phone during working or sleeping hours, this way the information can be relayed and dealt with in a proper manner.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- small job13
- polite crew8
- metal roof installation3
- fast crew3
- quick job3
- shingle samples2
- strata cleaning2
- roof assessment2
- responsive owner2
- value for money2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kathy MaldenEdited 3 months ago
Very honest. Came out a few months ago checked our roof for a leak took apart soffit over deck no leak. Told us to replace in a few years. Other companies wouldn’t even come out if original roof wasn’t installed by them. Will use this company when shingles need replacing. Very professional. We finally replaced our roof using Ace. They were fabulous from the time we called to the finished product. Delivered shingle samples, crew were polite and answered any questions, worked fast and left our yard clean. If you need a new roof this is the company to hire
Reply from the business
Thank you so much Kathy, it was a pleasure to be able to come and help you out. Looking forward to helping with a new roof in your future! Happy New Year!
- 5 out of 5Lindesay Plamondon6 months ago
Nothing but good words. The owner is amazing he came out same day and looked at my roof. Fixed the problem and gave me so much helpful information. You know they are good a trust worthy when he says he can’t in good conscience sell me on a new roof yet! In this economy that speaks volumes!
Reply from the business
Thanks Lindesay, we really appreciate your kind words. Happy we could help today!
- 5 out of 5Wayne McKay11 months ago
Aug 2025 Thank you Aces Roofing once again. You have put a new roof on our house, shed and now a roof on our new wheelchair …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks so much Wayne and Connie, it was an absolute pleasure working with you both!
- 5 out of 5Chantelle Mailera year ago
Excellent service, highly recommed. From start to finish, the team was both timely and professional with communication. The work was completed as promised on time, on budget and very well exectuted.
Reply from the business
Really appreciate this Chantelle, happy we could help with your project!
- 5 out of 5JRaea year ago
The 25 year old asphalt fibreglass roof on our 2366 sq ft rancher was reroofed in 4 days. The crew was fast, very personable & did a great job. The office administrator was delightful, efficient & very detail oriented. The owner Devon …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your lovely review, we are so happy to hear all of your feedback. Don't hesitate to reach out if you need anything else.
- 5 out of 5Ron Larivierea year ago
Aces reshingled our home this spring. Their prompt replies to emails, texts, and phone calls kept us informed and relaxed throughout the process. Halley went above and beyond, even dropping off shingle samples at our door! She also let us know when certain things should happen, and encouraged us to get in touch if they didn’t. Every time we had a concern, it was promptly answered. Need I mention that the new roof looks terrific?
Reply from the business
Thanks so much Ron! It was wonderful working with you and getting to know you during that time. Hope you’re enjoying your peace of mind this winter with your new roof!
- 5 out of 5Andrew Chernenkoff2 years ago
Aces Roofing made the whole process of redoing our roof an excellent experience. They are professional, timely and communication is always a pleasure. They did an excellent job and the new roof looks amazing. All of the staff were very friendly and approachable. I highly recommend them if you need your roof replaced or even repaired. Devon and his crews are a great bunch of people!
Reply from the business
Thanks Andrew, thanks for making this process so smooth! It was great working with you.
- 5 out of 5Rick Holmes2 years ago
Aces Roofing did an excellent professional job on replacing the shingles on our roof. They provided prompt service, from their initial estimate to the end of the project. We would not hesitate to recommend them.
Reply from the business
Thanks so much Rick, it was fantastic working with you. Really appreciate your kind words.
- 5 out of 5Ian MacDonald2 years ago
Aces installed a new roof on our home in the fall of 2023. They took on the job despite the pitch being quite steep and the work was completed quickly and very professionally. The onsite crew was polite and friendly and took the time to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
You were so great to work with Ian, thank you kindly for your wonderful review!
- 4 out of 5Climb BMX2 years ago
Excellent job done without prompting.Been 3 years and all is good.
Reply from the business
Thanks so much!! We really appreciate the feedback. It was great working with you.
- 5 out of 5jd wedge2 years ago
Fantastic service! During the heavy rain we had , one of our skylights developed a leak. Within an hour , we had two people here to tarp it up and stop the leak until a permanent repair can be made . Thanks guy's !
Reply from the business
Thanks Joe, so happy we were able to help you during that wild monsoon. We look forward to working with you in the future.
- 5 out of 5Susan Lanigan3 years ago
From the initial contact to completion, this company has been outstanding. The office staff was immediate in their response to our request for a quote. The gentleman who did the measurements was on our doorstep within the hour. The crew worked hard, fast and were professional. Even the neighbours commented on their work ethic. The crew cleaned up and meticulously searched for all nails and debris. They came highly recommend and we’re pleased that we had them replace our roof. Many Thanks! Susan and Eric
Reply from the business
Susan and Eric, Thank you so much, it was an absolute pleasure working for you both. We are so happy to be able to provide this service, and your happiness in our job is what we strive for. Enjoy your new roof and peace of mind for the next wet season.
- 5 out of 5Morgan Klieber3 years ago
Dev is an absolute sweetheart! We were in a tough situation recently and he went above and beyond to help us out of a crisis! Thank you so much, you’re a rockstar roofer and a rockstar human! Highly recommend!
Reply from the business
Thank you so much Morgan, we are so happy we were able to help you in your time of need. Wishing you the best!
- 5 out of 5Merry Nicholson3 years ago
Aces Waterproofing Ltd. crew were professional, responsive, a great group of young men that worked non-stop until the over topper application on our flat roof was completed and new flashing installed. The owner and office manager are very …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much Merry, it was an absolute delight to work with you. Enjoy your new roof and peace of mind that comes with it. All the best!
What Aces Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…metal roofing, fiberglass laminates (insured), re-roofing and new construction. We…”
Warranty offered
“…Warranty Information Click to vew. Location…”
States a founding year
“…Aces Roofing has been in operation since 2005 and remain the only trusted choice…”
Free estimates
“…We will give you a free estimate for your roofing project and spend…”
Other roofers in Wood Buffalo
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Beauchemin Roofing Ltdaffordability, project, communication5.010 ratingstoo few to compare(250) 202-2541 | 5.0 | 10 | —too few | (250) 202-2541 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 22, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.