Roofing contractor
A.R.S. Roofing, Inc
Listed under Santee, CA
- Google average
- 4.6
- Ratings counted
- 53
- One and two star
- 6 of 53(11.3%)
- California median
- 0.8%
The first three are Google’s own figures for A.R.S. Roofing, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 47 | 89% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 5 | 9% |
Higher than most — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for A.R.S. Roofing, Inc, most recent first.
- 2 out of 5Wesley Covey4 years ago
Alan was friendly and professional when he came to inspect our roof. However, that was about a month ago and even after reaching out via phone and email, I've still been unable to receive an estimate for the proposed work. I've moved …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Joy Bladykas7 years ago
When ARS roofing was working on a neighbor's property, a roll of tar paper fell and went throuth my exterior wall. They didn't cover the hole in the wall. 2 weeks of rain later I'm still waiting for them to repair the hole they made.
Reply from the business
Hi Joy-- We are so sorry to hear you had a negative experience with us. A.R.S. Roofing prides ourselves in customer satisfaction. Please contact the business owner at 619-341-3578 as we would love to work through this and make things right. Thanks!
- 1 out of 5Beronica Radford8 years ago
Wish I could leave 0 stars for this poor, and pathetic, company that they describe themselves as "highly-trained roofers". I am not sure where to even begin with what a nightmare this experience was. Alan came to my home and met with my dad to go over the roof to make sure we were getting what we were expected to pay for, i.e. straight from my quoted contract "*Remove existing underlayment and flashing and haul away. *Install two layers of UDL modified 40lb tile underlayment. *Install new anti-pond drip edge metal to eves. *Install new flashing to all roof penetrations - required double flash system (galvanized subflashing and aluminum primary flashing). *Install new galvanized flashing to roof valleys and roof-to-wall transitions. *Re-install existing tile and replace broken as needed - to match existing as close as possible. *Mortar cement seal all ridges. *Seal and paint all roof penetrations - to match color of tile. *Clean from all debris.". Alan's "crew" - let me describe crew...a bunch of immature, younger aged boys, that whistled and hollered at girls in our neighborhood, left my garage and side yards completely open to the public as they took their 2+ hour lunches/breaks, fall asleep on my roof, smoked pot behind my house (mind you I live in an HOA and have neighbors on all sides of me), continuously blocking my driveway and garage, yelling in Spanish at 7am in the morning disrupting all neighbors around us..anyways, back to their lack thereof roofing skills..his worker's showed that have little to no roofing experience. They stole tiles from our roof, and then added inches to where the tiles should have laid to make sure the roof could get covered as much as possible. They didn't even nail down half the tiles, and when inspecting, my dad almost fell off the roof. They placed the tiles backwards on the roof and had broken tiles visible in all areas. The flashing they were supposed to replace, my husband caught them nailing back the old flashing, and then
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Beronica-- We would like to work through your negative experience with us to make things right. Please give us a call at 619-341-3578 at your earliest convenience. We look forward to speaking with you and working towards earning back your business.
- 1 out of 5Manny Rose IIEdited 8 years ago
ten years of disappointment/AFTER MULTIPLE REPAIR ATTEMPTS/still got leaks !!!in same area and spots were repairs done before very frustrating,nice guy incompetent work,gave them many chances to get it right,have to replace whole roof soon 10 years before we hoped !!!! keep in mind we paid for a total reroof,what they did was criminal
- 1 out of 5Priscilla Lemus9 years ago
I was told by Allan, owner, that he would give me a call back to let me know if someone was able to go fix a problem with work they had done in the past. He never called to tell me someone was on the way. David, the worker, called me to say …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Mrs. Lemus, I am so sorry about that, I was out of town and thought David had already been there. I'll call you first thing tomorrow morning and come out to resolve immediately. Sincerely, Alan Spurgeon ARS Roofing
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- pricing12
- reasonable cost7
- respectful crew6
- professional crew5
- leaking4
- meticulous work3
- professional team3
- flexible scheduling2
- roof quality2
- materials2
Other reviews we hold
14 more of the 42 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Josh Whalen10 hours ago
We love our new roof. We had a set of solar panels that needed to be replaced on warranty and Alan and his team were able to take care of everything which made the whole process so much easier than we had anticipated. They were fast, professional and very responsive whenever we had questions. Thank you for a job well done!
- 5 out of 5Lawrence Stolinski4 days ago
Great company!!!! A++++++!!! Everything from the beginning to the end of the project was fantastic. Alan the owner is super knowledgeable regarding roofing procedures and the products that he uses. I probably won’t need a roof for a few decades, but if I did, I would gladly use ARS again!
- 5 out of 5Maria Baker3 weeks ago
I cannot recommend **A.R.S. Roofing, Inc.** enough! From start to finish, they went above and beyond my expectations. Everyone on the team was incredibly humble, professional, and respectful, making the entire process stress-free. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Chloe Kuoa month ago
Amazing work! My contractor recommended Alan and from the consultation to my roof replacement itself, I could not be happier with the ARS team who worked quickly, cleanly, and professionally on my home. Alan took time to answer all of my questions about new shingle styles and performance. The demo of my old roof (which had several layers of shingles stacked from years of leaks) and wood repair was done cleanly as well--no debris left behind. Even my neighbors were impressed with how swiftly everything was done, and I'm very stoked about my new roof. Highly recommended!
- 5 out of 5Adrian Zaragoza2 months ago
Allen was an honest man to deal with. He did excellent work and stands behind his work.
- 5 out of 5Jill Robinson7 months ago
ARS replaced my roof (which had been improperly installed years prior resulting in leakage, mold, expensive cleanup) and did a stupendous job! Even my neighbors noted how meticulously and efficiently they worked. Letitia and Bret were …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5alyssa colletto7 months ago
This is the best roofing company… On many occasions Alan has come out quickly given me an honest quote and fixed roof leaks in a very timely manner absolutely recommend this company
Google cut this review short. The full text is on their Google profile.
- 5 out of 5karen fisher11 months ago
Allan bid the job and gave a fair price. The job was done expeditiously and the result was clean and tidy. I got the impression he was an employer who treated workers fairly because they all seemed very pleasant and happy to be on the job. I would recommend!
- 5 out of 5Veronica Gabarra11 months ago
We had an excellent experience with this roofing company. They were professional, quick to respond, and always easy to reach whenever we had questions. It’s clear they really care about their customers and take pride in their work. The crew was respectful, hardworking, and did a great job from start to finish. Highly recommend!
- 5 out of 5Jessica Marvin11 months ago
We recently had our roof replaced by A.R.S Roofing and could not be happier. Our roof looks amazing. Alan was quick to respond with clear communication and updates. The crew was kind and worked through some of the hottest days , they also made sure the area was always clean. I highly recommend A.R.S Roofing .
- 5 out of 5John Labera year ago
Alan and his Team were outstanding, Prompt, Professional and Respectful! Our Roof looks Great. We were particularly impressed with their clean up. John
- 5 out of 5Billy Korhummela year ago
Look no further. A.R.S Roofing exceeded expectations across the board! From the initial bid, to the material selection to the final walkthrough - they completed every step with efficient communication & great workmanship. They did a complete tear off & haul away in 2 days and never once sacrificed speed over quality! If you need roofing services, call A.R.S today!
- 5 out of 5john valentea year ago
Thank You ARS Roofing. "Great Job Well Done". Best tradesmen and workers . Job completed perfectly with the highest of skilled professional roofers & carpenters. On time and on budget. Use these guys if you are looking for the best. R/ John V
- 5 out of 5John Summersa year ago
Alan and his team with ARS Roofing did a phenomenal job. They were very professional, they showed up on time, and finished my roof right on schedule.
What A.R.S. Roofing, Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…and most of them carry warranties Licensed & Insured We truly value the…”
Insured
“…them carry warranties Licensed & Insured We truly value the state of all our…”
Warranty offered
“…Get a free quote today Satisfaction Guaranteed 36 Years Of Experience Trust our…”
States years in business
“…Services Serving San Diego County for over 22 Years Safety and Service, Always our…”
Free estimates
“…Service, Always our Priority Get a free quote today Satisfaction Guaranteed 36…”
Other roofers in Santee
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Davis Roofingfair pricing, family business, new roof5.082 ratings0% one and two star(619) 440-0373 | 5.0 | 82 | 0%0 of 82 | (619) 440-0373 |
| AVL Roofing Inc.job, warranty, communication5.018 ratings0% one and two star(619) 561-6555 | 5.0 | 18 | 0%0 of 18 | (619) 561-6555 |
| Archibald Sheet Metalpatio cover installation, metal roof installation, copper4.417 ratings11.8% one and two star(619) 441-9100 | 4.4 | 17 | 11.8%2 of 17 | (619) 441-9100 |
| Valentine Roofingfriendly staff4.611 ratingstoo few to compare(619) 562-6453 | 4.6 | 11 | —too few | (619) 562-6453 |
| ACCI Roofing ServicesRoofing contractor4.36 ratingstoo few to compare(619) 449-2533 | 4.3 | 6 | —too few | (619) 449-2533 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 53 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 53, of which 42 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.