Roofing contractor
A Best Inc
7 Payne Ave, North Tonawanda, NY 14120
Listed under Niagara Falls, NY
- Google average
- 3.8
- Ratings counted
- 30
- One and two star
- 8 of 30(26.7%)
- New York median
- 1.1%
The first three are Google’s own figures for A Best Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 17 | 57% | |
|---|---|---|---|
| 4 | 5 | 17% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 8 | 27% |
Much higher than most — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for A Best Inc, most recent first.
- 1 out of 5Bob MonacoEdited a year ago
Update.. when they re-roofed the house, they covered over all the roof vents and never re-installed them. They will not respond to phone calls or emails. Do not use this company. They do not use standard roofing contraction. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Martin Ganczewskia year ago
I went through them in May of 2022 for a full tear off of my roof. Price was fine, done relatively quickly. Problem is there is a leak whenever there is heavy snow. I've been trying to get them to come out and look at it ever sense to no avail. All I'm ever told on the phone is that they'll reach out to the foreman who never calls. Once arranged to have someone come out when I wasn't home. Agreed he could go on roof and on yard. On my ring cam all he did was pull up, get out of the truck, walk from one side of my house to the other one the sidewalk and gets back in his truck. I have a bad ceiling from the previous roof id like to get replaced. I'm not looking for anything free. I just want the job finished right so I can move on. We're going into winter number three since this was completed and it's still leaking.
- 1 out of 5Dennis Castiglia2 years ago
After questioning salesman regarding use of subcontractors and was told they do NOT subcontract their work, it was a lie. They DO subcontract their work. Their work was less than professional, using nails into the chimney to secure the …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Glenn WakefieldEdited 5 years ago
The siding job was fantastic! I had one issue with the siding warping and they fixed it. A side note, it took a lot to get them to fix it. The concrete guy they use, Tru-view concrete is a joke which is why I only gave one star. I had a …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Alicia Lake6 years ago
They showed up unannounced and put a few nails in a gutter without authorization. He demanded $200 from my sick daughter. He will not return calls or money.
- 1 out of 5Deborah Dittmar9 years ago
I would give them no stars but you have to pick one. We called to have a minor roof repair and two windows repaired. I called in April and no response. I called two weeks ago again and they said they had the work order.....today I called …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Jan Scozzafava9 years ago
Truly a great experience.They did a great repair in a timely fashion.
- 1 out of 5Remzi Yates10 years ago
Too busy to come give a quote good way to lose a potential customer that has 17 rentals
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding6
- roof replacement4
- quote4
- roof removal3
- committed workers3
- workmanship3
- respectful crew2
- shutters2
- remodeling2
- work quality2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Douglas Faling3 months ago
They did a great job putting a new roof on. No complaints.
- 5 out of 5ROBERT BRANDa year ago
Excellent, detail orientated, timely work. Complete house sided, shutters and porch work.
- 5 out of 5Gary Lachut2 years ago
A-Best staff and crew consistently goes above and beyond to satisfy the needs of the customer… their level of professionalism and craftsmanship are unmatched in my opinion… we couldn’t be happier with the results of our most recent project
Google cut this review short. The full text is on their Google profile.
- 5 out of 5J D2 years ago
A Best is a thoroughly professional outfit to work with. Ed Arida, the owner, knocked the presentation out of the park, convincing us that his company stood out among the other roofing contenders. The crew did an excellent job of removing 3 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gabriel DosSantos2 years ago
Good job!
Reply from the business
Thank you for your positive feed back.
- 5 out of 5DECK THE HALLS2 years ago
Fixed roof 👍 great job …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kathy Griffiths2 years ago
We are so very pleased with the work performed by ABest! We contacted them (and several other companies) to install a new roof and a front entrance portico. Upon a physical inspection with Ed (owner) and his lead carpenter Dimitri, it was discovered there were several structural repairs that needed to be made prior to the roof being installed. We took that opportunity to increase the pitch on our house and the transformation that resulted was incredible. From beginning to end we are very impressed with the work performed by Ed and his team. Ed met with us several times with design suggestions as we went along in the process. Before construction even began, it was obvious to us we made the right choice with Ed. The crew, headed by Dimitri, were all in on getting this project done. Hard working, very respectful of our property/landscaping and great communication with us on throughout. Ed came out daily to ensure the project was running smoothly and answer any questions or concerns. There were no concerns. We HIGHLY recommend ABest - you will be as happy as we are.
- 5 out of 5Mz Ron J3 years ago
Noticed some damaged shingles on my roof this summer. Called A Best, Inc but unfortunately they were booked up. They took down my information and promised to contact me when the schedule lightened up. And they kept their promise. 🤗🤗 Came out to give me a quote and literally the next day, they were here as promised to fix my problem. Very fair price and great work. Thank you A Best, Inc.
Reply from the business
Thank You for the positive review. Glad we could be of service.
- 5 out of 5Carlos Rodriguez4 years ago
Great group of thorough, hard working professionals. They work hard and get the job done with standards. I will be adding more about A Best after I am completely finished with their services. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you
- 5 out of 5J. WolfEdited 5 years ago
Very happy with A best. A best did an addition on my house over ten years ago. The siding, roof and shutters were also done at that time. They treated my home as if it was their home. Fast forward to today, those shutters needed to be reattached, talked to Ed last week and he said no problem, no charge, we'll get you on the list. Lou came out today and reattached all six shutters, great work Lou! Can't say enough good things about A best and I highly recommend them!
Reply from the business
Thank you so much for your nice feedback.
- 5 out of 5Ivy Doknovitch5 years ago
I had A best come out to my home for a roofing repair. Employees were always respectful and punctual. They did wonderful work, attentive to detail. Pricing was very reasonable and I would highly recommend them to anyone looking for home improvements.
Reply from the business
Thank you kindly for your review
- 5 out of 5Steph Glose5 years ago
We used A Best to replace our roof & gutters after damage from a hail storm. We were very pleased with their work and would highly recommend them ! Great job!
Reply from the business
Thank you, we are happy to have been part of a positive experience/outcome
- 5 out of 5Gineen Frenning5 years ago
Very friendly and committed workers. They cleaned up as they worked! They removed 2 layers and installed a new roof. We are very happy with the whole experience and overall appearance. Highly recommend!
Reply from the business
Thank you
- 4 out of 5Lindsay Mayfield6 years ago
Very responsive, attentive and great work overall. We needed a new roof for my dad's house and they came in for a quote right away and were easy to work with for scheduling the actual work. I don't live in the same state and they were patient in coordinating b/w multiple parties and understanding when we (our side) miscommunicated. Highly recommend this crew!
What A Best Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…Winning Contractor Serving WNY For Over 65 Years CALL US FOR FREE ESTIMATES AT…”
Mentions the BBB
“…, the Home Improvement Council, and the Better Business Bureau, we strive to contribute positively…”
Family owned
“…Arida is the president of this family owned business, which now encompasses three…”
Other roofers in Niagara Falls
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Healing Restorationproject, roof repair, siding repair4.711 ratingstoo few to compare(716) 455-2774 | 4.7 | 11 | —too few | (716) 455-2774 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 30 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.