Roofing contractor
409 Group - A/C - Plumbing - Electrical - Construction
3911 N Twin City Hwy, Nederland, TX 77627
Listed under Port Arthur, TX
- Google average
- 5.0
- Ratings counted
- 219
- One and two star
- 1 of 219(0.5%)
- Texas median
- 1.0%
The first three are Google’s own figures for 409 Group - A/C - Plumbing - Electrical - Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 217 | 99% | |
|---|---|---|---|
| 4 | 1 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 0% |
Lower than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for 409 Group - A/C - Plumbing - Electrical - Construction. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- knowledgeable technician15
- quick response14
- water heater repair13
- courteous staff12
- thoroughness9
- light fixture installation5
- leak repair4
- friendly techs2
- speed of work2
- dependable staff2
Other reviews we hold
14 more of the 192 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kimberley Riley4 hours ago
Brandon Phillips from 409 AC Group was here within 10 to 15 minutes of our emergency call. he fixed our problem, helped us prevent it in the future, and cleaned up any mess that was made prior to his arrival. We called a couple companies before 409 group and we’re very disappointed in how they handled emergencies. This company was calm, kind and reasonable. We will definitely call them again. Thank you Brandon!
Reply from the business
Thank you, Kimberley, for the kind words and for sharing your experience. We're glad Brandon was able to arrive quickly, resolve the issue, help prevent future problems, and leave everything clean. Providing calm, professional emergency service is important to us, and we appreciate you choosing 409 AC Group. We look forward to helping you again whenever you need us.
- 5 out of 5Taylor Van Burena day ago
They were amazing! My AC stopped working and it was 87 degrees INSIDE my house. They got a tech (Raymond) to my house 2 hours after calling, Raymond got my unit running and it was all at a reasonable price!
Reply from the business
Taylor, thank you for the great review! We're so glad Raymond could get to your home within two hours, get your AC running, and that you found the price reasonable. We appreciate you trusting us in that emergency and will be here whenever you need service again.
- 5 out of 5Oscar Ocegueraa day ago
We hired the 409 group to help us move our heating system, they did an amazing job, they got the job done quick and especially Mathew he communicated with us properly and let us know when there was any issues. Amazing work, definitely recommend.
Reply from the business
Thank you, Oscar — we appreciate the kind review and recommendation. We're glad Mathew and the 409 Group could move your heating system quickly and keep you informed throughout the process. We appreciate you trusting us and are here if you need anything in the future.
- 5 out of 5Ignacio Ramirez2 days ago
Brandon, Was very professional and informative. Appreciate the prompt service.
Reply from the business
Thank you, Ignacio, for your kind words. We're glad Brandon was professional, informative, and prompt in assisting you. We appreciate your feedback and look forward to serving you again
- 5 out of 5Gail Montalbano3 days ago
Brandon came out and did an excellent job!
Reply from the business
Thank you, Gail, for the great review! We’re thrilled Brandon did an excellent job and appreciate you taking the time to share your experience. Please reach out if we can help with anything else in the future.
- 5 out of 5Lela Baker3 days ago
These folks are amazing! Consistent quality service, just a great team of people.
Reply from the business
Lela, thank you so much for the kind words and the five-star review. We're thrilled you appreciate our team's consistent quality and we look forward to serving you again.
- 5 out of 5Christine Hutson4 days ago
Waylon was super helpful and finished up our job installing the generator. Overall, very impressed with the work.
Reply from the business
Thank you, Christine! We're thrilled Waylon was helpful and completed your generator installation to your satisfaction. We appreciate you taking the time to share your experience. If you need anything in the future, please reach out to our team.
- 5 out of 5Glenda Scott4 days ago
Mathew did a great job. Very helpful in explaining everything to me.
Reply from the business
Thank you for the kind review, Glenda. We're thrilled Mathew was helpful and explained everything clearly. We'll share your feedback with him and look forward to serving you again.
- 5 out of 5Tonya Gordona week ago
Raymond and Mason were very helpful in getting us setup for a completely new system.
Reply from the business
Thank you, Tonya — we’re so glad Raymond and Mason were able to help get your new system set up. We appreciate your kind words and your business. If you need anything else, please reach out anytime.
- 5 out of 5Alysha Gallowa week ago
AC at new home purchase was underperforming, Mason came out to inspect everything within just a couple of days and had an estimate wrote up within the same day for installation, etc. Unit was dated and not even the correct size for size of home and was constantly running. He made the experience less stressful and really had our best interest in mind. Explained everything that was found thoroughly, and got things ordered and job started and completed very quickly. Highly recommend the 409 Group for ALL plumbing, AC, or contracting needs!
Reply from the business
Thank you, Alysha, for the wonderful review and recommendation. We're so glad Mason could quickly assess the undersized unit, provide a same-day estimate, and get the replacement ordered and installed to make your move-in less stressful. We appreciate you trusting 409 Group for your plumbing, AC, and contracting needs. Please reach out anytime if you need anything else.
- 5 out of 5Tyler Revesa week ago
Outstanding work & communication throughout this process. Mason S. Led up my complete new A/C install and followed up to check everything. Brandon also installed us a new water heater up to code overall great experience with good financing options. All backed by warranties that are a phone call away. I appreciate the diligence and quality put into this work.
Reply from the business
Thank you, Tyler, for the fantastic review. We're thrilled Mason S. and Brandon provided excellent service during your A/C and water heater installations and that our communication, financing, and warranties met your expectations. We will pass your praise along to them. If you need anything in the future, please give us a call
- 5 out of 5Caleb Riu3 weeks ago
Finding a contractor that does exactly what they say is hard to come by these days. We had a pleasant experience working with Ricardo! He helped with replacing exterior doors, windows, both garage doors, fascia & soffit boards on the entire …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the kind review, Caleb. We’re thrilled Ricardo and the team delivered exactly what we promised and that your home looks like new. We appreciate you recognizing our communication and timeliness. Please reach out anytime for future projects.
- 5 out of 5Audrey Conant3 weeks ago
Brandon was friendly and service was quick and he was full of useful information.
Reply from the business
Thank you for the kind words, Audrey. We’re glad Brandon provided friendly, quick service and useful information. We appreciate your feedback and look forward to helping you again.
- 5 out of 5John Semien3 weeks ago
Tim Farrow, was my service technician on servicing my Generac unit. He was very knowledgeable and professional with that unit, explained things that was very helpful to me.
Reply from the business
Thank you, John, for the 5-star review and for sharing your experience. We're delighted Tim Farrow provided knowledgeable, professional service and clear explanations that were helpful with your Generac unit. We’ll pass your kind words along to Tim and look forward to assisting you again whenever you need us.
The latest post from this business
Posted by 409 Group - A/C - Plumbing - Electrical - Construction to their own Google profile 3 months ago. Their words, not ours.
Why 409 Group? Your AC system is NOT magic!! Like your car needs oil or bad things will eventually happen to it, your AC needs the same love or it will eventually not love back and have you hot!! 🔥 Our technicians are trained, experienced and coached to take their time in doing true whole system 21 Point inspections. We want to maximize the life of your system and keep it running strong for as long as possible. New systems are not cheap. They can simply be expensive so doing a little maintenance is critical in maximizing the investment you’ve made Any company, guy in a truck, Bobs cousin or Uncle Bill can come rush in with a quick look at your system or replace a part. If you want that call them, but if you want a dedicated team of professionals that check the whole system and recommend what’s actually needed to keep your system running strong for as long as possible call our team and see the difference of the 409 Group Have a awesome day and be 😎 Jun 28, 2026
Other roofers in Port Arthur
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Dutchmark Roofingroof replacement, metal roof, fair pricing4.983 ratings1.2% one and two star(409) 239-0200 | 4.9 | 83 | 1.2%1 of 83 | (409) 239-0200 |
| Roofing911 & Siding911roof replacement, quick response, estimate4.164 ratings21.9% one and two star(409) 729-9111 | 4.1 | 64 | 21.9%14 of 64 | (409) 729-9111 |
| JJ Roofing & Remodelingcleanup, reasonable pricing, courteous staff5.048 ratings0% one and two star(409) 219-6645 | 5.0 | 48 | 0%0 of 48 | (409) 219-6645 |
| Droddy Roofing & Constructionjob, shingles, communication5.044 ratings0% one and two star(409) 543-4685 | 5.0 | 44 | 0%0 of 44 | (409) 543-4685 |
| Metal Depot Inc.friendly staff4.042 ratings19.0% one and two star(409) 886-1636 | 4.0 | 42 | 19.0%8 of 42 | (409) 886-1636 |
| Patriot Metal Buildingssmooth process, building quality, building purchase4.934 ratings2.9% one and two star(409) 989-8655 | 4.9 | 34 | 2.9%1 of 34 | (409) 989-8655 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 219 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 217, of which 192 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.