Willis & Son Roofing and Seamless Gutters

All 8 of the one and two-star reviews we hold for Willis & Son Roofing and Seamless Gutters, most recent first.

• 1 out of 5Ronald Buckholza year ago

  Drive by 609 berger and look at the roof on my house . That Willis and son do the worst roofing I've ever seen. Pulled decking nails out did not replace the decking on my kitchen has turned up and created leaks. He did none of the extras i …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Dawn KilbyEdited a year ago

  Great experience from beginning to end. Ritchie did a great job explaining what I needed from picking out shingles to cost of replacement. The crew worked quickly, professionally and was respectful of my property leaving nothing behind when …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dawn...thank you so much for your reply

• 1 out of 5Todd Marchese3 years ago

  In 2021, Willis & Son completed the installation of a new roof. Unfortunately, within the first year, we experienced a roof leak, and in the subsequent year, we encountered a drip edge issue. Initially, Willis & Son assured us they would address these problems, but despite waiting for weeks and months, no action was taken. Eventually, we had to seek assistance from another roofing company to resolve the issues. Regrettably, based on this experience, I cannot recommend Willis & Son Roofing to others. Their lack of commitment to honoring their work, coupled with nonexistent customer service, is likely to leave you disappointed

• 1 out of 5Leslee Krause4 years ago

  I agree with several people here, if you have a small repair, Richie & his wife do not care. I called Monday, and they promised to come look at my leaky roof that day, no one showed. Then they promised Tuesday, still no one. Then another promise for Wednesday morning, I needed it repaired before rain came again, & Richie finally showed, only he didn’t have any caulk or anything to do repairs. He promised to come back later in the day, & he would text me… nothing. It’s a good thing I got someone else to come. I texted and called Richie. Still no response. I do not recommend this company at all.

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Monica Lollar4 years ago

  Had roof and gutter replaced a year ago. Have issues with down spouts and they put in these 90 degree angles that are causing rain to just flow like a faucet. Called multiple time and sent email and no response. 5 year warranty is a joke. Definitely not a Christian company.

• 1 out of 5Caleb Grisham5 years ago

  After a tree fell on my roof during a storm, I needed to get it repaired. Richie came out to my house on a Thursday to give me a bid, and, after our discussion, I decided to move forward with his company. After getting the bid approved by my insurance adjuster, I attempted to get back in contact with him to discuss moving forward. I called every single day for a week with no call back. Each time I was told by whoever answered the telephone that someone would get back in touch with me. Nothing. Finally, a week later, after the receptionist had to blow up Richie's phone, I get a passive text letting me know that I was on the schedule. After no followup for nearly another week (6 days, to be precise), I called again, only to find out that they couldn't get a crew to my house for "just a repair" and that they would get to it when they had a crew. So, clearly I wasn't actually on a schedule. No one would return my calls/texts to discuss, if not a specific date, then a realistic ballpark timetable of when they might be available. So, clearly my business was not important to them. I should've known better by the amount of runaround I've gotten the last two weeks. Who knows, maybe if you need an entire roof replaced, they'll treat you like they care about your business. If you need "just a repair," then you should probably look elsewhere.

  Reply from the business

  Caleb... We communicated with you several times and explained that your repair was a very small job and you contacted us during several weeks of back to back to back Wind and Hail Storms. We told you we could and would get to you … More

• 1 out of 5Jretha WinstonEdited 5 years ago

  This company hire people to sell you sweet dreams. Don't buy them I'm warning you!!!! They don't return calls. They say they will come fix what the team messed up but never show up. When you call to do a complaint broken promises again. Once they get paid you never hear from them. "Once you text the person that sold you a sweet dream they are very rude and the only thing the owner say is I hope we learn from this experience". Never did he say we will make it right nothing. I also contacted the BBB and they have yet to respond to them. Never will I recommend them to anyone.

  Reply from the business

  Let us know how we can make things right. This is not our way of doing business at all... We regret that we did not meet expectations.

• 1 out of 5Patricia Wright5 years ago

  We were very disappointed with Willis & Son Roofing Company. They installed our roof approx. three years ago. After calling three times regarding leaks and never getting a return call, we had to get another company. The first question asked …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I hate to hear of your bad experience... we will try harder

• work quality6
• professional crew5
• insurance assistance5
• quick work4
• new roof4
• shingle selection2
• kind staff2
• community support2
• siding2
• installers2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Marie Parrish2 weeks ago

  Awesome to work with, professional folks.

  Reply from the business

  Thank you so much Marie. We love hearing that.

• 5 out of 5John Suttona month ago

  Willis did our entire roof about 3 years ago. Recently a couple of singles on the back of the house came loose. I called Willis & Son and they came out and took care of it right away. While they were here they looked over the rest of the roof. I highly recommend them.

  Reply from the business

  John... This is what we strive to hear... Thank you so much for the kind words...

• 5 out of 5John Verdier3 months ago

  Willis Roofing replaced our roof in 2025. Tim Tague inspected our roof and was the lead supervisor of the job. We had a high impact roof installed by Willis Roofing. Their installers were the best. They did an outstanding job and cleaned-up impecably while performing the roof installation. My insurance company gave me a $3,500 discount off my homeowner's premium after the roof was installed. Call Tim at Willis if you need a roof. They will treat you right!

  Reply from the business

  John... Thank you so much for your review. We love to hear this !!

• 5 out of 5Kayla Harper4 months ago

  Willis & Son roofing did our roof a few months ago and they did a great job. The salesman, the roofers and the owner are all super friendly and helpful. They were quick too! They work quick and did an exceptional job. We have the best quality roof around hands down! Thanks!

  Reply from the business

  Kayla… This means the world to us. Thank you so very much.

• 5 out of 5Ron VanDyke10 months ago

  Willis and son roofing is a good honest dependable company. I would recommend them to anyone.

  Reply from the business

  Thanks Ron !!! We appreciate it

• 5 out of 5Realdeal MCKILLINS10 months ago

  Great job!!! Best in the business!!!

  Reply from the business

  Thank you so much

• 5 out of 5James Williamsa year ago

  Best group of tradesmen I’ve ever had the pleasure of working with.

  Reply from the business

  Thank you James

• 5 out of 5Kali Hardya year ago

  Best in Arkansas! The salesmen are amazing! The owner is amazing! The roofs and gutters are amazing!

  Reply from the business

  Wow..... thanks Kali

• 5 out of 5Vanessa Dolla year ago

  Matthew Cannon is a faithful servant of Jesus Christ. He has a powerful testimony of deliverance and healing. He loves God and he loves people

  Reply from the business

  Thanks Vanessa

• 5 out of 5Nathan Neeleya year ago

  Chuck did an amazing job on the roof. I’ve never seen such a straight job on the roof and I’ve seen a lot of roofs done a lot of roofs he was the perfect man for the job.

  Reply from the business

  Thank you

• 5 out of 5Stephen Ridgwaya year ago

  Fantastic bunch.

  Reply from the business

  Thanks Stephen

• 5 out of 5Emily Warda year ago

  Willis and Son did and amazing job on our roof and with their assistance in dealing with insurance. Gary was so helpful!

  Reply from the business

  Thank you Emily

• 5 out of 5Christopher Entrekina year ago

  Excellent Company, Extremely Professional and all around good people.

  Reply from the business

  Thanks Christopher

• 5 out of 5Tyson Brumleya year ago

  Good business they are a blessing to be around

  Reply from the business

  Thanks

Call Willis & Son Roofing at 501-617-9215Apr 17, 2026Learn more

• Licensed

  “…& Commercial Willis & Son is licensed to install both residential and…”

• Insured

  “…Licensed - Bonded - Insured - Willis Roofing Photos…”

• Warranty offered

  “…Service & Satisfaction Guaranteed Reliable Roofing Professionals As…”

• Free estimates

  “…in Hot Springs AR Contact Us For Free Inspection & Estimate 501-617-9215 Home…”

Their site also states: bonded.