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Roof Warden

Roofing contractor

Ultimate Roofing LLC

2300 Smithtown Rd, Morgantown, WV 26508

Listed under Clarksburg, WV

Google average
4.8
Ratings counted
595
One and two star
29 of 595(4.9%)
West Virginia median
2.3%

The first three are Google’s own figures for Ultimate Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the West Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.8
595 ratings
Google’s profile shows 599
How the 595 ratings break down, from five stars to one
5
54992%
4
142%
3
31%
2
20%
1
275%
4.9%of these 595 ratings are one or two stars (29)

About typical — the typical roofer in West Virginia sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 23 one and two-star reviews we hold, most recent first.

  • 1 out of 5Nik Kolencik2 weeks ago

    I’m tired of seeing the adds for this business pop up on youtube i told youtube i did not want to see these adds and all i see now is the adds. I’m not a customer of the business what i am is a neighbor who lives next to a house they did a roof on and i reached out to them told the owner your workers had no business being on my back porch and front porch taking breaks on my property that had no trespassing signs up also told the owner they left nails and old shingles in my flower beds and garden pond and nails in my driveway also they broke the mirror on my driver-side of my car and i wanted him to pay for it his words were i'm going to watch the eye in the sky and ill get back to you here we are 3-5 years later they never got back to me and never paid for the damage to my driver mirror on my car as well as never answered for why his none english speaking employees were on my property that was clearly marked no trespassing this is the true definition of a poor business owner that he could not have the decency to actually reach back out to me to correct what his employees damaged of mine and or correct that his employees were trespassing on a property that said private property no trespassing All his words were i’ll look at the eye in the sky and that nails fall sometimes we don’t get them all the nails shouldn’t have fallen in my yard. The nails shouldn’t have been in my flower beds and/or garden pond but I honestly don’t expect much from a Business owner, who had people that didn’t speak a lick of english working for him on a project that we was not at him self and Ignored a complaint of his people doing things they shouldn’t have as well as destroying things that weren’t theirs i had to give one star cause i couldn’t give 0 stars i gave up on reaching back out to him due to 3 calls after i spoke to him i got told he will call back and never did poor run business is what this place is !

  • 1 out of 5Devon Schoolcrafta month ago

    Got a new roof from them less than a year ago. It’s already leaking. We called and left a message with an answering service a few hours ago. No one from the company has responded yet.

  • 1 out of 5Corinne Murdocka month ago

    I had a very disappointing experience with Ultimate Roofing. Their communication was terrible from start to finish. I had to call frequently to be told I will be called back, and I was constantly left wondering about the status of my project. There was also a complete lack of urgency. I took off work, rescheduled multiple days to be left hanging. One day, I kindly received a text 15 minutes prior to job site arrival to cancel for the day. What should have been straightforward repairs or scheduling turned into long delays with little to no explanation. Instead of being proactive, I always felt like I had to chase them for answers. The overall level of professionalism was disappointing. Reliable communication and respect for a customer's time are basic expectations, and Ultimate Roofing failed to meet them. Based on my experience, I would not recommend this company to anyone looking for dependable service.

  • 1 out of 5MIU YUNG AO IEONG3 months ago

    Ultimate Roofing did not meet their claimed standards. The craftsmanship lacks precision and attention. Communication with the office was frustrating. Problems were acknowledged, but never fully resolved. This was an unreliable service.

  • 1 out of 5Daniel Kimble3 months ago

    Customer service: 0/5 stars This project started out positively when I met Hayden. He was pleasant, discussed the details of the work, and gave me a timeline for when the project would begin. I signed the contract based on those conversations. However, communication quickly became a problem. I was originally told the work would start the following Monday, weather permitting. Instead, the project started about three weeks later, and only after I contacted several people in the company to ask what was going on. During this time, Hayden often ignored texts or responded several days later. The work was completed more than two weeks after the promised completion date. The next day, I received a bill even though part of the agreed-upon work had not been completed. The issue involved a small roofing detail that had been discussed multiple times before, during, and after the project. While it may not have been specifically written into the contract, it was something clearly communicated and understood during our discussions. When I raised the issue, Tony Vincent contacted me. At first the conversation was professional, but it quickly became dismissive and argumentative. Rather than trying to resolve the issue, he focused on explaining why the detail was not specifically written in the contract. This was a standard roofing consideration that should have been clarified with the homeowner before the work was completed. The fix would have taken less than an hour. Instead of working toward a reasonable solution, I spent most of the conversation hearing excuses about internal communication problems and the company having too many customers to track every detail discussed. The interaction left me feeling disrespected and unheard. Based on my experience, I would not recommend Ultimate Roofing. Quality of work completed: 4/5 stars The roofing crew generally did solid work, although there were issues that should have been addressed more carefully. They damaged flowers, left ma

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Marshall Bowers8 months ago

    If I ever need another roof, is let it cave in upon itself before calling this place again.

    Reply from the business

    Marshall I don't have your name in our system as a customer I am the owner my name is Tony Vincent my personal number is 304-709-8882 call me and we can get to the bottom of whats going on. We don't leave any issues unresolved we don't invoice unless job is completely done and the customer is satisfied.

  • 1 out of 5Pat Cordry11 months ago

    How this company has this high a rating is beyond comprehension Poor communication inside company. So glad I chose another company and for less.

  • 1 out of 5Charles Cunninghama year ago

    It took two weeks for them to send someone with one week of complete radio silence, and then their technician did not finish the job I paid for. To finish my gutters they tried to charge me for an additional visit. Absolutely baffled by the poor service.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement116
  • answering questions43
  • fast work42
  • new roof29
  • efficient crew28
  • siding26
  • financing options13
  • fast completion12
  • shingle removal11
  • metal roof7
  • leak detection4
  • chimney removal3

Other reviews we hold

14 more of the 526 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Karen Hefner2 weeks ago

    I have nothing but good things to say about Hayden and Ultimate Roofing team ! They were absolutely wonderful to deal with , they installed siding and a roof for us and we couldn’t have been more satisfied with the quality of their work, they always showed up on time and never stopped working all day , Great job! Also they back up their work, we had one little piece of siding that came off and they were here the next day to fix it ! I would highly recommend Ultimate Roofing and Mr, Hayden to anyone ❤️

    Reply from the business

    Thank you so much for the kind words! We’re so glad you had a great experience with Hayden and the rest of the Ultimate Roofing team. It means a lot to hear that the quality of the siding and roof, the punctuality, and the work ethic stood out to you. We’re also glad we could jump on that little siding fix right away — standing behind our work is something we take seriously. We truly appreciate the recommendation and are grateful you trusted us with your home. If you ever need anything else down the road, we’re only a call or message away! — The Ultimate Roofing Team

  • 5 out of 5Tasha Hamilton3 weeks ago

    Had a great experience. They were very professional and was done in less than 1 day. My house is small but looks very nice now and leaks are gone.

    Reply from the business

    Thank you, Tasha!

  • 5 out of 5Austin Packard3 weeks ago

    Very easy to work with. Communication was quick and effective! It was a great experience overall!

  • 5 out of 5Val Lanemets3 weeks ago

    I had an amazing experience working with Terry! Provided me with all updates, was super friendly and answered all my questions. The project was finished in time and the quality is great! I will definitely recommend Ultimate Roofing to everyone!

  • 5 out of 5Molly Talbert3 weeks ago

    After having multiple estimates done for roofing for our house and garage roof and gutters, Hayden was by far the most in-depth and knowledgeable. He took the time to listen to our concern areas, climb up into our dusty attic and use a moisture meter to check for unknown problem areas, and sit down with us to thoroughly explain the process and talk over the estimate to be sure we were satisfied with the cost and informed. He also brought up areas of hail damage on the house that we weren’t even aware of and helped with any information our insurance agent needed to file a claim. Hayden and everyone involved in the project had fantastic communication from initial contact to financing, time estimates, project progress photos, and final review after completion. Our detached garage was a particular problem area as it had years of wear and tear, storm damage, and overall neglect from previous owners. Upon our request Hayden was able to estimate an idea of what replacement boards would be so we wouldn’t have any large unforeseen costs and the crew got it secure again without a single issue. Speaking of the crew, they worked incredibly fast, it was impressive and they were kind and respectful of the area. Afterward, they went through several times with magnets to make sure all scraps and nails were cleaned up after so we didn’t have to worry about our kids stepping on a rogue rusty nail. The whole process was very smooth and the result is beautiful but more importantly relieved a huge amount of worry I had for the structural integrity of the garage. I absolutely recommend Ultimate Roofing and Hayden to help you with your project, you won’t regret it!

    Reply from the business

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear Hayden and our entire crew provided such thorough, professional service from start to finish. We truly appreciate your trust in Ultimate Roofing and your recommendation. Enjoy your beautiful new roof and garage!

  • 5 out of 5Janice Stefansky4 weeks ago

    They did a wonderful job. They were quick and efficient. The cleanup was amazing. They cleaned my porch and even my plants. The team was great. Dylan Rockafellow was very helpful and polite. A great experience all around!!

    Reply from the business

    Thank you for the wonderful review, Janice! We're so glad you had a great experience with Dylan and our crew!

  • 5 out of 5Maria4 weeks ago

    What a great crew, quick and efficient! I'm very satisfied with the outcome of the roof! Hayden was very communicative and kept us informed throughout the process. Highly recommend!

    Reply from the business

    Thank you for the review, Maria! Enjoy your new roof. It looks great!

  • 5 out of 5Chris Tokarcika month ago

    The whole process from start to finish was very easy and stress free. Melvin did an amazing job talking going through the process of figuring out what we wanted and needed, the financial aspect of the job and what the house would look like …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the amazing review, Chris! We're thrilled to hear Melvin made the process easy and stress-free from start to finish. Your home looks fantastic and we truly appreciate you choosing Ultimate Roofing!

  • 5 out of 5Deborah Cartera month ago

    They were there on time and finished up earlier than anticipated. Cleanup was great! Very nice to work with .

    Reply from the business

    Thank you, Deborah! So glad you are happy with your experience with Ultimate Roofing!

  • 5 out of 5heidi hardena month ago

    Terry Collin’s was very professional and timely at the appointment for our estimate. He answered all of our questions and explained the process of installation. Dylan Rockafellow oversaw the install of our roof and continued to check in with us throughout the process. The installers did excellent work, they worked extremely hard and got our roof done in one day. Highly recommend Ultimate Roofing.

    Reply from the business

    Thank you for your wonderful review, Heidi! We're so glad Terry, Dylan, and our crew provided a great experience for you from start to finish! We truly appreciate your recommendation and thank you for choosing Ultimate Roofing!

  • 5 out of 5Tony Andriccia month ago

    Shout out to ultimate roofing co LLC, under seven hours for complete new roof including stripping, repairing All damage and not leaving a single nail behind. Great friendly crew who respected us and our property. they even spent time with our boxers.

    Reply from the business

    Thank you for the great review, Tony! We're glad our crew could get your new roof completed quickly. We appreciate the shoutout and thank you for choosing Ultimate Roofing!

  • 5 out of 5Jennifer Sigleya month ago

    We couldn’t be happier with our experience with Ultimate Roofing! From start to finish, Hayden and Josh have been incredible to work with. They kept us informed throughout the entire process, answered all of our questions, and made everything as smooth and stress-free as possible. A huge thank you to the entire crew for their phenomenal work! Our new roof looks absolutely fantastic, and the professionalism of the team was second to none. You honestly can’t even tell anyone was here working—other than the fact that we now have a beautiful new roof! They left everything spotless and treated our property with great care. We truly appreciate all of the hard work from the crew and the outstanding support from Hayden and Josh throughout the project. We highly recommend Ultimate Roofing to anyone looking for quality workmanship and exceptional customer service. We will definitely be sending business your way! Thank you again! 😁

    Reply from the business

    Thank you so much for the review! We're thrilled to hear Hayden, Josh and our crew made the entire process smooth and stress-free. Thank you for trusting Ultimate Roofing! Enjoy your beautiful new roof!

  • 5 out of 5Caressa Stollera month ago

    Tony was fantastic! I would recommend him and his crews for any task you might have.

    Reply from the business

    Thank you, Caressa!

  • 5 out of 5Astroa month ago

    Tony is the man couldn’t ask for a better buy in the business!

    Reply from the business

    Thank you!

The latest post from this business

Posted by Ultimate Roofing LLC to their own Google profile 27 days ago. Their words, not ours.

A seamless siding replacement was executed in Bridgeport, enhancing durability and elevating curb appeal.Jun 30, 2026

What Ultimate Roofing LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…50-Year Owens Corning Roofing System Warranty Regional Offices in WV, PA, & MD…”

  • Free estimates

    “…Facebook-f Instagram CALL NOW FOR YOUR FREE ESTIMATE Home Locations Central Pennsylvania…”

  • Financing available

    “…Star Reviews BBB A+ Business Ranking FINANCING OPTIONS Roofing, Gutters, & Siding…”

  • Mentions the BBB

    “…A+ Rating and Better Business Bureau Accredited…”

  • Family owned

    “…Us CALL NOW FOR YOUR FREE ESTIMATE Family Operated – Veteran Owned Trusted Roofing…”

  • Veteran owned

    “…R FREE ESTIMATE Family Operated – Veteran Owned Trusted Roofing Contractor Proudly…”

Their site also states: states a founding year.

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 595 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 595, of which 526 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.