TrustMark Roofing & Windows, Inc.

The only one or two-star review we hold for TrustMark Roofing & Windows, Inc..

• 1 out of 5Preston King2 years ago

  Took weeks to get someone to come out and quote our roof repair. Then we were sent a $70,000 quote for a 2,000 sq foot roof. Wasted my staffs time, absurd pricing.

  Reply from the business

  Hello, We price projects in accordance to adhere to city, state and National codes in order to install the most optimal roofing systems, and have been very successful at pleasing our customers that we actually do projects for. In our years of experience there are just some roofs that can not be repaired successfully, and we’ve learned not to compromise our services. I wish we could have assisted you more but unfortunately we were not able to do so.

• roof replacement21
• polite staff12
• punctual6
• smooth process5
• quick job4
• polite installers2
• shingle repair2
• prompt completion2
• honest team2
• quality of materials2

14 more of the 110 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Cryselda Hernandez2 weeks ago

  Went above and beyond.

  Reply from the business

  Thank you for allowing us to have your business- we appreciate you!

• 5 out of 5Richard Gilliland2 weeks ago

  Very professional and easy to work with. Great experience!

  Reply from the business

  Thank you so much for your business and your review- we appreciate you all!

• 5 out of 5Curtis Groberg3 weeks ago

  The TrustMark Team was super accommodating and professional with meeting our needs and timelines. I would would definitely recommend them to anyone with a roofing need.

  Reply from the business

  Thank you so much - we appreciate you!

• 5 out of 5Lynette Allison2 months ago

  Trustmark staff and workers were very helpful and respectful. Joey was friendly and thorough. He was willing to work with us, even when he had to do a zoom meeting. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your feedback- our entire staff enjoyed working with you as well! We appreciate your business and are here if you need us.

• 5 out of 5Mike Wright2 months ago

  TrustMark removed and replaced the roof on our church. It was not an easy project and took a lot of coordination and working around inclement weather. Their product, workmanship, professionalism, and timeliness were superior and has us set up for the next 25 years. This was a commercial job that required work with HVAC personnel to coordinate everything and our service shedule was never negatively impacted and everything came in on budget and on time. Thank you, TrustMark!

  Reply from the business

  Thank you sir- it was our pleasure- we appreciate your business, and we are here at your service whenever needed.

• 5 out of 5Jody Belding2 months ago

  Chance responded recently during a rain storm to investigate a a roof leak. He was very honest and straightforward about the issue and hopefully rectified the problem. I will certainly use TrustMark and Chance on any future jobs and recommend him highly.

  Reply from the business

  Thank you for your review. We will surely let Chance know what a great job he did!

• 5 out of 5Chance Sexton3 months ago

  Have used Trustmark multiple times through the years. Great product and even better people. Had some wind damage to my roof recently and didn’t get a chance to fix it. Got with Trustmark less than 24 hrs before we were suppose to get …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Chance - we really appreciate you as well!

• 5 out of 5Henry Dickson4 months ago

  TrustMark did a whole roof repair in less than 48 hours days after our roof was badly damaged by hail. Very happy with the results, especially the flashing around the chimney, which involved removing the old mortised-in flashing and installing a “saddle” or “cricket” to deflect water away from the chimney. The replacement flashing was expertly finished and caulked, and the job site clean-up was phenomenal, down to the last detail, including TrustMark’s use of a magnetized roller to pick up stray roofing nails around the perimeter of the roof. Our project was more expensive than some because we had solar panels that had to be detached and reset, and also because we decided to go with Class 4 SBS-fortified shingles which provide greater protection against hail damage, but the end result was well worth the extra cost. TrustMark lives up to its name, and they’re well-established in Roswell and the surrounding communities. Joey, their project manager, is super-nice, knowledgeable, and does an excellent job of keeping customers informed, and all staff we had contact with are accessible and easy to deal with. Great company that actually cares what it’s doing, and well worth a five-star review.

  Reply from the business

  Thank you sir! We really appreciate you and your knowledge and wisdom that you shared with us as well about your profession- thank you for your business! We’re here at your service.

• 5 out of 5Pat Juarez4 months ago

  I had 16 windows replaced Joey did a good job selling me the widows great price The job was done in 2 days the gentleman did a excellent job my home looks so much different very satisfied customer

  Reply from the business

  Thank you so much! We really appreciate your business!

• 5 out of 5Cory Dunlap4 months ago

  I can't say enough about the service. Not a penny over the agreed amount and they ensured the job was job right having their manager go out and check the work and make corrections as needed. True service and I value that. Thank you Trustmark

  Reply from the business

  Thank you so much! You are an awesome customer!

• 5 out of 5Elizabeth Weikel5 months ago

  We bought 4 large picture windows from Trustmark. The windows look beautiful and are amazing at keeping out the heat. Everyone we dealt with at Trustmark was polite and professional. The 5 stars were mainly for the installation crew. We knew ahead of time the installation would be difficult but Arturo and Luis were excellent. Arturo is a true craftsman trimming out the windows perfectly. If you need windows give Trustmark a call.

  Reply from the business

  Thank you so much for your review! We are so happy that you love your new windows and you are very much appreciated as well!

• 5 out of 5Melanie Cochran6 months ago

  Amazing company and they did an excellent job. My new home was in serious need and they had it completed super fast. I recommend any that is looking to get roof work done, call them first.

  Reply from the business

  Thank you Melanie! You are an awesome customer as well!

• 5 out of 5C J6 months ago

  This company and a gentleman by the name of Joey Perez has been more than helpful in getting our new roof installed. We had damage due to the flood over a year ago and have had nothing but problems with our insurance company. They stepped and dealt with the insurance company directly and finally got everything taken care of. They all are amazing and I would recommend them to anyone.

  Reply from the business

  Thank you so much - we appreciate you!

• 5 out of 5Dawna Downing6 months ago

  Excellent company! Every step was handled very professionally and I highly recommend Trustmart!

  Reply from the business

  Thank you Dawna - we really appreciate your business!

• States years in business

  “…Our professionals have over 45 years of combined experience in the…”